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Beautiful Resort Feel. Great holiday experience. Lots of activities and entertainment. Staff were all friendly and very helpful. The food was nice.
Overall experience was excellent. My family with two children under 15 were very happy with our holiday and would certainly come back again. The management of the hotel and resort really has made sure their staff are well trained and friendly as everyone from the reception, the concierge, the cleaners, ...
My partner and I stayed for 3 nights. Gorgeous room and housekeeping was 5 star. The guided walk was entertaining and there was a good variety of sea life ( including stingray!) that made snorkeling fun. However F&B staff needs to be trained more. When I asked for some cut fruit ( none on buffet ...
As a gold member, i got upgraded, which was a nice start. However, the club lounge was very crowded most of the days during my stay and it would have been nice to add more staff serving during the happy hour. One other unfortunate thing: beach was closed (red flag) during my entire stay. The weather ...
Awesome experience with very friendly staff who make you feel like your the only one there ! 99% of the staff always say hello every time you see them.
Booked 2 condos. 1 condo was clean and nice but the other was dirty with stained moldy bed sheets, the water pressure was low and the toilet door broken.
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