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"Very comfortable and convenient. The onsen is wonderful."

"Breakfast is good and lots of selection"

"The hotel was pretty good, but not the best I've stayed at in Japan. The breakfast was pretty good, but not as amazing as everyone made it sound in the reviews. There was free sake tasting everyday at 5pm. It was 10 minute walk from the train station (not as close as Expedia made it sound, but not a bad walk either). I would stay here again, but just will go in with different expectations than what I had based on the reviews. Overall the staff was very nice and accommodating."

"It is close to the Nagano station and 7-Eleven. It also has a nice shared hot bath pool and coin laundry to wash and drying shoes clothes."

"It’s a very simple hotel, yet everything was clean and functional. Thank you all for your service."

"Great location right next to the train station and easy to access train, and local tram and buses. 30 mins walking dustance to the Zenkoji temple or a quick bus ride. The hotel is a big one and the staff was very helpful to our requests. There are lots of restaurants and shops around the hotel."

"Room nice and clean. Good location. Breakfast not catering for western style but good. Perhaps add some cereal."

"The establishment is immaculate and boasts a welcoming staff that provides all necessary amenities. "

"The JAL hotel is wonderfully located in Nagano city, only a few blocks walk to the train station. A full and large Breakfast is available everyday on the top floor for amazing views of the surrounding mountains. Rooms are quite spacious. There are many restaurants in the nearby area to choose from every night. Nagano is a wonderful city to visit in Japan as it’s much less crowded than places like Tokyo or Osaka. The direct bus to the snow monkeys from the station was a tremendous experience, as you get to see the snow monkeys in their own environment."