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Reviews of Tudela Bardenas

3 out of 5
Tudela Bardenas
Avenida de Zaragoza, 60, Tudela, Navarra

Reviews

8.4

Very good

Rating 10 - Excellent. 62 out of 178 reviews" "
Rating 8 - Good. 91 out of 178 reviews" "
Rating 6 - Okay. 16 out of 178 reviews" "
Rating 4 - Poor. 6 out of 178 reviews" "
Rating 2 - Terrible. 3 out of 178 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is within walking distance to the town. Has a lovely terrace for breakfast weather permitting. Good choice of various breakfast items. Staff very friendly and helpful.
Stayed 1 night in Oct 2023
Response from JIM on 9 Oct 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Juan Ignacio Martín, General Manager

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service
Loved Tudela - the whole city was beautiful xx Sadly bad communication with the hotel didn’t allow us en site parking but fortunately we found local parking.
Stayed 1 night in Jul 2023
Response from JIM on 10 Jul 2023
Thank you very much for your top rating. We are pleased to hear that you loved our city and the hotel. We look forward to welcoming you again. Juan Ignacio Martin, General Manager

8/10 Good

Keith

Liked: Cleanliness, staff & service, room comfort
Reception area ,bedrooms and bathrooms clean although bedrooms a little plain The corridors need a bit of brightening up
Stayed 1 night in Jun 2023
Response from JIM on 4 Jul 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Juan Ignacio Martín, General Manager

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a good position for the town. Garage opposite which is a bonus, cost 12 euros a night. Excellent breakfast and lovely terrace you can have breakfast on. Very friendly staff. Rooms a bit tired but adequate. Kettle would have been good.
Stayed 1 night in May 2023
Response from JIM on 19 May 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Juan Ignacio Martín, General Manager

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable. Staff were pleasant and the location was good. The parking was 12 euros but across the road so not convenient but it was in a garage.
Stayed 1 night in Mar 2023
Response from JIM on 9 Mar 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Juan Ignacio Martín, General Manager

8/10 Good

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly decent budget hotel. New bathrooms but bedrooms a little tired. Walk into town was not far and free parking at the bullring was a bonus. Reasonably priced and decent to use as a place to sleep at night if you’re out all day and evening - but nothing to tempt you to hang around the hotel.
Stayed 4 nights in Aug 2022
Response from JIM on 20 Sept 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Juan Ignacio Martín, General Manager

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from JIM on 20 Sept 2022
Estimado Huésped, Les agradecemos su magnífica valoración acerca de la estancia en el hotel! Nos agrada que se sintiera cómodo y los servicios fueran de su agrado. Nuestro fin es seguir mejorando nuestras instalaciones y aquellos aspectos que hacen la estancia más agradable y confortable para nuestros clientes. Esperamos verle pronto de nuevo.Atentamente, Juan Ignacio Martín, director

8/10 Good

Manuel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Practico y Cómodo para dormir un par de Noches
El hotel esta bien ubicado a unos 10 minutos del centro histórico. Esta muy cómodo, habitaciones amplias, camada cómoda, pero necesita una renovación es muy 1990. Lo tienen limpio y bien cuidado pero se necesita por ejemplo en las habitaciones una renovación.
Stayed 2 nights in Jun 2022
Response from JIM on 23 Jun 2022
Estimado huésped, Le agradecemos su valoración y comentarios acerca de la estancia en el hotel. Nos agrada conocer que disfrutó de nuestros servicios. Seguimos mejorando nuestras instalaciones para que nuestros clientes disfruten de la comodidad y confortabilidad durante la estancia. Le esperamos pronto en su próxima visita a Tudela. Atentamente Juan Ignacio Martín, Director

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
Fine
Stayed 1 night in Oct 2021
Response from JIM on 26 Oct 2021
ear guest, Thank you for your assessment about your stay at the hotel! We are pleased to know that it was satisfactory and it helps us to improve details that make the stay more comfortable! We hope to see you soon on a next visit to Tudela. Regards, Juan Ignacio Martín, General Manager

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
After cleaning my room one day, I came back to find the door open. Also, the room was so hot, the thermostat in the room did not work. Blood stain on the sheets upon my arrival.
Stayed 5 nights in Feb 2020
Response from JIM on 21 Apr 2020
Dear Customer, We appreciate your assessment and comments on your stay. We regret those details that have been uncomfortable for your stay and we take note of it. Our goal is to offer you the best service for an excellent stay. Sincerely, Juan Ignacio Martín, general manager

