Title: Ayur County Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ayur County Lakefront hotel with 2 restaurants and full-service spa ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2800000/2797700/2797606/da34f0b9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/3000000/2800000/2797700/2797606/16e3a605.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/3000000/2800000/2797700/2797606/fee6c680.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sunrise Honeymoon Suite | Balcony](https://images.trvl-media.com/lodging/3000000/2800000/2797700/2797606/186b55d1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/3000000/2800000/2797700/2797606/346aa5db.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies On the serene shores of the lake, Ayur County offers a tranquil retreat with an outdoor pool and children's pool. Unwind at the onsite spa or indulge in delicious meals at one of two on-site restaurants; connect to free WiFi, explore the playground and arcade/game room, or simply relax in the garden. 5.4 ## Popular amenities - Spa - Gym - Pool - Room service - Breakfast included - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct 4 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=2797606&PinnedHotelID=2797606&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=2797606&PinnedHotelID=2797606&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 5 - Oct 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=2797606&PinnedHotelID=2797606&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=2797606&PinnedHotelID=2797606&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=2797606&PinnedHotelID=2797606&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=2797606&PinnedHotelID=2797606&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2797606&PinnedHotelID=2797606&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2797606&PinnedHotelID=2797606&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Sunrise Honeymoon Suite | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2800000/2797700/2797606/3043e5f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sunrise Honeymoon Suite ### Highlights Balcony Heating TV Portable fan Separate bedroom Premium bedding Private bathroom Shower/bath combination - 323 sq ft - Sleeps 4 - 1 Double Bed ![Sun Rise Suite | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2800000/2797700/2797606/7d34686f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sun Rise Suite ### Highlights Balcony Heating TV Premium bedding Separate bedroom Private bathroom Shower/bath combination In-room safe - 409 sq ft - Sleeps 2 - 1 Double Bed ![Valley room | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2800000/2797700/2797606/b82b5d5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Valley room ### Highlights Balcony Heating TV Premium bedding Separate bedroom Private bathroom Shower/bath combination In-room safe - 215 sq ft - Valley view - Sleeps 2 - 1 Double Bed ![Suite, Hill View | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2800000/2797700/2797606/597072f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Hill View ### Highlights Balcony Heating TV Separate bedroom Premium bedding Private bathroom Shower/bath combination Daily housekeeping - 291 sq ft - 1 bedroom - Hill view - Sleeps 3 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FUdumbanchola-Hotels-Ayur-County.h2797606.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FUdumbanchola-Hotels-Ayur-County.h2797606.Hotel-Information) ## About the area Located in Devikolam, Ayur County is in the mountains and on a lake. The area's natural beauty can be seen at Mathikettan Shola National Park and Western Ghats, while Tata Tea Museum and Kannan Devan Tea Museum are cultural highlights. Travelling with kids? Consider Tea Gardens and Rose Garden. Make sure you don't miss outdoor adventures like hiking/biking trails and rock climbing, or hop on a moped for hire nearby and take a self-guided tour around Devikolam. [Visit our Devikolam travel guide](https://www.expedia.co.uk/Devikolam.dx553248635944085277) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.03084%2C77.16158&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NevAy8DvNISavE7FzE_5RGYmt1A=) Chinnakanal, Devikolam, Kerala, 685618 ### What's nearby - Tea Gardens - 9 min drive - 4.8 miles - Mount Carmel Church - 22 min drive - 11.6 miles - Munnar Juma Masjid - 22 min drive - 11.8 miles - Kolukkumalai Tea Estate - 24 min drive - 7.9 miles - Attukad Waterfall - 31 min drive - 14.5 miles ### Restaurants - ‪The Tea Room - ‬4 min drive - ‪Tea Breeze - ‬4 min drive - ‪Bar Room - ‬4 min drive - ‪Sree Krishna Hotel - ‬17 min drive - ‪Josco Hotel - ‬4 min drive ## About this property ### Ayur County Family-friendly hotel by the lake Take advantage of a free breakfast buffet, a coffee shop/cafe and a garden at Ayur County. Indulge in Ayurvedic treatments and a massage at the on-site spa. Enjoy a meal at the two on-site restaurants. In addition to a playground and an arcade/games room, guests can connect to free WiFi in public areas. Other perks include: - An outdoor pool and a children's pool - Free self-parking - A round-trip airport shuttle (surcharge), luggage storage and a computer station - Tour/ticket information, meeting rooms and barbecues Room features All 150 rooms feature comforts such as premium bedding, in addition to thoughtful touches such as safes and room service. More conveniences in all rooms include: - TVs with premium channels - Heating, daily housekeeping and desks ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/3000000/2430000/2425600/2425569/051981af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Club Mahindra Munnar Devikolam - Parking included - Free WiFi - Restaurant - Business services 6.6 12 reviews £57 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=2425569&PinnedHotelID=2425569&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/105000000/104850000/104843300/104843275/15b595bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elephant Passage Resort Munnar Devikolam - Pool - Breakfast included - Spa - Parking included 8.8 Excellent 16 reviews £54 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=104843275&PinnedHotelID=104843275&HadPinnedHotel=true®ionId=-1&adults=2) ![Steam room, body treatments, hot stone massages, Swedish massages](https://images.trvl-media.com/lodging/3000000/2820000/2811800/2811789/2b922acc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Misty Mountain Resort Devikolam - Pool - Spa - Parking included - Free WiFi 8.0 Very good 21 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=2811789&PinnedHotelID=2811789&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; garden views ](https://images.trvl-media.com/lodging/3000000/2950000/2943400/2943364/4641ac15.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Abad Copper Castle Devikolam - Breakfast included - Spa - Parking included - Free WiFi 7.2 Good 30 reviews £56 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=2943364&PinnedHotelID=2943364&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/116000000/115890000/115880600/115880501/6a968641.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vbrings Oak Village Devikolam - Pool - Breakfast included - Parking included - Free WiFi £38 includes taxes & fees 10 Oct - 11 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=115880501&PinnedHotelID=115880501&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/11000000/11000000/10999300/10999240/e781699f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Misty Lake Resort Devikolam - Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=10999240&PinnedHotelID=10999240&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/46000000/45820000/45819200/45819192/5da27e7b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fort Munnar Devikolam - Spa - Parking included - Gym - Game room 5.0 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=45819192&PinnedHotelID=45819192&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, an infinity pool](https://images.trvl-media.com/lodging/22000000/21200000/21191200/21191198/7417a1d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shola Crown Resort - Munnar Devikolam - Pool - Breakfast included - Kids pool - Parking included 9.6 Exceptional 4 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=21191198&PinnedHotelID=21191198&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/9000000/8770000/8769300/8769276/dfecd579.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spice Jungle Resort Devikolam - Pool - Kids pool - Parking included - Free WiFi 7.2 Good 18 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=8769276&PinnedHotelID=8769276&HadPinnedHotel=true®ionId=-1&adults=2) ![Super Deluxe | Garden](https://images.trvl-media.com/lodging/3000000/2800000/2794300/2794283/261e5843.