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Reviews of Original Sokos Hotel Wiklund

3 out of 5
Original Sokos Hotel Wiklund
Eerikinkatu 11, Turku

Reviews

8.8

Excellent

Rating 10 - Excellent. 176 out of 368 reviews" "
Rating 8 - Good. 153 out of 368 reviews" "
Rating 6 - Okay. 31 out of 368 reviews" "
Rating 4 - Poor. 8 out of 368 reviews" "
Rating 2 - Terrible. 0 out of 368 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Hanna

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from pedro on 25 Dec 2023
Hyvä Hanna,Kiitos antamastasi palautteesta. on hienoa huomata, että olet viihtynyt vieraanamme ja ollut tyytyväinen tarjoamiimme palveluihin.Toivon näkeväni sinut jatkossakin vieraanamme!Ystävällisin terveisin!Pedrovuoropäällikkö

8/10 Good

Brett

Travelled with partner
Liked: Amenities
Friendly staff and good service. Connected to mall including liquor store
Stayed 2 nights in Aug 2023
Response from pedro on 30 Aug 2023
Dear Brett,Thank You for your feedback. It is nice to note that our staff has succeeded with the service given. I am glad that you liked our location together with the mall.We are looking forward to welcoming you back again soon!Kind RegardsPedroService Manager

10/10 Excellent

William

Stayed 1 night in Aug 2023
Response from pedro on 15 Aug 2023
Dear William,Thank You for your feedback. It is so nice to note that you enjoyed your stay and were satisfied with our service.We are looking forward to welcoming you back again soon!Kind RegardsPedroService Manager

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable, helpful staff
Stayed 3 nights in Jul 2023
Response from pedro on 29 Jul 2023
Dear Lauren,Thank You for your feedback. It is nice to note that you liked your stay and were satisfied with our services,We are looking forward to welcoming you back again soon!Kind RegardsPedroService manager

10/10 Excellent

Ritva

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, great breakfast included, lots of parking
Stayed 1 night in Jul 2023
Response from Vastaanotto on 27 Jul 2023
Hei! Kiitos palautteesta ja mukava kuulla, että olette viihtyneet! Mukavaa loppu kesää ja tervetuloa uudelleen! :)

8/10 Good

Ademildes

Liked: Cleanliness, staff & service, property conditions & facilities
Muito bem localizado.
Stayed 1 night in Jul 2023
Response from pedro on 25 Jul 2023
Dear Ademildes,Thank You for your feedback. It is nice to note that you liked our central location in Turku and our services.We are looking forward to welcoming you back again soon!Kind RegardsPedroService Manager

10/10 Excellent

Mika

Stayed 2 nights in Jun 2023
Response from Pedro on 19 Jun 2023
Hyvä Mika,Kiitos antamastasi palautteesta. On hienoa huomata, että vierailusi on sujunut erittäin hyvin ja olet ollu tyytyväinen tarjoamiimme palveluihin.Toivon, että voimme jatkossakin nähdä sinut vieraanamme!Ystävällisin terveisin!PedroVuoropäällikkö

6/10 Okay

Derek

Stayed 1 night in Apr 2023
Response from pedro on 29 Apr 2023
Dear Derek,Thank You for your feedback. I am sorry that we did not succeed to satisfy you totally.I hope that we do much better next time.Kind regardspedroservice manager

8/10 Good

Petr

Stayed 1 night in Apr 2023
Response from Original Sokos Hotel Wiklund Reception on 15 Apr 2023
Hi Petr and thank you for your review! It is great to see that you had a nice stay with us!

8/10 Good

Gjest Trond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Sini on 5 Mar 2023
Hei,Kiitos, että yövyit vieraanamme Wiklundilla! Toivottavasti kaikki sujui hyvin, ja näemme pian uudelleen! Mukavaa kevättä!Sydämellisin terveisin,SiniVastaanottoOriginal Sokos Hotel Wiklund

6/10 Okay

Rodolfo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They need to put signs to show where to park, more spaces are needed. It is complex to get to the front desk. It is the first time in my life that I have to cross a supermarket and department store to get to reception.
Stayed 1 night in Nov 2022
Response from pedro on 25 Nov 2022
Dear Rodolfo,Thank You for your important feedback. I apologize for the inconvenience with orienteering in the location due to renovations.It is important for us to get feedback to improve our services.We hope that we can see once again in better circumstances.Kind RegardsPedroService ManagerKind Regards

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty comfy and neat, renovated hotel. Sauna was a bit disappointing since the heat was turned off too soon before closing time. Room had a pretty loud AC/vent that couldn’t be turned off.
Stayed 1 night in Jan 2022
Response from Original Sokos Hotel Wiklund on 4 Feb 2022
Dear guest! Thank you so much for your feedback! I am happy to hear that you enjoyed your stay! Thank you for telling us about the sauna, we have to definitely check it out. We hope to see you again soon, we warmly welcome you back! Kind regards, Mia Reception Original Sokos Hotel Wiklund