8/10 Good

Guillermo

Business traveller
Liked: Cleanliness, staff & service
Perfect business stay!
Great location close to restaurants and city center. Everything within walking distance. Clean and comfortable room... breakfast was good with lots of options.
Stayed 2 nights in Nov 2019
Response from JIM on 23 Jan 2020
Dear Customer, Thank you for the assessment and especially for knowing that the services we offer to our customers have been to your liking. We will continue to strive to meet all the expectations you request. Sincerely Juan Ignacio Martin, director

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy Access
Great location! Easy access to city center and restaurants near by. Clean and comfortable stay! Highly recommended for tourists and business travelers.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Sheila, montmartre paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and food
Stayed 2 nights in Jul 2019

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable stay.
We were accidentally given a twin room instead of the booked double, however the staff were very helpful and changed us to a double. Carparking secure. A tight squeeze not for a big car. Wi-Fi good.
Stayed 1 night in Oct 2018
Response from Estefania (Reception dpt.) on 1 Jan 2019
We thank you so much for taking time in writing your view about the staying with us. We take note of the things that must have improved and we feel very happy to hear we are helpful; your comments encourage us to go on working and do our best. Regards, Estefania

2/10 Terrible

chris, Beverley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No room
Can't review this hotel as when we arrived we were told they didn't have a room for us but they had booked us into another hotel in the town. We were not very happy to say the least as we had booked and paid for a room four months in advance. We were not offered any reason for the lack of a room accept to say that a room wasn't available . Was this Expedia's fault or the hotel? If we had been told even a few days before we could have made alterations to our plans.
Stayed 1 night in Jun 2018

10/10 Excellent

alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a most enjoyable stay. I shall recommend this hotel to everyone I know. Tudela is a fantastic town. Thank you for a great stay. I hope we will return.
Stayed 1 night in Jul 2017

8/10 Good

Pedro, Newmarket UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Close to town centre and train station. Nice and quiet. Value for money.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Over night stop. The secure parking was a great benifit Wasn't impressed with restaurant, bit expensive and not to our liking, but the wine was very good and the friendly staff.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
June 2014
Staff were excellent. The sun terrace was shut in the evening. Only place to have a drink was in a musty smelling basement bar which was very unpleasant. Rooms very good.

10/10 Excellent

John, Kelso, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
modern hotel in central location with secure garag
We arrived late afternoon and easily found the hotel. Secure garage parking was important to us because of all the luggage we were carrying. We had a pleasant drink in the bar adjoining the Reception and then rested in a very comfortable room before getting ready for the evening meal. We had not expected to discover such a high quality "menu del dis" which was truly memorable and mode all the more enjoyable by the friendly and helpful waitress.After a good nights sleep, we enjoyed a comprehensive selection of breakfast choices and again, the same waitress was there to make sure we had everything we needed. We will stay again on our return journey.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bull run
10 min walk from the old town but position 'A' is on the hotel balcony for the bull run.

10/10 Excellent

P. Snare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definately recommend this hotel ,Satff were very helpful and courteous

10/10 Excellent

Myriam

Travelled with partner
.
Stayed 2 nights in May 2024

4/10 Poor

Irune

Travelled with pets, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Estuvimos dos noches alojados en el hotel. El hotel estaba limpio y el desayuno estaba bien, las camas eran cómodas y había disponibles varias almohadas. La pega es que no funcionaba la alcachofa de la ducha, perdía agua por el cable y salía un chorro muy pequeño y sin fuerza. Tampoco funcionaba la nevera, por lo que no pudimos guardar nada de lo que llevamos para el camino y las excursiones. Avisamos en recepción y nos comentaron que le echarían un vistazo y en caso de que no se arreglaría nos ofrecían cambio de habitación. Si llegamos a saber que ni lo mirarían nos habríamos cambiado la primera noche. Tuvimos la esperanza de que lo miraran y así no tener que cambiarnos, pero ni lo hicieron. Por ese motivo le pongo nota baja en las instalaciones y estado del alojamiento.
Stayed 2 nights in Mar 2024
Response from JIM on 13 Mar 2024
Estimado cliente,Nos alegra conocer que encontraron el hotel como deseaban y que disfrutaron del desayuno y confortabilidad de nuestras camas. Lamentamos profundamente los problemas puntuales y molestias que pudieran ocasionar, en algunos apliques de la habitación durante su estancia.Realizamos diariamente revisión de las instalaciones para ofrecer al cliente una estancia acogedora y segura, así como protocolos de mantenimiento de las mismas.Sus comentarios, nos ayudan a identificar áreas de mejora y a trabajar en ellas para ofrecer una experiencia de calidad a nuestros huéspedes. Esperamos tener la oportunidad de recibirle nuevamente en el futuro y disfrutar plenamente de la estancia.Juan Ignacio Martín, General Manager