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eastend Munnar Devikolam - Spa - Parking included - Free WiFi - Restaurant 7.8 Good 23 reviews £41 includes taxes & fees 5 Oct - 6 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=2794283&PinnedHotelID=2794283&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) on request - Area shuttle (surcharge) up to 100 km - Free self parking on site ### Food and drink - Free buffet breakfast - 2 restaurants - A coffee shop/cafe - Snack bar/deli ### Things to do - 24-hour gym - Arcade/game room - Billiards/pool table - Children's pool - Free children's club - Full-service spa - Outdoor pool - Playground - TV in common areas ### Family friendly - Arcade/game room - Children's pool - Free children's club - Free supervised activities for children - Laundry facilities - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business centre - Computer station - Conference centre - Meeting rooms ### Outdoors - Barbecue grill - Garden - In the mountains - On a lake - Picnic area ### Full-service spa - Ayurvedic treatments - Massage ### Accessibility - Lift ### More - 2 buildings - 2 floors - Banquet hall ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Towels provided ### Entertainment - TV with premium cable channels ### Food and drink - Room service ### More - Desk - Heating - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:00 AM Late check-in subject to availability ### Check-out Check-out before 11 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 5 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Christmas Eve (24 December) Gala Dinner per adult: INR 1000 - New Year's Eve (31 December) Gala Dinner per adult: INR 1500 We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: INR 3300 per vehicle (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Please note: To comply with local law, no alcohol will be served in this property on the first day of every month. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Ayur County Ayur County Hotel Ayur County Hotel Munnar Ayur County Munnar Ayur County Hotel Udumbanchola Ayur County Udumbanchola Hotel Ayur County Udumbanchola Udumbanchola Ayur County Hotel Ayur County Hotel Hotel Ayur County Ayur County Hotel Ayur County Devikolam Ayur County Hotel Devikolam ## Frequently asked questions ### Does Ayur County have a pool? > Yes, this property has an outdoor pool and a children's pool. ### Is Ayur County pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Ayur County? > Self-parking is free at this property. ### What time is check-in at Ayur County? > Check-in start time: 2:00 PM; check-in end time: 11:00 AM. Late check-in is available during limited hours. ### What time is check-out at Ayur County? > Checkout is at 11 AM. ### Does Ayur County provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of INR 3300 per vehicle applies. ### Where is Ayur County located? > This family-friendly Devikolam hotel is located on a lake, 2.6 mi (4.2 km) from Lockhart Gap Viewpoint, and within 6 mi (10 km) of Tea Gardens and Anayirangal Dam. Mathikettan Shola National Park and The Blossom Hydel Park are also within 12 miles (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Ayur County Reviews 5.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 2 8 - Good 5 6 - Okay 11 4 - Poor 6 2 - Terrible 6 ### 5.4/10 Cleanliness ### 5.4/10 Staff & service ### 3.0/10 Amenities ### 5.0/10 Property conditions & facilities ### 6.0/10 Eco-friendliness ### 6/10 Okay #### Amal 23 Feb 2025 Disliked: Cleanliness, amenities, property conditions & facilities The room was clean however the amenities were not well maintained. The property as a whole needs a lot in improvement. No kits were provided in the washrooms for freshening. ##### Amal Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Amitabh 19 May 2024 Liked: Cleanliness, staff & service ##### Amitabh Stayed 2 nights in May 2024 ### 8/10 Good #### Verified traveller 31 Mar 2021 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities The property says it offers WiFi, However, it is only limited within the Lobby you won't get WiFi in any of the rooms. The Entertainment/game room doesn't