Standard Room, 2 Double Beds, Non Smoking | Premium bedding, pillow-top beds, desk, laptop workspace
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Reviews of Comfort Inn Truro

2.5 out of 5
Comfort Inn Truro
12 Meadow Dr, Lower Truro, NS

Reviews

8.2

Very good

Rating 10 - Excellent. 257 out of 711 reviews" "
Rating 8 - Good. 311 out of 711 reviews" "
Rating 6 - Okay. 95 out of 711 reviews" "
Rating 4 - Poor. 39 out of 711 reviews" "
Rating 2 - Terrible. 9 out of 711 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Celine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024
Response from Kait on 22 Apr 2024
Thank you!

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean and comfortable. Breakfast was good.
Stayed 1 night in Apr 2024
Response from Alannah on 19 Apr 2024
Thank you for taking the time to fill out this survey. We hope to see you again soon!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kait on 14 Apr 2024
Thank you for your positive review!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and adequate room.
Stayed 1 night in Apr 2024
Response from Kait on 14 Apr 2024
Thank you for your positive review!

6/10 Okay

Luke

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Great staff and price was somewhat fair for what u got
Stayed 1 night in Apr 2024
Response from Melissa on 9 Apr 2024
Thank you for taking the time to fill out this survey. We hope to see you again soon!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from sean on 11 Mar 2024
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards, Sean

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and food staff were extremely kind and helpful, we scored a lower room so accessible parking was awesome. Will be booking here again next time
Stayed 1 night in Feb 2024
Response from Bria on 6 Mar 2024
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards,

10/10 Excellent

Kate

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this hotel. Housekeeping staff went above and beyond!
Stayed 2 nights in Mar 2024
Response from Kait on 4 Mar 2024
Thank you very much for your lovely comment!

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from sean on 4 Mar 2024
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards, Sean

10/10 Excellent

Julie

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from sean on 4 Mar 2024
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards, Sean

10/10 Excellent

Amanda

Stayed 1 night in Feb 2024
Response from Melissa on 3 Apr 2024
Thank you for taking the time to fill out this survey. We hope to see you again soon!

10/10 Excellent

Isaac

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Truro Comfort Inn was very clean, quiet, and warm. The staff were friendly and the complimentary breakfast was great. There was also many options for food nearby including restaurants, fast food, and grocery stores.
Stayed 1 night in Feb 2024
Response from Melissa on 22 Feb 2024
Thank you for the wonderful review! We take pride in our customer service. We hope to see you again soon!

10/10 Excellent

Lauren

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Bria on 20 Feb 2024
Thank you so much for your review. We are very pleased you had a great stay and hope to see you again soon!

8/10 Good

Cecilia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, easy to find lots of parking. The room was clean and had everything you need plus extra.
Stayed 1 night in Feb 2024
Response from Kait on 18 Feb 2024
Thank you for your kind words about your stay, we appreciate your feedback!

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy, parking was easy, the room was very nice and clean
Response from Alannah on 23 Jan 2024
Thank you for the wonderful review. We hope to see you again!

10/10 Excellent

wayne

Stayed 1 night in Jan 2024
Response from Kait on 18 Feb 2024
Thank you for your feedback about your stay!

8/10 Good

wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked its location and fast check in.
Stayed 2 nights in Jan 2024
Response from Melissa on 15 Jan 2024
Thank you for the wonderful review. We hope to see you again!

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Melissa on 15 Jan 2024
Thank you for the wonderful review. We hope to see you again!

10/10 Excellent

Jessica

Stayed 1 night in Jan 2024
Response from Melissa on 15 Jan 2024
Thank you for the wonderful review, we hope to see you again!

8/10 Good

Heather

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stay
The staff are wonderful. Rooms are spacious well kept and clean.
Stayed 2 nights in Jan 2024
Response from Kait on 13 Jan 2024
Thank you very much for your kind words!

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff were excellent.
Stayed 1 night in Oct 2023
Response from Lori on 31 Dec 2023
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards, Lori

8/10 Good

Andrew

Stayed 1 night in Dec 2023
Response from Lori on 7 Jan 2024
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards, Lori

10/10 Excellent

Joshua

Stayed 2 nights in Dec 2023
Response from sean on 16 Dec 2023
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards, Sean

8/10 Good

Sylvia

Response from Kait on 18 Feb 2024
Thank you for your feedback about your stay!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Kait on 18 Feb 2024
Thank you for your feedback about your stay!