10/10 Excellent

Patricio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Feb 2024
Response from JIM on 7 Feb 2024
Estimado Huésped,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos verle pronto de vuelta.Juan Ignacio Martín, director

10/10 Excellent

Alizon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from JIM on 7 Feb 2024
Madame,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Juan Ignacio Martín, General Manager

10/10 Excellent

nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from JIM on 30 Jan 2024
Estimado Huésped,Muchas Gracias por su valoración positiva acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Juan Ignacio Martín, General Manager

8/10 Good

Sarai

Stayed 2 nights in Dec 2023
Response from JIM on 28 Dec 2023
Estimado Huésped,Gracias por su valoración positiva acerca de nuestro hotel! Nos ayuda a seguir mejorando aquellos aspectos que hacen la estancia más agradable y confortable para nuestros clientes.Esperemos verle pronto de nuevo.Juan Ignacio Martín, General Manager

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from JIM on 14 Dec 2023
Estimado huésped, Gracias por su máxima valoración. Nos agrada que su estancia fue acogedora y disfrutara de la misma. Esperamos verle pronto de nuevo.Juan Ignacio Martín, General Manager

10/10 Excellent

jean-pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from JIM on 14 Dec 2023
MonsieNous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Juan Ignacio Martín, General Manager

10/10 Excellent

Fernando

Stayed 1 night in Nov 2023
Response from JIM on 27 Nov 2023
Estimado huésped, le agradecemos su magnífica valoración de nuestro establecimiento durante su estancia. Es un orgullo conocer que alcanzamos sus expectativas. Estaremos encantados de recibirle de nuevo en su próxima visita a la zona.Juan Ignacio Martín, director

8/10 Good

PATRICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien placé, accueil parfait, rien à redire
Stayed 1 night in Oct 2023
Response from JIM on 27 Nov 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Juan Ignacio Martín, General Manager

8/10 Good

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy servicial y agradable. No es fácil aparcar en los alrededores. El desayuno es 9€ por persona y el último día fui con mi bebe de un año y me cobraron 10,50€, me pareció curioso que cobren 1,5€ por un bebe. Sitio recomendable.
Stayed 2 nights in Oct 2023
Response from JIM on 19 Oct 2023
Estimado huésped, le agradecemos su valoración de la estancia en nuestro hotel.Nos agrada que disfrutara de una estanca confortable. Tomamos nota de sus apreciaciones para mejorar los servicios e instalaciones para una mayos comodidad de nuestros clientes.Esperamos recibirles pronto de nuevo, Juan Ignacio Martín, director

2/10 Terrible

Salvador, ATOTONILCO EL ALTO

Disliked: Cleanliness, staff & service, property conditions & facilities
Llegando al hotel, Se nos asigno una habitación de la cual no funcionaba el aire acondicionado, se nos hizo el cambio a otro hotel de inferior categoría, localidad distinta a donde me interesaba la estadia, distante del lugar de interes por el cual me decidi a reservar con expedia.con, simplemente pesimo servicio de atención de esta reservación. Y totoalmente insatisfecion.
Response from JIM on 9 Oct 2023
Estimado huésped, le agradecemos su tiempo en valorar la estancia con nosotros. Lamentamos que el detalle técnico, cambiara su percepción de la estancia en el hotel.. Nuestro equipo siempre dispuesto a solucionar cualquier incidencia para que el cliente pueda disfrutar de su reserva. me pongo a su disposición para gestionar cualquier reserva que desee realizar en el futuro.Juan Ignacio Martín, director

8/10 Good

Rafael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from JIM on 9 Oct 2023
Estimado Huésped,Gracias por su valoración positiva acerca de nuestro hotel! Nos ayuda a seguir mejorando aquellos aspectos que hacen la estancia más agradable y confortable para nuestros clientes.Esperamos verle pronto de nuevo.Juan Ignacio Martín, director