10/10 Excellent

Aaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bängeri paikka, tuun uusiks ah
Stayed 1 night in Dec 2021
Response from Original Sokos Hotel Wiklund on 31 Dec 2021
Heippa Aaro! Kiitos vierailustanne! Ihanaa, että viihdyitte meillä! Nähdään taas pian! Onnellista uutta vuotta! Sydämellisin terveisin, Mia Vastaanotto Original Sokos Hotel Wiklund

10/10 Excellent

Andrus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Original Sokos Hotel Wiklund on 20 Dec 2021
Dear Andrus! Thank you for your review regarding your stay at Original Sokos Hotel Wiklund! I am glad to hear that you enjoyed your stay with us! Merry Christmas! Kind regards, Mia Reception Original Sokos Hotel Wiklund

8/10 Good

Carl

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
A conveniently and centrally located hotel with all necessary facilities.
Stayed 1 night in Sep 2021
Response from Tarja on 2 Oct 2021
Hi, Thank you for your vist and feedback. We are happy to see you enjoyed your stay in Wiklund Turku. Best regards, Tarja

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Original Sokos Hotel Wiklund on 8 Sept 2021
Dear Jakub! Thank you for your stay at Original Sokos Hotel Wiklund! We hope everything went smoothly and you had a pleasant stay! We are happy to get some feedback on how we could have made your stay even better. Warm welcome back! Kind regards, Mia Reception Original Sokos Hotel Wiklund

10/10 Excellent

Jan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2021
Response from Helmi/Respa on 24 Aug 2021
Hei Jan! Kiitoksia palautteestasi. Ihana kuulla, että vierailunne sujuu hyvin luonamme. Lämpimästi tervetuloa uudelleen!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and comfy. The breakfast good and the staff was very friendly and accomodating.
Stayed 1 night in Jul 2021
Response from Emilia / OSH Wiklund reception on 29 Jul 2021
Dear Guest, thank you for visiting us and for leaving this review. We are happy to hear that everything went good. You are warmly welcome again!

8/10 Good

Petteri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple but efficient in Turku
Nice stay in central Turku. Decent value for money. Recently renovated room.
Stayed 1 night in Jul 2021
Response from Helmi/Reception on 20 Jul 2021
Hello Dear Petteri, We are very glad to hear that you had a lovely stay here with us at Wiklund. We´re looking forward to see you soon back in Turku. Wishing you a lovely summer!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room
Extremely smqll rooms and a bathroom with glass walls that you can cover only by a curtain from the outside
Stayed 1 night in Jul 2021
Response from Helmi/Reception on 20 Jul 2021
Hello Dear Guest! Thank you for your feedback, your opinion is very important to us. We hope to see you soon back at Wiklund. Wishing you a lovely summer!

10/10 Excellent

Loan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
The stay was great, it was our first time visiting since it opened. We were both very pleasantly surprised when we saw that there was a fridge which customers could fill themselves with whatever they find in the store downstairs. I think other hotels should have the same concept, since it makes the stay a lot more comfortable, knowing that there’s no need to pay too much for a small item.
Stayed 1 night in Feb 2021
Response from Helmi/Front desk on 19 Feb 2021
Hi Dear Loan, thank you for your nice feedback. We are super happy to hear that you had a great stay here with us. We hope to see you back soon! Best regards from Turku

10/10 Excellent

Varvara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Original Sokos Hotel Wiklund on 23 Nov 2020
Hei Varvara! Kiitos paljon palautteestasi ja vierailustasi! Kiva kuulla, että olet viihtynyt meillä! Mukavaa syksyn jatkoa ja toivottavasti nähdään taas pian! Sydämellisin terveisin, Mia Vastaanotto Original Sokos Hotel Wiklund

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Original Sokos Hotel Wiklund on 9 Sept 2020
Hei! Kiitos arviostasi ja vierailustasi meillä Original Sokos Hotel Wiklundilla. Ihanaa, että viihdyitte meillä! Toivottavasti nähdään taas pian, mukavaa syksyä! Sydämellisin terveisin, Mia Vastaanotto Original Sokos Hotel Wiklund

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Perfect for a short stay. Good clean rooms, friendly service and great breakfast.
Stayed 1 night in Aug 2020
Response from OSH Wiklund on 6 Sept 2020
Hi! Thank you for your review. We are pleased to hear you enjoyed your stay! Our staff would be happy to see you again, so please consider our hotel for your next visit to Turku. Kind regards, Sini Reception Original Sokos Hotel Wiklund

