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Reviews of Amarea Resort Ubud by Ini Vie Hospitality

3.5 out of 5
Amarea Resort Ubud by Ini Vie Hospitality
no 8 Gang Amarea, Ubud, Bali

Reviews

8.4

Very good

Rating 10 - Excellent. 5 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Leanna

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Qaisar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property , great location. Friendly staff
Stayed 2 nights in Apr 2024
Response from Budiyasa Resort Coordinator on 28 Apr 2024
"Om swastiastu, Dear Mr. QaisarThe warmest greetings from Amarea Resort Ubud, Managed by Ini Vie Hospitality Thank you very much for taking the time to share in so much detail your experience that you had while staying with us. Our aim is to create a home away from our guest and we proud to read that our efforts have clearly made a lasting impression on you.Your feedback is a source of motivation for us as we continue strive to achieve even higher standard of service We Hove to have other opportunities of again welcoming you at Amarea Resort Ubud in the future It is a pleasure to have you as our guest and we looking forward to welcoming you back in the future.Sincerely

10/10 Excellent

Melissa

Stayed 4 nights in Sep 2023
Response from With Sincerely Amarea Teams on 11 Oct 2023
" Om swastiastu, Dear Mr. Guest User The warmest greetings from Amarea Resort Ubud, Managed by IniVie HospitalityThank you very much for taking the time to share in so much detail your experience that you had while staying with us. Thank you for highlighting and advising our hotel. Your positive feedback is a source of motivation for us as we continue strive to achieve even higher standard of service We Hove to have other opportunities of again welcoming you at Amarea Resort Ubud in the future

10/10 Excellent

Sonisha

Stayed 3 nights in Apr 2023
Response from Sincerely Budiyasa Villa Coordinator on 8 Apr 2023
Om swastiastu, Dear Ms. Sonisha. The warmest greetings from Amarea Resort Ubud, Managed by IniVie Hospitality Thank you for staying with us at Amarea Resort Ubud on your recent holidays. We greatly appreciate you sparing your valuable time to share your experiences stay. We are delighted to learn that you had a comfortable stay with us with warm service from our team members have met with your satisfaction. it is a pleasure to have you as our guest and we looking forward to welcoming you back in the future

6/10 Okay

Beth

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pleasant stay
The hotel is stunning, it looks great, feels brand new & we were really impressed when we arrived. The pool area is 10/10 and the location is a little out of central Ubud but taxis to and from are very cheap. We were a little confused when we arrived as there was no restaurant area, yet the hotel was not self catering either. If we ordered food it took ages to come and we often had to ask numerous times. There was also no real service around the hotel or pool area, we were told to get drinks from the mini bar in our rooms, had to make our own coffees and checkout was also very slow with no checkout staff present early morning. We stayed in the Ubud room, the room was nice but we found it very small for 2 people and our luggage. Overall we really loved the hotel, we just think there could definitely be improvements when it comes to service.
Stayed 3 nights in Mar 2023
Response from Budiyasa on 24 Mar 2023
Om swastiastu, Dear Ms. BethThe warmest greetings from Amarea Resort Ubud, Managed by IniVie Hospitality Thank you for staying with us at Amarea Resort Ubud on your recent holidays. We greatly appreciate you sparing your valuable time to share your experiences stay. We are delighted to learn that you had a comfortable stay with us with warm service from our team members have met with your satisfaction.First and foremost, please accept our sincerest apologies for any inconvenience you have experienced during your stay.It is so regrettable to learn that we found some below points you have highlighted which appear to have fallen short in certain areas of your experience.However, we dearly regret that the gesture we made still did not meet your expectations and still made an unpleasant impression of our hotel Facilities.Nevertheless, I hope you had a pleasant holiday ahead.

8/10 Good

Mauricio

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Staff was very friendly and helpful, rooms are very nice but not very clean, pool was not appealing, breakfast was really good.
Response from Budiyasa Villa Coordinator on 21 Dec 2022
Om swastiastu, Dear Mr. MauricioThe warmest greetings from Amarea Resort Ubud, Managed by IniVie Hospitality Thank you very much for taking the time to share in so much detail your experience that you had while staying with us. Our aim is to create a home away from our guest and we proud to read that our efforts have clearly made a lasting impression on you.Your feedback is a source of motivation for us as we continue strive to achieve even higher standard of service We Hove to have other opportunities of again welcoming you at Amarea Resort Ubud in the future It is a pleasure to have you as our guest and we looking forward to welcoming you back in the future Sincerely Budiyasa Villa Coordinator

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant Nori is absoluut het lekkerste restaurant in Ubud. Fantastisch eten. De villa met 2 slaapkamers is erg stijlvol ingericht. Uitzicht op de mooie natuur. Enige nadeel, het gezamenlijke zwembad ligt volledig uit de zon.
Stayed 4 nights in Aug 2023
Response from Sincerely Budiyasa Villa Coordinator on 12 Sept 2023
" Om swastiastu, Dear Mr. Yoga The warmest greetings from Amarea Resort Ubud, Managed by IniVie HospitalityThank you very much for taking the time to share in so much detail your experience that you had while staying with us. Thank you for highlighting and advising our hotel. Your positive feedback is a source of motivation for us as we continue strive to achieve even higher standard of service We Hove to have other opportunities of again welcoming you at Amarea Resort Ubud in the future.