On the beach

Reviews of Ukulhas Villa

3 out of 5
Ukulhas Villa
Vasha Magu, Ukulhas

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 1 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

9.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best stay ever
Originally we came for only three nights, but in the end agreed on two more, so we could enjoy more of the hospitality. The staff was the best you can imagine and was helping us with everything. One night we got a free fish BBQ as there was fishing trip organized with other guests. They have also arranged a snorkeling trip for us and helped us the most with organizing transfer for one night to and from the other hotel resort island. On top of that they prepared for us a shell we have found in the sea. The best stay during our whole 3 weeks holidays!
Stayed 3 nights in Feb 2018
Response from Lakey on 22 Feb 2018
Thank you for sharing your memorable experience.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Did not meet our expectations
We stayed at Ukulhas Villa in January 2018. The overall hotel experience could have been better. Considering what we paid for our stay, the hotel did not meet our expectations. When arriving to the hotel, our first impression was that it does not look as good as the pictures. The rooms were quite small and very simple. Although, the rooms were brand new and always clean. The bathrooms were ok but according to the website, free toiletries were supposed to be included. However, you were only offered shampoo and shower creme in dispensers in the shower. Fresh towels and bed linens were only given upon specific request and sometimes they only folded the old damp ones. The WiFi worked very poorly due to broken routers that they didn’t fix despite reminding them about the issue many times. The breakfast was served on each room’s outdoor space and was extremely simple and did not in any way looked as the photos. Another shocking and very unprofessional matter was that one of the staff members was sleeping on a mattress on the reception floor every night. The positive aspects of the experience was that the hotel had a very appealing location next to a beautiful beach. Furthermore, the staff offered to bring down sunbeds and umbrellas to the beach every morning. Just for your information, the island conforms to a strict muslim culture. This means there is no alcohol on the island and women need to cover themselves when not on the beach.
Stayed 8 nights in Dec 2017