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"Fantastic location, excellent staff with great customer mindset, room with functional amenities. Indoor connection to the subway and the dept stores. Navigating back to the hotel from the store is quite a challenge. The signage is poor, especially when the dept store is closed, many signages pointed to closed access. Otherwise, hotel is well situated with countless dining option outside the building, and a nearby laundromat is only 5 mins walk away. Not cheap but well worth the price. We used this as base to travel around the attractions in Busan, using combination of taxi, bus and subway. We also travel to Jeonju using the subway and express bus. Appreciate the superb and convenient location."

"Good size room and nice bed. The actual rooms were very tired though, a lot of wear and tear which was disappointing"

"The hotel itself is beautiful—right by the ocean with stunning views. However, the staff don’t seem as well trained as I expected. It’s not that they are bad, but compared to other places, they don’t feel very professional. Also, when I first arrived, it was quite difficult to find the main entrance and front desk. I had to carry my luggage around and spent a lot of time figuring out where to go, which was inconvenient. That said, the hotel is quite unique, and the scenery alone makes it worth visiting thought"

"Service was great and very clean! Great location too. Will definetly come back again!!"

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"The breakfast selection was very good and varied on both days. Room very clean and serviced by housekeeping daily. A good business hotel that provides what a busy business/tourist traveller needs- clean room, warm shower, nice toiletries, in room fridge, kettle, iron/ironing board, breakfast and 24/7 front desk with reception lounging sofas to wait for taxis,etc "

"Nice property by the lake."

"The overall hotel was good and the room was spacious enough for us. The view was beautiful and the location as very convenient. The only things I didnt like was the cleaning services. We had requested cleaning everyday as we have little kids. The cleaning job done was bad .They didnt even clean the bathrooms properly.Only the beds were made and the towels were changed.But what areas needed cleaning wasnt cleaned.We have sticky food marks on table that stayed there for our entire stay despite the staff coming and "cleaning" everyday."

"Everything is so clean, the outdoor pool was very heated - it was amazing! The kids lounge is pretty big - a play area, slide and climbing structures, our kids couldn't get enough! The location is connected to a mall and tons of food options- super convenient. It's a quick walk over to the sky capsules as well! The service here is like nothing we've experienced before, staff ready to help at every corner and they prepared our room with kids bathroom amenities, a stool, bedrail. We highly recommend!"