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Reviews of Georgianne Inn & Suites

3 out of 5
Georgianne Inn & Suites
212 Butler Avenue, Tybee Island, GA

Reviews

7.8

Good

Rating 10 - Excellent. 82 out of 229 reviews" "
Rating 8 - Good. 79 out of 229 reviews" "
Rating 6 - Okay. 30 out of 229 reviews" "
Rating 4 - Poor. 18 out of 229 reviews" "
Rating 2 - Terrible. 20 out of 229 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Todd, BETHEL

Stayed 1 night in Apr 2024
Response from manager on 4 May 2024
thank you for your feed back , we appreciate it , and hope to see you again

8/10 Good

Grace

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from manager on 3 Apr 2024
thank you for your feed back we appreciate it

10/10 Excellent

terence, Stateboro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family of five stayed here over St. Patrick’s Day weekend. Was a wonderful experience, the only negative I can say is that there weren’t plates and cups in it
Stayed 2 nights in Mar 2024
Response from manager on 28 Mar 2024
thank you for you feed back , We are glad you had a great stay with us , we apologies for the inconvenience of the dishes, we hope to see you again

8/10 Good

Annaliese

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
While it is an older property, it is wonderfully quiet and private. There were elements that probably need updating, like the outdoor curtains or some of the door knobs, but overall we were impressed with how spacious the rental was. The staff was kind and helpful, and it’s easy to navigate to the property. Easy beach access to 12th and 13th street entrances for Tybee Beach, and only blocks down from quick eats on Tybrisa Street.
Stayed 3 nights in Mar 2024
Response from manager on 7 Mar 2024
thank you for your review. we appreciate it. we are glad you enjoyed your stay and hope to see you again

2/10 Terrible

Anna, Ashburn

Travelled with family
Liked: Cleanliness, property conditions & facilities
They charged my card twice and were aware of it at the time I checked in. Their response was “oh well only one of them will post to your account.” When I informed them that both charges were posted to my bank account they advised me they credited the 2nd charge back to my account and when I asked for written documentation of the refund they refused to provide it. I have still yet to receive the refund. We’ve stayed at their properties multiple times but after this we will never book with them again.
Stayed 2 nights in Feb 2024
Response from Manager on 18 Feb 2024
While it appears there was miscommunication with our front desk clerk, upon review your card was properly charged the deposit at the time of booking, and then the remaining balance at the time of check-in. No error was made, and no refund is due.

8/10 Good

Alice, Tarpon Springs

Travelled with group
Liked: Cleanliness, property conditions & facilities
While this was in a great area of Tybee Island and a "full kitchen " there was not a dish, or a piece of silverware in the unit. No knives either. Needs sprucing up.
Stayed 2 nights in Feb 2024
Response from Micheal on 5 Feb 2024
Thank you for your review. Unfortunately the county health department will not allow real dishes or silverware it all has to be plastic single serve in which was supplied in your unit with a letter explaining why. We hope to see you again the next time you return to Tybee Island.

8/10 Good

Alecia

Travelled with family
Liked: Cleanliness, room comfort
New Years fun
Had to go to office (several blocks away) for a blanket for pull out couch. Friendly staff. Great location, quick walk to beach and many restaurants and bars.
Stayed 3 nights in Dec 2023
Response from manager on 26 Jan 2024
thank you for your review, we apologies for the he inconvenience that you may have had through you stay . we hope to you again

10/10 Excellent

Sierra

Travelled with family
Liked: Cleanliness, room comfort
Check-in, for me, was confusing. I didn’t realize there was someone at the other hotel to speak to. That is the only issue I had and I blame myself for that. Comfortable bed, clean area, hot water, and was a great experience
Stayed 2 nights in Oct 2023
Response from manager on 1 Nov 2023
thank you for staying with us and for your feed back . We hope to see you again soon

6/10 Okay

Colleen

Stayed 1 night in Oct 2023
Response from manager on 25 Oct 2023
thank you for your stay

4/10 Poor

Denise

Not a welcoming space
We arrived after a long drive and we’re told that we had to check in at another property, which was a rather lengthy process. When we finally drove to our destination, we found a dank, dark room that could be compared to a basement. The bedroom T.V was broken. We changed our room to another property after realizing that nobody was at The Georgianne to address our concerns. Small pool, several properties back from the beach access.
Stayed 1 night in Oct 2023
Response from manager on 4 Oct 2023
thank you for your review

8/10 Good

Jeff

Stayed 2 nights in Oct 2023
Response from manager on 25 Oct 2023
thank you for your stay

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
This was our second stay here in 3 months and we find it very nice and close enough to walk to the beach, dining and shopping.
Stayed 2 nights in Sep 2023
Response from Manager on 2 Oct 2023
Thank you for the review