have anything in good condition (broken bats, table and etc) ##### Verified traveller Stayed 2 nights in Mar 2021 ### 4/10 Poor #### Verified traveller 13 Jan 2020 Disliked: Cleanliness, property conditions & facilities, room comfort #### Disappointing Picturesque location. Road access to the property is currently in poor condition. Staff were pleasant and helpful, however this property is badly in need of renovations. Would not achieve 1 star rating based on current state. Therefore the rates charged are not justifiable. Lots of future potential if upgraded ![](https://a.travel-assets.com/ugc/hotel-reviews/CD28AD89D8A95C2132ABF34C957F67439C249AF21578929187602.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2BADE970E1FEB32E6454FA7F69DD5FCCA89FA8F41578929179646.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D2DA0872299252E65CC451D2D0E06839F6AAA8DB1578929174274.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Jan 2020 ### 6/10 Okay #### Verified traveller 1 May 2016 Disliked: Cleanliness, property conditions & facilities, room comfort #### old and out dated condition of insect screens and bedding was shocking, most falling apart. internet only available in lobby, miles from rooms. was 25 mins from munnar city with bad roads. ##### Verified traveller ### 4/10 Poor #### Lazaros, UK 24 Feb 2016 Liked: Staff & service, room comfort Disliked: Cleanliness, property conditions & facilities #### Pros and Cons .... Pros: Friendly staff, nice location, big double bed, very big room, nice balcony and view, nice breakfast. Cons: Bed covers could be cleaner - requested fresh bed sheets and everything. Carpet quite dirty with stains. WiFi only available in the reception. Unacceptable condition of the pool - so dirty you can't see the bottom - terrible (I have pictures but really don't want to post them). Acceptable: clean bathroom ##### Lazaros ### 2/10 Terrible #### Basil, San Francisco 2 Jan 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Probably the worst hotel we ever stayed at! This hotel rates low any way you look at it. Very old property. I felt I was living in the 70s. The rooms are very dirty and full of insects. The staff is very unprofessional. No air conditioning and very smoggy in the rooms. The hotel is in the middle on nowhere and takes a minimum of an hour to get anywhere. Their breakfast is the worst hotel breakfast I ever had. The restaurant is filthier that your average bathroom. In summary, you just don't want to be close to this place let alone stay at it! ##### Basil ### 8/10 Good #### Verified traveller 1 Jan 2016 Liked: Staff & service, room comfort #### Nice decent hotel for families Decent place for families. Not too posh or sophisticated but a nice place with awesome view. Food quality to be improved. ##### Verified traveller ### 8/10 Good #### hasan, Bangalore 6 May 2015 Liked: Cleanliness, staff & service, property conditions & facilities #### nice location, worth a visit first trip to Munnar and now a good memorable one! ##### hasan ### 8/10 Good #### Ali, السعوديه 20 Mar 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### موقع ارشحه بشده للعوائل والازاج الجدد الحجز في الهني مون رومز شي من الخيال الروم العاديه بصراحه لاتستاهل المكوث بها حاول تختار النيس فيو الاسعار بصراحه ملائمه مقارىنه بالاماكن الاخرى للمعلومه الهامه هو بعيد عن مونار 20 كيلو وبالقرب من اروع المنتجعات الكثير لايعرف الموقع وهو مخصص للساوح المحلين وهذا اكبر دليل عن رخصه وجودته في نفس الوقت ##### Ali ### 4/10 Poor #### Jimit, Gujarat 13 Feb 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay at your own, UnFriendly, No Value for money I booked honeymoon cottage and they didn't decorate our cottage anything. It was like booking a normal cottage and charging premium. No any service differentiator though paying top money. It was not at all value for money. Place was also not tidy enough, staffs were also not friendly enough. At this place, you are on your own. No co-operation at all. ##### Jimit ### 6/10 Okay #### Verified traveller 29 Jan 2015 Disliked: Property conditions & facilities #### Excellent location, poor maintainace and bad food. the resort is large with over 100 rooms, with the cottages spread across spacious landscaping. The view on all sides of thr resort are breath taking, on of the highest point in that area.The rooms are also large and spacious. The resort rooms