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Reviews of Hampton Inn & Suites Tucson East/Williams Center

2.5 out of 5
Hampton Inn & Suites Tucson East/Williams Center
251 S Wilmot Rd, Tucson, AZ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 615 out of 1000 reviews" "
Rating 8 - Good. 292 out of 1000 reviews" "
Rating 6 - Okay. 47 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about the hotel
Stayed 2 nights in Apr 2024
Response from The Team at Hampton Inn Tucson East/Williams Cent. on 3 May 2024
Hi Maria,Thanks so much for taking the time to provide us with feedback about your stay. We are so happy to know you had a wonderful time with us. See you again soon!

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Team at Hampton Inn Tucson East/Williams Cent. on 18 Apr 2024
Hi Jose,Thank you so much for taking the time to provide such a wonderful review. We are happy to hear you enjoyed your time with us. We hope to see you again soon.

10/10 Excellent

doug

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at Hampton Inn and Suites while visiting family in Tucson, AZ. It's proximity to family, dining, and shopping was especially covenient. The only drawback to our visit was that our two room reservation was not as close to each other as we had hoped. Originally on two different floors, we were fortunately placed on the same floor with several rooms between us.
Stayed 4 nights in Apr 2024
Response from The Team at Hampton Inn Tucson East/Williams Cent. on 18 Apr 2024
Hi Doug,Thank you so much! It makes our day to know you enjoyed you're stay and know it's tough to always find time to provide reviews. Thanking you!

8/10 Good

Aprilly Ann

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
👍
Stayed 2 nights in Apr 2024
Response from The Team at Hampton Inn Tucson East/Williams Cent. on 9 Apr 2024
Hi Aprilly Ann,We're happy to know you had a great stay with us :) thanks so much for taking the time to provide us with feedback

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and easy check-in. I love the lotion, shampoo and hand soap were provided. Friendly staff. Quiet.
Stayed 1 night in Apr 2024
Response from Lejla on 8 Apr 2024
Tyler thank you very much for your response..

10/10 Excellent

Debra

Travelled with partner
Liked: Amenities
Beds really comfortable! Pillows great
Stayed 1 night in Apr 2024
Response from Lejla on 8 Apr 2024
Thank you very much Debra.

8/10 Good

Gail

Stayed 1 night in Mar 2024
Response from The Team at Hampton Inn Tucson East/Williams Cent. on 3 May 2024
Hi Gail,Thanks so much for taking the time to let us know about your stay. We hope to see you next time you are travelling.

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Lejla on 8 Apr 2024
Thank you very much for your response, Tiffany.

10/10 Excellent

Mike

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from The Team at Hampton Inn Tucson East/Williams Cent. on 9 Apr 2024
Hi Mike,Thanks for letting us know you enjoyed your stay with us! We really appreciate the feedback

8/10 Good

Lynn

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Lejla on 29 Feb 2024
Lynn,thankl you for yor review. We are looking forward hosting you again.

10/10 Excellent

randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lejla on 28 Feb 2024
Thank you, Randy. Looking forward hosting you again.

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people, reliable breakfast, easy to come and go.
Stayed 5 nights in Feb 2024
Response from Lejla on 28 Feb 2024
Thank you, Diana. Looking forward hosting you again.

10/10 Excellent

Kenneth

It was great
Stayed 1 night in Feb 2024
Response from Lejla on 28 Feb 2024
Thank you, Kenneth. We are looking forward hosting you again.

10/10 Excellent

Niccole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hampton is usually our family choice. The rooms are always clean , comfortable and spacious . The staff are always kind and courteous . And the free breakfast is a bonus. Our whole family usually enjoys our stay. Will definitely stay again!!! I recommend this hotel … It checks all the boxes
Stayed 2 nights in Feb 2024
Response from Lejla on 28 Feb 2024
Thank you, Niccole. Looking forward hosting you again.

10/10 Excellent

Linda

Stayed 2 nights in Feb 2024
Response from Lejla on 8 Apr 2024
Linda, thank you very much for your response.

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms and great bedding
Stayed 1 night in Feb 2024
Response from Lejla on 28 Feb 2024
Thank you, Chris. Looking forward hosting you again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lejla on 28 Feb 2024
Thank you for a great score. looking forward hosting you again.

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Front Desk on 28 Jan 2024
Hi Catherine,We are sorry we did not meet your expectations. We hope you will stay again and let us know how we can make it better for you. Thank you for your review.

8/10 Good

Tavis

Stayed 3 nights in Jan 2024
Response from Lejla on 8 Apr 2024
Thank you very much for your response Tavis.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter Getaway
Very nice room with comfortable beds. Full breakfast with a lot of options.
Stayed 1 night in Jan 2024
Response from Front Desk on 28 Jan 2024
Hello,Thank you for your kind words and wonderful feedback. We appreciate your business and hope to see you again.

10/10 Excellent

Jesenia, Stockton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms , breakfast was great self serving lots of options , clean eating area ,quiet.
Stayed 1 night in Jan 2024
Response from Front Desk on 28 Jan 2024
Hi Jesenia,We appreciate your kind words. We are so happy to hear you had a wonderful experience with us. We appreciate your business and hope to see you again soon.

10/10 Excellent

Deborah, Omaha

Travelled with partner
Friendly staff, good breakfast
Stayed 3 nights in Jan 2024
Response from Front Desk on 28 Jan 2024
Hi Deborah,We are happy you enjoyed your stay with us and had a wonderful breakfast. We appreciate your feedback and your business. We hope to see you again soon.

10/10 Excellent

Alejandro c.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and wonderful people
Stayed 2 nights in Jan 2024
Response from Front Desk on 28 Jan 2024
Hello Alejandro,We appreciate your wonderful feedback and positive review. We hope to see you again soon.

