Title: Shangri-La Ulaanbaatar Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Shangri-La Ulaanbaatar Luxury hotel with 4 restaurants and bars/lounges ![2 bars/lounges, lobby lounge](https://images.trvl-media.com/lodging/12000000/11460000/11455900/11455824/315702fb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/33469ac1-d0f7-4e0f-bcf1-5b2467d44573-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![4 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/12000000/11460000/11455900/11455824/7d2b9288.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, lobby lounge](https://images.trvl-media.com/lodging/12000000/11460000/11455900/11455824/1697379d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/12000000/11460000/11455900/11455824/d8ea4200.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Shangri-La Ulaanbaatar stands in downtown's center, offering a refined retreat with thoughtful amenities. Travelers can start their day at one of four on-site restaurants, then relax in the sauna, steam room, or take a refreshing swim in the indoor pool. 8.6 Excellent ## Popular amenities - Pool - Bar - Gym - Breakfast available - Parking included - Room service £179 includes taxes & fees 8 Dec - 9 Dec ## Room options ### Check availability for these dates Tonight [Nov 18 - Nov 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=11455824&PinnedHotelID=11455824&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=11455824&PinnedHotelID=11455824&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 19 - Nov 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=11455824&PinnedHotelID=11455824&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=11455824&PinnedHotelID=11455824&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=11455824&PinnedHotelID=11455824&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=11455824&PinnedHotelID=11455824&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=11455824&PinnedHotelID=11455824&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=11455824&PinnedHotelID=11455824&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 21 of 21 rooms ![1 bedroom, Frette Italian sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/12000000/11460000/11455900/11455824/ce8afc2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 10.0 Exceptional 5 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Free rollaway/extra beds Free cots/infant beds LED TV Pillow menu Premium bedding - 452 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, Frette Italian sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/12000000/11460000/11455900/11455824/ce8afc2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Club, Room, 1 King Bed ### Highlights Separate sitting area Soundproofed Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds LED TV Pillow menu - 452 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, Frette Italian sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/12000000/11460000/11455900/11455824/4a68d736.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed ### Highlights Separate sitting area Soundproofed Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds LED TV Pillow menu - 904 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![1 bedroom, Frette Italian sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/12000000/11460000/11455900/11455824/8d80604f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds ### Highlights Separate sitting area Soundproofed Air conditioning Free rollaway/extra beds Free cots/infant beds LED TV Pillow menu Premium bedding - 452 sq ft - Sleeps 3 - 2 Single Beds ![1 bedroom, Frette Italian sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/12000000/11460000/11455900/11455824/8d80604f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Club, Room, 2 Single Beds 8.0 Very good 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds LED TV Pillow menu - 452 sq ft - Sleeps 3 - 2 Single Beds ![1 bedroom, Frette Italian sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/12000000/11460000/11455900/11455824/4a68d736.