are poorly mainained, shortage of staff and the food is very bad. the complimentory break fast is the worst ##### Verified traveller ### 2/10 Terrible #### Prabhat, India 20 Nov 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not value for money The rooms were very dirty,bedsheets not clean,some of the lights not working,wifi was only available at the reception which was not even working,tv was working only showing sports channel,hair dryer wasnt even available,kettle wasnt even in the room. ##### Prabhat ### 6/10 Okay #### sree 22 Sept 2014 Disliked: Cleanliness, staff & service, room comfort ##### sree ### 10/10 Excellent #### Verified traveller 8 Sept 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### One of the best hotel in Munnar. Excellent service. Very good location. Got my room upgraded to Sunrise suite. Overall a awesome experience. Highely recommended. ##### Verified traveller ### 6/10 Okay #### Anshu, Bangalore 28 May 2014 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Good Location, Bad Service Hotel has a great view, good location, nice property. But it doesn't have any service at all. ##### Anshu ### 6/10 Okay #### Deepak, Thodupuzha 10 Apr 2014 Disliked: Property conditions & facilities #### Nice location but not satisfied with the room. The door of our room had holes on it and there was no fan as it was hot at noon time when we arrived though it was cold in the evening.The room shown on its website and the room we where offered where totally different. ##### Deepak ### 6/10 Okay #### Sanjiv Mantri, Pune 9 Mar 2014 Liked: Cleanliness, property conditions & facilities #### Great Location Quite Comfortable, Though room service was average. Working condition of TV / cable channels was poor. Overall in-house administration was uncoordinated. However, staff was cooperative to resolve the issues. Resort away from town is the great advantage to enjoy nature. However, some tourist information if available on reception counter will add value to services. ##### Sanjiv Mantri ### 2/10 Terrible #### Naveed, kuwait 24 Feb 2014 Disliked: Cleanliness, property conditions & facilities, room comfort #### one of the worst hotel i ever stayed booked a 2 bedroom economy suite. It stared with a different room than it was shown in pictures. secondly the room was dirty , bed sheets , blankets had stain on it , cobwebs near the window.When asked for tea from room service tea was served for us in a broken cup and flask...my advice to any one going there is stay away from this hotel unless disappointment is wat ur looking for... ##### Naveed ### 4/10 Poor #### Hot mail, Home 7 Feb 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not great location Hotel staff need more training to look after there customer and understand there need ? To small tv for the room....need binoculer to watch tv. Your message place is so high that old person can not go up for this service,Front desk is not very helpful to customers ##### Hot mail ### 4/10 Poor #### Verified traveller 4 Jan 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bad Experience... I started my family trip from Munnar on 26th dec,2013 and this hotel was my first destination. I called a day before to confirm my reservation and to my surprise they didn't have my booking and i called expedia folks to sort this out. After 1 hour i got confirmed to the same Hotel. Once, i reached there the room i booked (Economy Two Bedroom Suite - Breakfast Included which cost me 18539/-) i didn't get that and the rooms provided were dirty, esp the bed sheets, bad smell, also there are frogs in the rooms. The receptions were pathetic, they were incapable of handling issues and would bang the phone if you cross question them or ask you connect with Expedia to resolve the query. I started my trip with such disappointment and i was waiting to leave. ##### Verified traveller ### 8/10 Good #### Verified traveller 26 Dec 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ### 6/10 Okay #### Verified traveller 23 Dec 2013 Liked: Room comfort #### Pleasent and very good Overall experience was good and comfortable. ##### Verified traveller ### 2/10 Terrible #### ekta, Chennai, Tamil Nadu, India 27 May 2013 Disliked: Staff & service, property conditions & facilities #### KEEP OUT I could not wait to CHECK OUT of this hotel......pathetic service, poor