10/10 Excellent

Mary Helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Desk on 28 Jan 2024
Hello Mary Helen,Thank you for your wonderful review. We appreciate your business and hope we see you again soon.

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good stay. Staff was very good. The room was clean and a nice spacious bathroom. Breakfast was also pretty good. Not a fancy place, but clean with good staff. Would recommend.
Stayed 2 nights in Jan 2024
Response from Front Desk on 16 Jan 2024
Hi Karen,Thank you for your positive review and staying with us. We appreciate your feedback and hope to see you again.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk on 16 Jan 2024
Hi Gary,Thank you for your wonderful review and staying with us. We hope to see you again soon.

10/10 Excellent

Shianne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its cozy and the people there are friendly
Stayed 1 night in Jan 2024
Response from Front Desk on 16 Jan 2024
Hi Shianne,Thank you so much for your kind words and wonderful feedback. We hope to see you again.

10/10 Excellent

Margaret

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel frequently and found the staff at this location to be exceptionally helpful and friendly. The rooms were comfortable and very clean.
Stayed 2 nights in Jan 2024
Response from Front Desk on 16 Jan 2024
Hi Margaret,Thank you for your wonderful words and lovely review. We appreciate your business and hope we see you again.

8/10 Good

Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient Location
Stayed 1 night in Dec 2023
Response from Front Desk on 28 Jan 2024
Hi Marina,Thank you for your review. We appreciate your business and hope you will come back again. Please let us know how we can make your stay even better.

2/10 Terrible

Michael

Stayed 1 night in Jan 2024
Response from Lejla on 10 Jan 2024
Michael, we are very sorry that we did not meet your expectations. Please let us know if we can do anything to get second chance..

10/10 Excellent

Nora

Stayed 1 night in Jan 2024
Response from Front Desk on 28 Jan 2024
Hello Nora,Thank you for your positive review. We appreciate your feedback and business. We hope to see you again.

10/10 Excellent

Shay

Stayed 1 night in Dec 2023
Response from Front Desk on 28 Jan 2024
Hello Shay,Thank you for your positive review. We appreciate your business and hope to see you again.

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We especially liked that the pool was heated during the winter so we could swim in December!
Stayed 6 nights in Dec 2023
Response from Lejla on 8 Jan 2024
Thank you very much for your review. We are looking forward hosting you again.

6/10 Okay

Jeanmarie

Stayed 3 nights in Dec 2023
Response from Lejla on 4 Jan 2024
Thank you for your review. We are very sorry that we did not meet your expectations. We hope to get second chance to make your stay right.

10/10 Excellent

Robert

Stayed 1 night in Dec 2023
Response from Lejla on 4 Jan 2024
Thank you.

10/10 Excellent

Clair

Stayed 1 night in Dec 2023
Response from Lejla on 4 Jan 2024
Thank you.

8/10 Good

Pamela

Travelled with partner
Liked: Amenities
Clean and comfortable. Close to the national park.
Stayed 1 night in Dec 2023
Response from Lejla on 8 Jan 2024
Thank you for your kind review. We are looking forward hosting you again.

8/10 Good

MIN

Stayed 1 night in Dec 2023
Response from Front Desk on 10 Jan 2024
Thank you for your positive review. We hope to see you again.

10/10 Excellent

Gannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 10 Jan 2024
Thank you for the positive review. We look forward to seeing you again!

10/10 Excellent

Sandy, TUCSON

Stayed 1 night in Dec 2023
Response from Front Desk on 10 Jan 2024
Thank you for the wonderful review. We hope to see you again!

10/10 Excellent

Angela

Liked: Property conditions & facilities, room comfort
Stayed 14 nights in Dec 2023
Response from Front Desk on 10 Jan 2024
Thank you so much for the wonderful review. We hope to see you again.

10/10 Excellent

Dawn, Orlando

Stayed 1 night in Dec 2023
Response from Front Desk on 10 Jan 2024
Thank you so much for your positive review. We hope we will see you again.

10/10 Excellent

Leonel

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Front Desk on 10 Jan 2024
Thank you for your exceptional review. We hope to see you again and appreciate your business.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and tasty breakfast! Rooms are clean and quiet. Enjoyed our stay, and will stay again!!
Stayed 5 nights in Nov 2023
Response from Front Desk on 10 Jan 2024
Hi Laura,Thank you for your glowing review. We appreciate your business and we look forward to seeing you again.

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to relatives visited. Convenient access. Nice staff. Satisfying breakfasts.
Stayed 5 nights in Nov 2023
Response from Front Desk on 10 Jan 2024
Hi Joseph,Thank you for your positive feedback. We appreciate your business and hope to see you again.

4/10 Poor

Cliffotd

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Front Desk on 10 Jan 2024
We are sorry your stay did not meet your expectations. We hope you will stay with us again and let us know how we may serve you better. Thank you.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great furnishings and very clean room. Breakfast was busy but great food!
Stayed 1 night in Nov 2023
Response from Julia -- Digital Marketing Manager on 20 Nov 2023
Robert, thank you for staying with us. It would be our pleasure to host you again.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property in a nice location. No dislikes at all. Definitely would stay here again.
Stayed 3 nights in Nov 2023
Response from Julia -- Digital Marketing Manager on 20 Nov 2023
Tom, we appreciate your feedback. Our team looks forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always our first choice to stay when in Tucson
Great breakfast. Plenty of room to eat and relax.
Stayed 1 night in Oct 2023
Response from Julia -- Digital Marketing Manager on 6 Nov 2023
Thank you for staying with us! We look forward to your next visit.

10/10 Excellent

Melissa

Stayed 1 night in Oct 2023
Response from Julia -- Digital Marketing Manager on 30 Oct 2023
Melissa, thank you for staying with us! We appreciate your feedback.