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Tarja on 1 Sept 2020
Hi, Thank you for your feedback. Nice to see yoy enjoyed your stay . Best regards, Tarja

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Original Sokos Hotel Wiklund on 24 Jul 2020
Hei! Kiitos vierailustasi Original Sokos Hotel Wiklundilla. Toivottavasti viihdyitte ja lämpimästi tervetuloa uudelleen! Mukavaa loppukesää! Sydämellisin terveisin, Mia Vastaanotto Original Sokos Hotel Wiklund

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jul 2020
Response from Original Sokos Hotel Wiklund on 22 Jul 2020
Hei! Kiitos arviostasi ja vierailustasi meillä Original Sokos Hotel Wikundilla. Kaikki palaute on meille ensiarvoisen tärkeää, jotta voisimme palvella asiakkaitamme mahdollisimman hyvin. Lämpimästi tervetuloa uudelleen ja oikein mukavaa kesän jatkoa! Sydämellisin terveisin, Mia Vastaanotto Original Sokos Hotel Wiklund

6/10 Okay

Oleg

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
View "under renovation", got sub-standard room
The good: - Resolution for multiple issues were found, although it took too long and impacted our overall experience. - Nice roof-top bar with fantastic view The bad: - Market square in from of the hotel under uenovation, for few years to come! - We booked family room and got a second-class (non-renovated) room, with old bathroom and noisy air conditioning. I.e. some rooms granted for the same price in this hotel are not renovated. - Negotiated long and tedious with the staff who did not provide a suitable replacement room, essential facilities were missing. Left a little disappointed overall.
Stayed 2 nights in Jun 2020
Response from Emilia on 10 Jul 2020
Dear Oleg, Thank you for your review. I'm sorry to hear that we didn't reach to complete your expectations. We are getting a underground parking for our town and it will hopefully be ready next year. Despite everything, you're warmly welcome again.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Jun 2020
Response from Original Sokos Hotel Wiklund on 16 Jun 2020
Hei! Kiitos arviostasi ja vierailustasi meillä Original Sokos Hotel Wiklundilla. Toivottavasti teillä meni vierailu sujuvasti! Oikein mukavaa kesää ja lämpimästi tervetuloa uudelleen! Sydämellisin terveisin, Mia Vastaanotto Original Sokos Hotel Wiklund

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2019
Response from Emilia on 31 Oct 2019
Thank you for staying with us.

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy!
We were in Turku while my husband underwent surgery at Neo. The staff were very helpful and considerate of my husband’s post surgery care.
Stayed 9 nights in May 2019
Response from Jasmin, reception on 25 May 2019
Dear Jeanne, Thank you for your feedback! We're pleased to hear you had a pleasant stay with us. We hope to see you and your husband again very soon!

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Jasmin, Reception on 3 Apr 2019
Dear Tim, Thank you for your amazing feedback. We hope to see you again with us soon! Kind regards

8/10 Good

Mikaela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Inka reception on 18 Jan 2024
Hej Mikaela!Tack så mycket för ditt feedback. Hjärtligen välkommen igen!

8/10 Good

Gjest Trond

Stayed 1 night in Jan 2024
Response from Reception/Martta on 10 Jan 2024
Hi! Thank you for your review, we are happy to hear that you enjoyed your stay with us. Hopefully we can welcome you to our guest again!

8/10 Good

Jari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from pedro on 10 Jan 2024
Hyvä Jari,Kiitos antamastasi palautteesta. On hienoa huomata, että vierailusi on sujunut hyvin ja olet ollut tyytyväinen tarjoamiimme palveluihin.Toivon, että voimme jatkossakin nähdä sinut vieraanamme!Ystävällisin terveisin!pedrovuoropäällikkö

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suosittelen
Aamiainen oli loistava ja tilat olivat siistit. Hotellin sijainti on tosi hyvä.
Stayed 1 night in Jan 2024
Response from pedro on 10 Jan 2024
Hyvä Asiakas,Kiitos antamastasi palautteesta. On hienoa huomata, että olet ollut tyytyväinen aamiaiseen, sekä tilojen siisteyteen. Hienoa, että keskeinen sijaintimme on ollut mieluisa.Toivon, että voimme jatkossakin nähdä sinut vieraanamme!Ystävällisin terveisin!Pedrovuoropäällikkö

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Vastaanotto/Martta on 6 Jan 2024
Hei Charlotte! Kiitos vierailusta ja tervetuloa uudelleen! :)

8/10 Good

Benjamin

Stayed 1 night in Dec 2023
Response from Vastaanotto/Martta on 31 Dec 2023
Hei Benjamin! Kiitos vierailusta ja mukava kuulla, että olette viihtyneet. Hyvää uutta vuotta ja tervetuloa uudelleen! :)