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 2 Single Beds ### Highlights Separate sitting area Soundproofed Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds LED TV Pillow menu - 904 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ![1 bedroom, Frette Italian sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/12000000/11460000/11455900/11455824/ce8afc2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 King Bed ### Highlights Separate sitting area Soundproofed Air conditioning Free rollaway/extra beds Free cots/infant beds LED TV Pillow menu Separate bedroom - 452 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, Frette Italian sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/12000000/11460000/11455900/11455824/8d80604f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 2 Single Beds ### Highlights Separate sitting area Soundproofed Air conditioning Free rollaway/extra beds Free cots/infant beds LED TV Pillow menu Separate bedroom - 452 sq ft - Sleeps 3 - 2 Single Beds ![Suite (Shangri-La) | 1 bedroom, Frette Italian sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/12000000/11460000/11455900/11455824/2029a87f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Shangri-La) ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Free rollaway/extra beds Free cots/infant beds LED TV Pillow menu - 904 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Suite (Specialty) | 1 bedroom, Frette Italian sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/12000000/11460000/11455900/11455824/b26f3c4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Specialty) ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Free rollaway/extra beds Free cots/infant beds LED TV Pillow menu - 904 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### Deluxe Twin Room - Sleeps 2 ### Deluxe King Room - Sleeps 2 ### Horizon Deluxe King Room - Sleeps 2 ### Horizon Deluxe Twin Room - Sleeps 2 ### Premier Twin Room - Sleeps 2 ### Premier King Room - Sleeps 2 ![Miscellaneous](https://images.trvl-media.com/lodging/12000000/11460000/11455900/11455824/716a59c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Specialty Suite - Sleeps 2 ### Shangri La Suite - Sleeps 2 ### Executive Suite King - Sleeps 2 ### Executive Suite Twin - Sleeps 2 ### Horizon Club King - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FUlaanbaatar-Hotels-Shangri-La-Ulaanbaatar.h11455824.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FUlaanbaatar-Hotels-Shangri-La-Ulaanbaatar.h11455824.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C47.91339%2C106.92226&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qNO1zazYGsqRQptUC4m9maE76M8=) 19 Olympic Street, Sukhbaatar District - 1, Ulaanbaatar, 14241 #### What's nearby - Ministry of Health - 5 min walk - 0.3 miles - Sükhbaatar Square - 8 min walk - 0.4 miles - Central Tower - 8 min walk - 0.5 miles - National Academic Theatre of Opera and Ballet of Mongolia - 9 min walk - 0.5 miles - National University of Mongolia - 14 min walk - 0.8 miles #### Getting around - Ulaanbaatar Station - 13 min drive - Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 59 min drive #### Restaurants - ‪Chili Shabu Shabu & Sushi - ‬2 min walk - ‪Naadam Restaurant & Bar - ‬3 min walk - ‪Cafe Park, Shangri-La Hotel, Ulaanbaatar - ‬3 min walk - ‪Mongolian's - ‬3 min walk - ‪Takesan Miso Ramen - ‬3 min walk ## About this property ### Shangri-La Ulaanbaatar Luxury hotel located in Downtown Ulaanbaatar You can look forward to a terrace, a coffee shop/cafe and a hair salon at Shangri-La Ulaanbaatar. For some rest and relaxation, visit the sauna or the steam room. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and 2 bars. Other perks at this hotel include: - An indoor pool - Free self-parking - Limo/town car service, buffet breakfast (surcharge) and express check-out - Tour/ticket information, a 24-hour front desk and meeting rooms Room features All 290 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning. More conveniences in all rooms include: - Free infant beds and free extra beds - Frette Italian sheets, pillowtop mattresses and down duvets - Bathrooms with rainfall showers and deep-soaking baths - 40-inch LED TVs with premium channels - Separate sitting areas, electric kettles and daily housekeeping ## Similar properties ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/27000000/26990000/26988700/26988620/800b5809.