They are rude and told me it was my fault for using hotels.com instead of paying the higher price to them.
As you can see...I'm am avid hotels.com user.Not anymore.thanks to motel 6 North state st ukiah ca
Comment from Hotel Management
08-Jan-2018 by Brand Experience Team, Hotel Management
Dear Krystal, Thank you for taking the time to post your review. It is important for all of our guests to feel welcomed, receive the highest level of service, respect and hospitality. The customer service issues you describe are atypical to Motel 6 standards for quality, and we are sorry you experienced less than satisfying service during your visit. We strongly encourage you to contact our Guest Relations department to record the details of your visit to help us provide a better guest experience in the future.