10/10 Excellent

tuija

Stayed 1 night in Dec 2023
Response from Vastaanotto/Martta on 27 Dec 2023
Hei Tuija, Mukava kuulla, että olette viihtyneet meillä! Hyvää uutta vuotta ja tervetuloa uudelleen! :)

10/10 Excellent

Martti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Vastaanotto/Martta on 27 Dec 2023
Hei Martti, kiitos käynnistä ja tervetuloa uudelleen! :)

10/10 Excellent

Jonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from pedro on 25 Dec 2023
Hyvä Jonne,Kiitos antamastasi palautteesta. On hienoa huomata, että vierailusi on sujunut erinomaisesti ja olet ollut tyytyväinen tarjoamiimme palveluihin.Toivon, että näemme sinut pian uudestaan vieraanamme!Ystävällisin terveisin!PedroVuoropäällikkö

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from pedro on 28 Oct 2023
Hyvä Charlotte,Kiitos antamastasi palautteesta. On hienoa huomata, että olet viihtynyt vieraanamme ja ollut tyytyväinen tarjoamiimme palveluihin.Toivon, että voimme jatkossakin nähdä sinut vieraanamme!Ystävällisin terveisin!Pedrovuoropäällikkö

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2023
Response from pedro on 24 Oct 2023
Hyvä Asiakas,Kiitos antamastasi palauutteesta. Olen pahoillani siitä, että emme ole onnistuneet tällä kertaa niin hyvin kuin pitäsi.Toivon, että voimme jatkossakin nähdä sinut vieraanamme!Ystävällisin terveisin!Pedrovuoropäällikkö

8/10 Good

Kristian

Stayed 1 night in Sep 2023
Response from pedro on 2 Oct 2023
Hyvä Kristian,Kiitos antamastasi palautteesta. On mukava huomata, että olet viihtynyt vieraanamme ja ollut tyytyväinen tarjoamiimme palveluihin.Toivon, että voimme jatkossakin nähdä sinut vieraanamme!Ystävällisin terveisin!Pedrovuoropäällikkö

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Aamiaisessa parannettavaa. Parkkihallista sokkeloinen huonosti opastettu reitti kaupan läpi hotelliin. Parkkihalli voisi olla selkeämmin merkattu.
Stayed 2 nights in Sep 2023
Response from pedro on 29 Sept 2023
Hyvä Asiakas,Kiitos antamastasi palautteesta. Olen pahoillani, että aamupalan tarjonta ei vastannut odotuksiasi. Pahoittelen myös sokkeloista käyntiä parkista hotelliin. Meille on tärkeätä saada palautetta, jotta voimme onnistua jatkossa paremmin.Ystävällisin & syksyisin terveisin!PedroVuoropäällikkö

10/10 Excellent

Tero

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Vastaanotto on 28 Sept 2023
Hei Tero!Kiitos palautteesta ja tervetuloa uudelleen! :)

10/10 Excellent

Outi

Stayed 1 night in Sep 2023
Response from pedro on 25 Sept 2023
Hyvä Outi,Kiitos antamastasi palautteesta. On hienoa huomata, että vierailusi on sujunut erittäin hyvin ja olet ollut tyytyväinen tarjoamiimme palveluihin.Toivon näkeväni sinut jatkossakin vieraanamme!Ystävällisin terveisin!Pedrovuoropäällikkö

10/10 Excellent

Pekka

Stayed 2 nights in Sep 2023
Response from pedro on 22 Sept 2023
Hyvä Pekka,Kiitos antamastasi palautteesta. On hienoa huomata, että olet viihtynyt vieraanamme ja ollut tyytyväinen tarjoamiimme palveluihin.Toivon, että voimme jatkossakin nähdä sinut vieraanamme!Ystävällisin terveisin!pedrovuoropäällikkö

10/10 Excellent

Sirpa

Stayed 1 night in Sep 2023
Response from pedro on 16 Sept 2023
Hyvä Sirpa,Kiitos antamastasi palautteesta. On hienoa huomata, että vierailusi on sujunut erittäin hyvin ja olet ollut tyytyväinen tarjoamiimme palveluihin.Toivon, että voimme jatkossakin nähdä sinut vieraanamme!Ystävällisin terveisin!PedroVuoropäällikkö

8/10 Good

Juha-Pekka

Stayed 1 night in Sep 2023
Response from Pedro on 11 Sept 2023
Hyvä Juha-Pekka,kiitos antamastasi palautteesta. On mukava huomata, että olet viihtynyt vieraanamme ja ollut tyytyväinen tarjoamiimme palveluihin.Toivon, että voimme jatkossakin nähdä sinut vieraanamme!Ystävällisin terveisin!PedroVuoropäällikkö