10/10 Excellent

Melissa

Travelled with family
Stayed 5 nights in Sep 2023
Response from Manager on 2 Oct 2023
Thank you for the review

8/10 Good

Kathlyn Joan

Stayed 1 night in Sep 2023
Response from Manager on 26 Sept 2023
Thank you for the review

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was super friendly. Property dated but very clean
Stayed 2 nights in Aug 2023
Response from manager on 23 Aug 2023
thank you for your feed back

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was nice and quiet and walking distance to the beach and shopping. Would stay there again.
Stayed 3 nights in Aug 2023
Response from manager on 21 Aug 2023
thank you for your feed back

8/10 Good

Pamela Carol

Small child in above unit stomping and running all hours of day and night
Stayed 3 nights in Aug 2023
Response from manager on 8 Aug 2023
we do apologies for any inconvenience through your stay . front desk is there 24/7 , if reported to the front desk we would have handled the issue at that time

6/10 Okay

Karie

Travelled with family
Liked: Cleanliness
It was nice but a bit dated. The a/c was amazing! Pool needs to be open later than 8! Well kept outside!
Stayed 2 nights in Jul 2023
Response from manager on 22 Jul 2023
thank you for your feed back

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a good time, overall the property was nice The rooms could use a little updated as far as the rugs etc
Stayed 3 nights in Jul 2023
Response from manager on 16 Jul 2023
thank you for your feed back

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 1 night in Jul 2023
Response from manager on 7 Jul 2023
thank you for your feed back

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, room comfort
Love this hotel
Not a single bad thing to say about this hotel. Absolutely love it! The pool is maintained every single day and housekeeping is super attentive. Love the check in/out process and always have great interactions there. This was our second trip to Tybee and while we would stay at this hotel again, we will likely not be back to Tybee again. It’s really not family friendly after dark or on rainy days. There’s very little to do entertainment wise if your kids are under 21. Also, we had so many terrible interactions at so many restaurants with truly inattentive staff. This is not a reflection on this hotel and I would 10/10 recommend this location, just not as impressed with Tybee. Our first trip was during the off season so we assumed the “deadness” was due to that—evidently not tho as this was prime summer time.
Stayed 7 nights in Jun 2023
Response from manager on 19 Jun 2023
thank you for you feed back

6/10 Okay

stephena

Stayed 2 nights in Jun 2023
Response from Manager on 5 Jul 2023
We wish that we knew what we could have done to improve your experience

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like that it was close to the beach
Stayed 1 night in Jun 2023
Response from Manager on 11 Jun 2023
Thank you for the review!

10/10 Excellent

BETTY L

Parking it is very hard to find parking around the island having parking and being close to the best things to do on island was great. Clean was everything it was advertised to be.
Stayed 3 nights in May 2023
Response from Manager on 1 Jun 2023
Thank you for the review!

8/10 Good

Heather

Liked: Cleanliness
Stayed 2 nights in May 2023
Response from manager on 23 May 2023
thank you for staying with us

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from manager on 20 May 2023
thank you for your stay

8/10 Good

David

Stayed 1 night in May 2023
Response from manager on 20 May 2023
thank you for your stay

6/10 Okay

Ryan

Disliked: Property conditions & facilities
Not beach front, quick walk. Outside of property is nice, inside is disappointing. Bathroom has extremely small shower with broken fixtures and mold on ceiling. Vanity is just a sink, no room for anything else. We would not stay here again for the price we paid! Staff was very courteous and efficient.
Stayed 2 nights in May 2023
Response from manager on 16 May 2023
thank you for your feed back

4/10 Poor

Michael

Stayed 4 nights in May 2023
Response from Manager on 14 May 2023
We are sorry to see that you didn't seem to enjoy your stay. We would love to have known what we could have done to improve your experience.

10/10 Excellent

Zeak

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful it’s just like a house
Response from manager on 29 Apr 2023
thank you for your review

10/10 Excellent

Erica

Stayed 2 nights in Apr 2023
Response from Micheal on 29 Apr 2023
Thank You Erica, Hope to see you again.

10/10 Excellent

Stephanie

Stayed 2 nights in Feb 2023
Response from manager on 21 Apr 2023
thank you for your stay

8/10 Good

Jennifer, Soddy daisy

Liked: Property conditions & facilities
The property looks much better in the photos but nothing was wrong with it per sey. The inside was older than the outside photos portrayed and wasn't cleaned well. There was a lot of dust, debris on the floors and old coffee in the coffee pot left behind by a not very thorough cleaning. The location was perfect, just a 2 block walk to the beach. I would stay here again but this company should update the inside to match the exterior.
Stayed 5 nights in Apr 2023
Response from manager on 18 Apr 2023
thank you for your feed back

8/10 Good

J A

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Great location; nice people there; kitchen was not stocked; bring your own platters and utensils as our kitchen was not stocked and glasses did not seem clean; no coffee cups; mismatched silverware; limited pans /cookie sheets so be prepared f you are expecting a functioning kitchen
Stayed 3 nights in Apr 2023
Response from Manager on 11 Apr 2023
We are very sorry to hear the kitchen was not properly supplied. Thank you for the feedback, and for bringing this issue to our attention.

