Ratings based on 285 Verified Reviews

2.7 out of 5
36% of guests recommend
2.8 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
3out of 5
by A verified traveller from Northern California

At Least the Price was Right

Posted 08-Mar-2017
Pros: It was clean. The breakfast room staff was on top of things, continually wiping down tables and food area and replenishing when necessary.
Cons: Internet ease and convenience, checking into electrical systems, staff training could all help.
Location: Not the greatest location but convenient to restaurants and several thrift stores.
While the room and hotel were immaculate-which is a high priority for me-many other issues left me disappointed. The room was tiny with no convenient place to open luggage. Some of the electrical outlets did not work. The staff was friendly, but at check-in, the clerk didn't know the hours for the continental breakfast. The password for Wifi was changed at some point without warning and in the middle of the night when I wanted to do some work...nope. Along with that, it was extremely difficult to find and/or hook up on the log in page. The bed was comfortable though, and we did get a great deal on the room. The staff obviously really cares about cleanliness.
Comment from Hotel Management
17-Mar-2017 by Manager, Hotel Management
Thank you for staying here at our hotel. I apologize however that you were uncomfortable with the size of the room you stayed in. Your feedback will be escalated, our management team will carefully look into your review and address accordingly. We hope to have the chance to serve you again. Kind regards.
4out of 5
Recommended
for Everyone
by A verified traveller from Norcal

Mini vacation

Posted 04-Mar-2017
I got the room for a night just to not be at home for a night. And it was exactly what I needed. When I walked into the room I was very surprised at how spacious the room, it flowed together very well. I was quite surprised the kitchenette. Staff was very nice also. The only thing I wasn't to crazy about was the randomly odd bac door with a peep hole. I swear I kept hearing people pulling at it.
Comment from Hotel Management
24-Mar-2017 by Manager, Hotel Management
Thanks so much for your time in letting us know that we were able to suffice your accommodation needs following your visit here at our hotel. Your satisfaction is very important to us, we will do our best to provide you consistent quality and reasonable priced hotel services. Kind regards.
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Mar-2017
Overall not bad for the price paid all better than expected. Bed was very comfortable
Comment from Hotel Management
07-Mar-2017 by Manager, Hotel Management
It is wonderful to hear that you enjoyed your stay with us. Thank you for letting us know that we met your accommodation preference. We will do our best to make your next visit a better experience. Kind regards.
2out of 5
by A verified traveller

Posted 12-Feb-2017
Room had patch work all over walks like it was in progress of being painted. Very small room and the bed was extremely hard
Comment from Hotel Management
24-Feb-2017 by Manager, Hotel Management
I am sorry you were uncomfortable due to the condition of the room you were accommodated during your stay. I will send report to our management in reference to your feedback, I assure you that this is addressed accordingly. We hope to see you again soon.
3out of 5
Recommended
for Everyone
by A verified traveller from Ukiah, CA

Nice Stay

Posted 16-Jan-2017
Pros: Quick check in, pleasant people
Cons: heavier blankets
We were evacuated (due to flooding) and needed a place to stay. Discovery Inn provided quick check in, relatively quiet stay. Could of used more or heavier blankets. No carpeting, which was different.
Comment from Hotel Management
21-Jan-2017 by Manager, Hotel Management
We are sorry to hear that your stay
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Dec-2016
It was nice to find a smoking room that was fair priced. I was satisfied with my stay.
Comment from Hotel Management
13-Jan-2017 by Manager, Hotel Management
Thanks so much for taking the time to share with us your review following your visit here at our hotel. Please know that we value your business, we will do our best to make your future stays consistently comfortable and pleasant experience. Kind regards.
2out of 5
by A verified traveller

I didn't try the pool or jacuzzi.

Posted 13-Nov-2016 on Hotels
I got my room online.I got the room because it was close to a restaurant.There wasn't really a breakfast.The room was ok but the dead bolt didn't work,a hole in the curtain and the room isn't updated.The price fit the room.The room was big and it had a tub.Only one coffee .The Stay was OK until It was time to check out.Check out time is 11:00 am At 10 I started calling front desk to ask for more time ,no response.I called every 5 minutes till 11:00 no answer.At 11:00 the Father of the manager is standing infront of my door watching me.I told him I needed a few minutes he acted like he didn't understand me. He then stood in my room while all my things were still in there.I got annoyed and got my things into the car.I always leave my rooms clean and show respect.I was very unhappy when I left.
Comment from Hotel Management
08-Dec-2016 by General Manager, Hotel Management
Dear guest, Thank you for staying here with us. I apologize for the inconvenience you experienced, your detailed feedback will be submitted to our management for verification. We will do our best to make your next stay a better experience. Kind regards.
5out of 5
Recommended
for Everyone
by A verified traveller from US

Swesomr

Posted 02-Nov-2016
Perfect and clean should have paper cups in rooms instead of glass. Would seem cleaner and safer for use
Comment from Hotel Management
03-Nov-2016 by Guest Relations Manager, Hotel Management
Dear guest, We thank you for taking the time to share with us your feedback following your visit here a tour hotel. Your comment will be submitted to our management for reference. Thank you for sharing your thoughts. Kind regards.
3out of 5
by A verified traveller

Posted 22-Oct-2016 on Hotels
Refrigerator on top of the Table made a alot of noise. Area is not a good .
Comment from Hotel Management
03-Nov-2016 by General Manager, Hotel Management
Dear guest, Thank you for bringing your concern to our attention and I apologize for the oversight on the refrigerator, I will escalate your review and trust that this is addressed accordingly.
4out of 5
by A verified traveller from Ukiah

Posted 09-Oct-2016 on Hotels
Beds were very comfy....room and bathroom were clean. However, there were big gaps and holes on the sheet rock under the bathroom mirror. the toilet would keep running unless we shook the handle after flushing. The pool was nice, Jacuzzis were good. Oh it was very quiet. I could not hear the upstairs or next door neighbors which was nice. All in all its a nice place and I would stay again. It was good to have a fridge and microwave. Coffee was sucky. It was nice to have breakfast but they only had hard boiled eggs. That was kind if wierd.
Comment from Hotel Management
03-Nov-2016 by General Manager, Hotel Management
Dear guest, I am so happy to learn that you enjoyed our service and accommodations. Thank you for sharing your thoughts about your experience with us. We will do our best to make your next visit a better experience. Kind regards.