Turtle Beach

This place was so beautiful and the staff was excellent. I will definitely be back next year.

The property itself is beautiful and just to be fair I didn’t use any of the restaurants while I stayed. Check in was quick and easy. The outdoor pools and hot tubs were nice and clean. Also plenty of clean towels were available. What I thought was below standard for the price was the cleanliness and condition of the furniture and carpet within the rooms. The furniture had very visible wear and there were stains and tears on it. The carpet is older and shows significant wear. The bed was made every day but trash bins were not always cleaned, nor was the bathroom or kitchenette. The outside hall from the elevator to the room has got spiders and webs everywhere. It was like that everyday so clearly no one is walking the grounds paying attention to it. The bed was ok but the mattress also had significant wear and sagged on the side closest to kitchen and bathroom. The kitchenette was ok but the coffee maker only sort of worked if you propped the pot up with a knife under it. It would have been nice to have toaster. The staff themselves were very pleasant. They did tell me that they are getting ready to undergo major renovations. I would probably check to ensure those renovations were completed before I tried it again.