10/10 Excellent

Caroline

Stayed 2 nights in Aug 2023
Response from JIM on 14 Aug 2023
Madame,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Juan Ignacio Martín, General Manager

8/10 Good

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon accueil (en français), bien pour une étape
Stayed 2 nights in Aug 2023
Response from JIM on 14 Aug 2023
Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Juan Ignacio Martín, General Manager

8/10 Good

Javier

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Todo perfecto, limpieza, desayuno bueno
Stayed 2 nights in Jun 2023
Response from JIM on 4 Jul 2023
Estimado Huésped,Gracias por su valoración acerca de nuestro hotel! Nos alegra conocer que fue de su agrado y disfrutó de los servicios y atención de nuestro personal. Seguimos trabajando en nuestra mejora de servicios e instalaciones para una estancia más agradable y confortable de nuestros clientes.Esperamos verle pronto de nuevo.Juan Ignacio Martín, director

10/10 Excellent

Nicole

Stayed 1 night in Jun 2023
Response from JIM on 4 Jul 2023
Madame,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Juan Ignacio Martín, General Manager

8/10 Good

Joelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenable
Une seule nuit passée, hôtel convenable, propre et calme. Possibilité de se garer à l’extérieur gratuitement. Orage et pluie ne nous ont pas permis d’apprécier Tudela dans de bonnes conditions
Stayed 1 night in Jun 2023
Response from JIM on 4 Jul 2023
Madame,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.

8/10 Good

jose

Stayed 1 night in Jun 2023
Response from JIM on 7 Jun 2023
Estimado huésped,Gracias por su valoración de la estancia. Nos ayudan a seguir mejorando los servicios e instalaciones para el cliente.Esperamos verle pronto de nuevo.Juan Ignacio Martín, director

8/10 Good

Françoise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable à proximité des Bardenas
Hôtel bien placé non loin du départ de ballades dans les Bardenas. A proximité du centre de Tudela également. Possibilité de parking mais parking pas trop pratique pour les grandes voitures.
Stayed 2 nights in May 2023
Response from JIM on 5 Jun 2023
MadameNous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Juan Ignacio Martín, General Manager

10/10 Excellent

Andoni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from JIM on 19 May 2023
Estimado Huésped, Les agradecemos su magnífica valoración acerca de la estancia en el hotel! Nos agrada conocer que se sintieran cómodos y los servicios fueran de su agrado. Estaremos encantados de recibirles de nuevo en su próxima visita a la zona.Atentamente, Juan Ignacio Martín, director

8/10 Good

Arlette

Stayed 2 nights in Apr 2023
Response from JIM on 10 May 2023
Madame, nous vous remercions pour votre évaluation et vos commentaires sur votre séjour à l'hôtel. Il est vraiment réconfortant de savoir que les services ont été à votre goût et que l'attention reçue était proche et professionnelle. Nous espérons vous accueillir à nouveau lors de votre prochaine visite à Tudela.

10/10 Excellent

Victoria Eugenia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación y el desayuno buffet
Stayed 2 nights in Apr 2023
Response from JIM on 18 Apr 2023
Estimado huésped, gracias por su máxima valoración de su estancia. Es muy satisfactorio conocer que disfrutó de la atención y servicios del hotel.Nos encantará recibirle de nuevo en su próxima visita a la zona.Juan Ignacio Martín, director

6/10 Okay

Belen

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2023
Response from JIM on 10 May 2023
Estimado Huésped,Gracias por su valoración acerca de nuestro hotel! Nos alegra conocer que fue de su agrado y seguiremos trabajando en nuestra mejora de servicios e instalaciones para una estancia más agradable y confortable de nuestros clientes.Esperamos verle pronto de nuevo.Atentamente,Juan Ignacio Martín, director

10/10 Excellent

Daniel

Stayed 1 night in Apr 2023
Response from JIM on 10 May 2023
Estimado Huésped,Gracias por su máxima valoración acerca de nuestro hotel! Nos alegra conocer que fue todo de su agradoEsperamos verle pronto de nuevo.Atentamente,Juan Ignacio Martín, director

10/10 Excellent

Olivier

Stayed 2 nights in Feb 2023
Response from JIM on 23 Feb 2023
Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Juan Ignacio Martín, General Manager