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Ulaanbaatar Downtown Ulaanbaatar - Pool - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 135 reviews £117 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=26988620&PinnedHotelID=26988620&HadPinnedHotel=true®ionId=-1&adults=2) ![Presidential Suite | In-room dining](https://images.trvl-media.com/lodging/19000000/19000000/18991700/18991662/81b1a2c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blue Sky Hotel & Tower Downtown Ulaanbaatar - 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Free WiFi - Restaurant 8.6 Excellent 308 reviews £106 includes taxes & fees 21 Nov - 22 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=6603227&PinnedHotelID=6603227&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/16000000/15690000/15689000/15688958/3f72799f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Ulaanbaatar by IHG Downtown Ulaanbaatar - Spa - Parking included - Free WiFi - Restaurant 8.6 Excellent 85 reviews £73 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=15688958&PinnedHotelID=15688958&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Double Room | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/113000000/112490000/112486400/112486335/743dee46.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bayangol Hotel Downtown Ulaanbaatar - Breakfast included - Parking included - Free WiFi - Restaurant 9.2 Wonderful 15 reviews £64 includes taxes & fees 28 Nov - 29 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=112486335&PinnedHotelID=112486335&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/5000000/4290000/4287400/4287305/192c066c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada by Wyndham Ulaanbaatar Citycenter Downtown Ulaanbaatar - Spa - Parking included - Free WiFi - Restaurant 8.2 Very good 311 reviews £61 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=4287305&PinnedHotelID=4287305&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room, 1 King Bed | 1 bedroom, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/117000000/116740000/116733500/116733480/4020be6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bojon Hotel Ulaanbaatar - Soyolj Mall Downtown Ulaanbaatar - Spa - Parking included - Free WiFi - Restaurant 9.0 Wonderful 11 reviews £83 includes taxes & fees 25 Nov - 26 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=116733480&PinnedHotelID=116733480&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/19000000/18950000/18946200/18946110/431b105e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Styles Ulaanbaatar Ulaanbaatar - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 79 reviews £85 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=18946110&PinnedHotelID=18946110&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/79000000/78470000/78466600/78466586/945292f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Millennium Plaza Hotel Downtown Ulaanbaatar - Free WiFi - Restaurant - Breakfast available - Parking available 8.4 Very good 61 reviews £63 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=78466586&PinnedHotelID=78466586&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking - 24-hour return airport shuttle (surcharge) - Limo/town car service - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 30 for adults and USD 10 for children - 2 bars/lounges - 4 restaurants - A coffee shop/cafe - Coffee and tea in common areas ### Restaurants on site - Cafe Park - Hutong - Lobby Lounge - Naadam ### Things to do - Gym - Indoor pool - Sauna - Steam room ### Family friendly - Free rollaway/extra bed - In-room cot - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Guidebooks - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Conference centre (28,449 square foot of space) - Meeting rooms ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 21 floors - Ballroom - Banquet hall - Built in 2015 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free cot - Free rollaway/extra bed - Frette Italian sheets - Pillow menu - Pillowtop mattress ### Bathroom - Deep soaking bathtub - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 40-inch LED TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Minibar - Restaurant dining guides ### More - Air conditioning - Desk - Iron/ironing board on request - Phone - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: noon; check-in end time: 6:00 AM Late check-in subject to availability Minimum check-in age - 16 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately USD 30 for adults and from USD 10 for children - Airport shuttle fee: USD 45.00 per vehicle (return) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The listed child breakfast fee applies to guests age 11 and younger. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Shangri Ulaanbaatar Hotel Shangri Ulaanbaatar Shangri La Ulaanbaatar Shangri-La Ulaanbaatar Hotel Shangri-La Ulaanbaatar Ulaanbaatar Shangri-La Ulaanbaatar Hotel Ulaanbaatar ## Frequently asked questions ### Does Shangri-La Ulaanbaatar have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Shangri-La Ulaanbaatar? > As of 18 Nov 2025, prices found for a 1-night stay for 2 adults at Shangri-La Ulaanbaatar on 8 Dec 2025 start from £178.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Ulaanbaatar-Hotels-Shangri-La-Ulaanbaatar.h11455824.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Shangri-La Ulaanbaatar pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Shangri-La Ulaanbaatar? > Self-parking is free at this property; nearby parking is also free. ### What time is check-in at Shangri-La Ulaanbaatar? > Check-in start time: noon; check-in end time: 6:00 AM. Late check-in is available during limited hours. ### What time is check-out at Shangri-La Ulaanbaatar? > Checkout is at noon. ### Does Shangri-La Ulaanbaatar provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of USD 45.00 per vehicle applies. ### Where is Shangri-La Ulaanbaatar located? > Located in Downtown Ulaanbaatar, this luxury hotel is steps away from Embassy of Bulgaria and Embassy of Japan. Memorial Museum of Victims of Political Persecution and Ministry of Health are also within 5 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Shangri-La Ulaanbaatar Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 76 8 - Good 30 6 - Okay 12 4 - Poor 2 2 - Terrible 10 ### 9.0/10 Cleanliness ### 8.4/10 Staff & service ### 8.6/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### Lisa 31 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best hotel in Mongolia. ##### Lisa Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Lisa 18 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful hotel. ##### Lisa Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Oggi 17 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel Very beautiful hotel and has great and friendly staff. Specially, front office staff Enku was amazing. She is very professional and helpful who made our trip unforgettable. Thank you Enku! ##### Oggi Stayed 1 night in Aug 2024 ### 8/10 Good #### Rita 2 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities This is the best hotel in Mongolia. The breakfast buffet was excellent, we could have stayed there all day. The room was great, and the condition of the property was also very good. Hard to find in Mongolia. The high tea was so so - but inexpensive. Not much of an experience. The front desk staff was borderline rude - not to be expected in any hotel, much less a good one. The food in the restaurant was just ok. The room amenities were great. ##### Rita Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Andrea 1 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel staff was very accommodating and respected my vegan request. ##### Andrea Stayed 5 nights in Oct 2023 ### 6/10 Okay #### Mark 4 Oct 2024 Liked: Cleanliness, property conditions & facilities Property is fine for a quick trip through the capital. Definitely geared toward business. ##### Mark Stayed 3 nights in Sep 2024 ### 2/10 Terrible #### YUNGTING 3 Aug 2024 Disliked: Cleanliness, property conditions & facilities, room comfort Worst 5 stars hotel I have ever been ##### YUNGTING Stayed 3 nights in Jul 2024 ### 6/10 Okay #### Lasse 19 Nov 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service #### Servicep Very arrogant Staff. In other Shangri-La hotels the service has been much better. ##### Lasse Stayed 1 night in Nov 2024 ### 6/10 Okay #### Jay 12 Nov 2022 Liked: Cleanliness, property conditions & facilities Don’t order any food at the ‘Lobby Lounge’ if you are being chased by the next appointment ##### Jay Stayed 5 nights in Nov 2022 ### 2/10 Terrible #### Carlos J 23 Jul 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Avoid at all cost Fraudulent place, false advertising on having a pool (they dont) or spa (also closed) or multilingual staff (no english speaking). Also had food poisoning and spent 2 days on hospital. ##### Carlos J Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### YOZO 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities パーク側の部屋では夜景が綺麗です。 ##### YOZO Stayed 2 nights in Oct 2025 ### 4/10 Poor #### ISAMU 2 Aug 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities 5名で2部屋予約していたが、体調不良などで2名が来れなかった 予約そのままで料金もそのままで結構と伝えたが、2ベッドの1部屋で済まそうとする受付 3人では寝れないし、フェアでは無いと話をしても出来ないの一点張り 上役も含めた受付スタッフの思い込みが強く、英語が通じていないと感じ 現地通訳に話をして貰い，ようやく解決 ルームサービスは、とても時間がかかったうえに、部屋にチャージ出来ず、現金かクレジットの支払いもはっきりせず、電話で確認して支払う事態で、部屋到着から10分のスタッフ滞在 夜は、クラブ音楽が一晩中、部屋中に振動して安眠出来ない状況 次の日から2日間お祭りでうるさくなるとのアナウンスはあったが、前夜祭まであるとはアナウンスされておらず ゲストフレンドリーのかけらも無い、ホスピタリティの無い設備だけのホテル ##### ISAMU Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Maiken 6 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Luksus i centrum Fantastisk hotel, ligger lige i centrum til alt. Inden for gåafstand har du busser, caféer, museum, indkøbscentre osv osv Hotellets kinesiske restaurant hører til top 3 i byen Deres lobby ulmer af liv dagen lang og her serveres små retter, Afternoonte, drikkevarer og levende musik ![Hutong restaurant ](https://a.travel-assets.com/ugc/hotel-reviews/55BDC888075FC6B119A7D48E299382F2224AACE41743912773586.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C0E92900CB8441C220711D2CFCB61ED647EB7EDF1743912774718.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Lobbyens Afternoon tea](https://a.travel-assets.com/ugc/hotel-reviews/C73AFAAA770AD4DEA7957552A278DDED3E5394D91743912774270.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maiken Stayed 3 nights in Apr 2025 ### 8/10 Good #### DONG HYUN 18 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 광장까지 걸어갈 거리의 매우 깨끗한 컨디션의 호텔 가격은 다소 비쌈 ##### DONG HYUN Stayed 1 night in Sep 2024 ### 8/10 Good #### AKIRA 18 Dec 2023 Liked: Amenities モンゴルでは、最高級ホテル ##### AKIRA ### 8/10 Good #### Jari 7 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities Ainut miinus koko paikassa; käytin hotellin autopalveluja runsaasti mutta aikataulut ja kuljettajien ammattitaito oli kyseenalaista!! Erinomainen sijainti ostoskeskuksen yhteydessä ja loistava henkilökunta. Aamupala runsas ja erittäin hyvä ja monipuolinen! Vahva suositus!!!! ##### Jari Stayed 4 nights in Oct 2022 ### 8/10 Good #### Yuta 7 May 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### シャングリ・ラ ウランバートル では、①番のホテルよかったです ##### Yuta Stayed 7 nights in Apr 2022 ### 8/10 Good #### Yin Ki 31 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Will stay again Front desk staff is very friendly and helpful. Enjoyed the view from the room. Furniture is a bit worn out but everything functions well. Though u need to walk a bit to the sports club, the equipment there is not disappointing. Overall is good. ![](https://a.travel-assets.com/ugc/hotel-reviews/7A798DD06FBAE9EEF840D63B1E9032B66661906E1643738580560.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yin Ki Stayed 1 night in Jan 2022 ### 8/10 Good #### Kaori 27 Aug 2021 Liked: Cleanliness, property conditions & facilities, room comfort It was a comfortable stay. The only issue we faced was slow delivery of room service. ##### Kaori Stayed 1 night in Aug 2021 ### 8/10 Good #### Cesar 21 Jul 2020 Liked: Cleanliness, staff & service, amenities The assistance service was good, fully operational at any time. Gym and swimming pool was available, easy access to the mall without having to go outside to cross the street. The city view was good. Some furniture need replacement (aging). Not enough channels on the cable TV. I didn't see any sanitizer at all, not in the room, not at the breakfast restaurant. ##### Cesar Stayed 3 nights in Jul 2020 ### 10/10 Excellent #### MUNGUNTUUL 11 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 좋았습니다 갈때마다 편한하고 좋았습니다. ##### MUNGUNTUUL Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Verified traveller 21 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 非常にいいホテルでした。 ##### Verified traveller Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller 20 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent facilities. Includes access to top level gym that is a short walk away indoors through the property building. Room was clean and service was very good. ##### Verified traveller Stayed 7 nights in Sep 2019 ### 10/10 Excellent #### Verified traveller 16 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is only true 5 star hotel in ulaanbaatar... great location. linked to shopping mall. Great chinese restaurant... You will need one after few days of Ger experience here. ##### Verified traveller Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Boldmaa, USA 3 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommend it Beautiful hotel, great staff. Centrally located it's a walking distance from the main square. There is mall with a few restaurants next to it so if you need to shop or have a traditional mongolian food then you can just walk to the mall. The breakfast was good too. Highly recommend it. ##### Boldmaa Stayed 4 nights in Jun 2019 ## Expedia's Latest Trends ### Hotels > [Holiday Inn Express Glasgow - City Ctr Theatreland by IHG](https://www.expedia.co.uk/Glasgow-Hotels-Holiday-Inn-Express-Glasgow-Theatreland.h41268.Hotel-Information) > > [Viking Hotel](https://www.expedia.co.uk/Blackpool-Hotels-Viking-Hotel.h4533310.Hotel-Information) > > [APPARTHOTEL Torcy](https://www.expedia.co.uk/Paris-Hotels-APPARTHOTEL-Torcy.h1195623.Hotel-Information) > > [Hotels in Alpbach](https://www.expedia.co.uk/Alpbach-Hotels.d4712.Travel-Guide-Hotels) > > [Stone House Hotel](https://www.expedia.co.uk/Stone-Hotels-Stone-House-Hotel.h527814.Hotel-Information) > > [Generator Madrid](https://www.expedia.co.uk/Madrid-Hotels-Generator-Madrid.h23067828.Hotel-Information) > > [The 29 London](https://www.expedia.co.uk/London-Hotels-The-29-London-FKA-Airways-Hotel-Victoria-London.h522217.Hotel-Information) > > [Chalets Edinburgh](https://www.expedia.co.uk/Edinburgh-Chalets.d6069845-aaChalets.Travel-Guide-Accommodation) > > [Hotel Paradiso Como](https://www.expedia.co.uk/Brunate-Hotels-Hotel-Paradiso-Como.h3617036.Hotel-Information) > > [Purbeck House Hotel](https://www.expedia.co.uk/Swanage-Hotels-Purbeck-House-Hotel.h901039.Hotel-Information) > > [Hotels near Sissinghurst Castle and Garden](https://www.expedia.co.uk/Sissinghurst-Castle-And-Garden-Hotels.0-l6092001-0.Travel-Guide-Filter-Hotels) > > [SUNRISE Aqua Joy Resort - All inclusive](https://www.expedia.co.uk/Hurghada-Hotels-SUNRISE-Aqua-Joy-Resort-All-Inclusive.h42419225.Hotel-Information) > > [Hotels in Tadley](https://www.expedia.co.uk/Tadley-Hotels.d6084986.Travel-Guide-Hotels) > > [5 Star Hotels in Oxford City Centre](https://www.expedia.co.uk/5Star-Oxford-City-Centre-Oxford-Hotels.s50-n6186736-0.Travel-Guide-Filter-Hotels) > > [Hotels in Bukit Bintang](https://www.expedia.co.uk/Bukit-Bintang-Kuala-Lumpur-Hotels.0-n6152210-0.Travel-Guide-Filter-Hotels) > > [Austria Trend Hotel Savoyen Vienna](https://www.expedia.co.uk/Vienna-Hotels-Austria-Trend-Hotel-Savoyen-Vienna.h7797080.Hotel-Information) > > [Hotels in Whitby](https://www.expedia.co.uk/Whitby-Hotels.d182692.Travel-Guide-Hotels) > > [Hotels in Downtown Los Angeles](https://www.expedia.co.uk/Downtown-Los-Angeles-Los-Angeles-Hotels.0-n800058-0.Travel-Guide-Filter-Hotels) > > [La Isla Resort](https://www.expedia.co.uk/Salerno-Hotels-La-Isla-Resort.h3489188.Hotel-Information) ### Flights > [Flights from Southampton (SOU) to Shannon (SNN)](https://www.expedia.co.uk/lp/flights/sou/snn/southampton-to-shannon) > > [Flights from Christchurch (BOH) to Elche (ALC)](https://www.expedia.co.uk/lp/flights/boh/alc/bournemouth-to-alicante) > > [Flights from London (LHR) to Rarotonga (RAR)](https://www.expedia.co.uk/lp/flights/lhr/rar/london-to-rarotonga) ### Cars > [Hertz Car Rentals In Cardiff](https://www.expedia.co.uk/Hertz-Car-Rentals-In-Cardiff.d6054272-c40.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Béziers](https://www.expedia.co.uk/Things-To-Do-In-Beziers.d758.Travel-Guide-Activities) > > [Things to do in Canyamel](https://www.expedia.co.uk/Things-To-Do-In-Canyamel.d6046170.Travel-Guide-Activities) > > [Things to do in Pomezia](https://www.expedia.co.uk/Things-To-Do-In-Pomezia.d181271.Travel-Guide-Activities) ### Packages > [Maldives](https://www.expedia.co.uk/Maldives.d109.Holidays-City-Breaks) ### Holiday Rentals > [Wroclaw Holiday Rentals](https://www.expedia.co.uk/Wroclaw-Holiday-Rentals.d3820.Travel-Guide-HolidayRentals) ### General > [Visit Isle of Eigg](https://www.expedia.co.uk/Isle-Of-Eigg.dx6207907)