upkeep of the hotel, money hungry staff.........this place is a mediocre hotel for very budget sensitive travellers.......... ##### ekta ### 2/10 Terrible #### Sam, Chennai, Tamil Nadu, India 9 Jun 2012 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not a pleasant stay !!! The only good thing about this resort is the location. We went to Club Mahindra to have our dinner. The rooms were not clean, food not unto the mark... No activities for children.. they had broken TT board.... ##### Sam ## Expedia's Latest Trends ### Hotels > [Aurika, Udaipur - Luxury by Lemon Tree Hotels](https://www.expedia.co.uk/Udaipur-District-Hotels-Aurika-Udaipur.h40886310.Hotel-Information) > > [Taj Lake Palace](https://www.expedia.co.uk/Udaipur-District-Hotels-Taj-Lake-Palace.h526333.Hotel-Information) > > [Seashell Suites and Villas](https://www.expedia.co.uk/Candolim-Hotels-Seashell-Suites-And-Villas.h12778567.Hotel-Information) > > [The St. Regis Goa Resort](https://www.expedia.co.uk/Cavelossim-Hotels-The-St-Regis-Goa-Resort.h438378.Hotel-Information) > > [Little India Beach Cottages](https://www.expedia.co.uk/Calangute-Hotels-Little-India-Beach-Cottages.h10981751.Hotel-Information) > > [Conrad Pune by Hilton](https://www.expedia.co.uk/Pune-Hotels-Conrad-Pune-By-Hilton.h12270445.Hotel-Information) > > [Beach and Lake Ayurvedic Resort](https://www.expedia.co.uk/Thiruvananthapuram-Hotels-Beach-And-Lake-Ayurvedic-Resort.h1610418.Hotel-Information) > > [The Oberoi Amarvilas, Agra](https://www.expedia.co.uk/Agra-Hotels-The-Oberoi-Amarvilas.h551355.Hotel-Information) > > [Novotel Goa Dona Sylvia Resort](https://www.expedia.co.uk/Cavelossim-Hotels-Novotel-Goa-Dona-Sylvia-Hotel.h2516280.Hotel-Information) > > [O by Tamara, Trivandrum](https://www.expedia.co.uk/Thiruvananthapuram-Hotels-O-By-Tamara.h44568885.Hotel-Information) > > [Fragrant Nature Kochi](https://www.expedia.co.uk/Kochi-Hotels-Fragrant-Nature-Kochi-A-Classified-Five-Star-Hotel.h12232968.Hotel-Information) > > [Madhubhan Resort & Spa](https://www.expedia.co.uk/Anand-Hotels-Madhubhan-Resort-Spa.h5087959.Hotel-Information) > > [Holiday Inn Resort Goa by IHG](https://www.expedia.co.uk/Cavelossim-Hotels-Holiday-Inn-Resort-Goa.h696977.Hotel-Information) > > [Hyatt Regency Ludhiana](https://www.expedia.co.uk/Ludhiana-Hotels-Hyatt-Regency-Ludhiana.h7597440.Hotel-Information) > > [The Oberoi Cecil, Shimla](https://www.expedia.co.uk/Shimla-Hotels-The-Oberoi-Cecil.h68929.Hotel-Information) > > [Park Inn by Radisson Goa Candolim](https://www.expedia.co.uk/Candolim-Hotels-Park-Inn-By-Radisson-Goa-Candolim.h1039834.Hotel-Information) > > [The Westin Goa](https://www.expedia.co.uk/Anjuna-Hotels-The-Westin-Goa.h66031217.Hotel-Information) > > [Goa Marriott Resort & Spa](https://www.expedia.co.uk/Panaji-Hotels-Goa-Marriott-Resort-Spa.h522986.Hotel-Information) > > [Taj Madikeri Resort & Spa, Coorg](https://www.expedia.co.uk/Madikeri-Hotels-Taj-Madikeri-Resort-Spa.h5270400.Hotel-Information) > > [Taj Exotica Resort & Spa, Goa](https://www.expedia.co.uk/Benaulim-Hotels-Taj-Exotica-Resort-Spa.h663615.Hotel-Information) > > [Mistral Holidays](https://www.expedia.co.uk/Benaulim-Hotels-Mistral-Holidays.h22181997.Hotel-Information) > > [Hyatt Regency Amritsar Hotel & Spa](https://www.expedia.co.uk/Amritsar-Hotels-Hyatt-Regency-Amritsar.h2384383.Hotel-Information) > > [Ramada by Wyndham Jalandhar City Centre](https://www.expedia.co.uk/Jalandhar-Hotels-Ramada-By-Wyndham-Jalandhar-City-Centre.h4225454.Hotel-Information) > > [Hotel Ranthambore Regency](https://www.expedia.co.uk/Sawai-Madhopur-Hotels-Hotel-Ranthambore-Regency.h19563489.Hotel-Information) > > [Hard Rock Hotel Goa Calangute](https://www.expedia.co.uk/Calangute-Hotels-Hard-Rock-Hotel-Goa.h5171850.Hotel-Information) > > [Kenilworth Resort & Spa](https://www.expedia.co.uk/Uttorda-Hotels-Kenilworth-Resort-Spa.h881558.Hotel-Information) > > [Taj Swarna](https://www.expedia.co.uk/Amritsar-Hotels-Taj-Swarna.h15935907.Hotel-Information) > > [Whispering Palms Beach Resort](https://www.expedia.co.uk/Candolim-Hotels-Whispering-Palms-Beach-Resort.h2598007.Hotel-Information) > > [Blanket Hotel and Spa](https://www.expedia.co.uk/Devikolam-Hotels-Blanket-Hotel-And-Spa.h18352806.Hotel-Information) > > [Radisson Hotel Jalandhar](https://www.expedia.co.uk/Jalandhar-Hotels-Radisson-Hotel-Jalandhar.h905331.Hotel-Information)