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Linens and pillows were filthy. Had blood and mold on them.
Stayed 1 night in Apr 2023
Response from manager on 7 Apr 2023
thank you for your feed back we will be address the issues

8/10 Good

Lori

Liked: Room comfort
Disliked: Cleanliness
Comfortable lowcost beach stay.
Great location. Right on the beach. Average property. Comfortable. Staff very friendly.
Stayed 2 nights in Mar 2023
Response from Manager on 30 Mar 2023
Thank you for the review!

4/10 Poor

Lisha

Travelled with family
Disliked: Cleanliness
Don't stay here!
The beds, couches, and showers were clean. The fridge smelled like dead fish and was absolutely disgusting. I cleaned a shelf in the fridge to keep bottled water cold there is no way I would put anything else in the nasty fridge. The bathroom floors were filthy with hair and crud. Luckily we were really only there to sleep and shower. I would NEVER stay there again even if it was FREE!!!!!!
Stayed 3 nights in Jan 2023
Response from Manager on 2 Feb 2023
We are sorry to hear that you were unhappy with your stay.

6/10 Okay

DAVID

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
There’s better on Tybee.
Room needs repairs. Tile missing in bathroom. Other minor defects that make it low quality. Dirty walls, TV not working. Really needs a lot of work to bring it up to a nice place to stay. The bed was comfortable. Could have been cleaner for sure. Did not get the specific room I ordered on Hotels.com. Front desk rep blamed it on 3rd party (hotels.com). Wouldn’t come back unless I was desperate or the rate was dirt cheap.
Stayed 1 night in Jan 2023
Response from Manager on 18 Jan 2023
The room on your Hotels.com reservation--accessible via this review--is precisely the room that you stayed in during your visit.

10/10 Excellent

Kym

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was outstanding but most importantly, it was very clean and uniquely decorated. We will definitely stay there again and again. I highly recommend. Loved it and the Housekeeper Eric was OUTSTANDING!!
Response from manager on 17 Jan 2023
awesome! we enjoyed having you stay with s and hope to see you again. thank you for the review.

10/10 Excellent

Timmothy

Stayed 1 night in Jan 2023
Response from Manager on 6 Mar 2023
Thank you for the review!

8/10 Good

Stan

Stayed 1 night in Nov 2022
Response from Manager on 16 Nov 2022
Thank you for the review

2/10 Terrible

Lisa

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This hotel lost it's charm! Nothing but outdated, run down, in dire need of changes.
Stayed 1 night in Nov 2022
Response from manager on 7 Nov 2022
thank you for your review

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location for visiting Savannah, GA
Stayed 7 nights in Oct 2022
Response from Manager on 23 Oct 2022
Thank you for the review

6/10 Okay

Kathleen

Travelled with family
Disliked: Cleanliness
The place was just ok. Not very clean and very old. It was fine for the one night we stayed there but I wouldn’t want a long term stay and I wouldn’t go back.
Stayed 1 night in Oct 2022
Response from manager on 23 Oct 2022
thank you for your review

10/10 Excellent

Beverly

Stayed 2 nights in Oct 2022

4/10 Poor

Steven

Disliked: Cleanliness, room comfort
A few days at Tybee Island
Room was cramped, TV mediocre picture quality with no premium, non-ad programming, cleanliness of room OK, bathroom was cramped also, little to no counter space.
Stayed 2 nights in Oct 2022
Response from Manager on 20 Oct 2022
We are sorry that you were dissatisfied with your stay. Thank you for the feedback.

4/10 Poor

Karen

Stayed 5 nights in Oct 2022

6/10 Okay

David

Travelled with group
Liked: Cleanliness, room comfort
Didn’t get the room I booked
Stayed 2 nights in Oct 2022
Response from manager on 16 Oct 2022
you was placed in the room you booked through expedia . do apologies for any inconvenience this caused you

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, room comfort
Gorgeous place
The place is absolutely adorable. Seconds from the beach and a five minute walk to the pier. We were there for my daughter’s birthday. She said it was the best birthday ever!
Stayed 1 night in Oct 2022
Response from manager on 14 Oct 2022
Awesome!! thank you for your review and for staying with us , Hope to see you again

6/10 Okay

Selena

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Definitely liked the location. Cleaning didn’t take dirty sheets off fold out bed, so I had to change them. Found a gross shirt in the fold out bed.
Stayed 3 nights in Oct 2022
Response from manager on 8 Oct 2022
we do apologize for the inconvenience and for bring this to our attention. thank you for youreview