8/10 Good

Derrick

Liked: Staff & service, property conditions & facilities, room comfort
The fridge and microwave had not been cleaned and there was no toilet paper in the bathroom.
Stayed 2 nights in Dec 2023
Response from sean on 16 Dec 2023
Thank you for taking the time to provide us with feedback from your recent visit. Your feedback is greatly appreciated and it is one primary measure on whether we are meeting and exceeding the expectations of our guests. I am very sorry to learn that we did not meet all your expectations during your recent visit. If you have any insights or suggestions on improvement please do let me know as all comments and feedback are welcome and appreciated.We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your experience with us.Best regards, Sean

8/10 Good

Byrom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Dennis

Liked: Staff & service
Disliked: Property conditions & facilities
The smoke smell in the room and hall ways disgusting.
Stayed 2 nights in Nov 2023
Response from Alannah on 4 Dec 2023
Thank you for taking the time to complete our online survey, your feedback is very important to us. We will be using your comments to make improvements that will satisfy our guests. We apologize that we failed to meet your expectations, we hope for an opportunity to properly host you in the future.

10/10 Excellent

Vanessa

Stayed 2 nights in Nov 2023
Response from sean on 16 Dec 2023
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards, Sean

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wish there would have been a licensed area nearby.
Response from sean on 13 Nov 2023
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards, Sean

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Melissa on 2 Nov 2023
Thank you for taking the time to fill out our survey. We hope to see you again soon!

8/10 Good

PRITESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Lori on 21 Oct 2023
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards,

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great nice stay. Comfortably quiet.
Stayed 1 night in Oct 2023
Response from Lori on 19 Oct 2023
Thank you for taking the time to provide us with feedback from your recent visit. Your feedback is greatly appreciated and it is one primary measure on whether we are meeting and exceeding the expectations of our guests. We hope to see you again soon!

4/10 Poor

Anita

Travelled with partner
Disliked: Amenities
We were on the main floor and had no view from our big window. People could walk by on the grass and look right into our room.
Stayed 1 night in Oct 2023
Response from Alannah on 17 Oct 2023
Thank you for taking the time to complete our online survey, your feedback is very important to us. We will be using your comments to make improvements that will satisfy our guests. We apologize that we failed to meet your expectations, we hope for an opportunity to properly host you in the future.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was fast and efficient. We were charged what we expected and the room was a pleasant surprise—nice big tv, comfy bed, quiet. Happy
Stayed 1 night in Oct 2023
Response from sean on 16 Oct 2023
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards, Sean

8/10 Good

David, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service
Hot continental breakfast is basic (scrambled eggs, sausage, fried potatoes, cereals, toast, waffles, toast, tea and coffee) but good. The room we had was clean with a coffee maker, fridge, and microwave. Large flat screen TV with a fair choice of channels provided by a dated menu system. Wi-Fi signal was adequate but not secure.
Stayed 1 night in Oct 2023
Response from sean on 15 Oct 2023
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards, Sean

8/10 Good

Kimberley

Liked: Amenities
Wry clean and friendly staff. Lack of seating in the breakfast area was the only downfall.
Stayed 1 night in Oct 2023
Response from sean on 15 Oct 2023
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards, Sean

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly, courteous and professional. Breakfast choice was excellent. What I don't like, there is not trolley to haul luggage to room.
Stayed 2 nights in Oct 2023
Response from Alannah on 13 Oct 2023
Thank you for taking the time to complete our survey, your feedback is very important to us. We keep our trolleys at our main entrance to our lobby, we are sorry if they were both in use at the time you needed them. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope we get to see you again soon!

10/10 Excellent

Chris

Stayed 1 night in Oct 2023
Response from Alannah on 13 Oct 2023
Thank you for taking the time to complete our survey, your feedback is very important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope we get to see you again soon!

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly efficient check in Clean room, lots of restaurants & gas stations close by
Stayed 1 night in Oct 2023
Response from sean on 9 Oct 2023
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards, Sean

10/10 Excellent

Kathleen

Stayed 1 night in Oct 2023
Response from Alannah on 13 Oct 2023
Thank you for taking the time to complete our survey, your feedback is very important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope we get to see you again soon!

10/10 Excellent

Laurena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet-friendly property. Walk-in shower is nice. Beds are comfortable. Clean. Nice seats/table outside the door. Very tiny fridge. Limited TV channels. Laundry facilities are listed on website, but not available. Made a 7:30am appointment with “manager”(?) so I could do laundry, but he did not show up. Left a note, but got no response.
Stayed 1 night in Oct 2023
Response from Alannah on 13 Oct 2023
Thank you for the response, however you may have been thinking of a different property as we do not have walk in showers or outside tables at this location. We hope that someday you do get to stay with us though! Thanks again!

6/10 Okay

Myungsun

Stayed 2 nights in Oct 2023
Response from Alannah on 13 Oct 2023
Thank you for taking the time to complete our survey, your feedback is very important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope we get to see you again soon!

6/10 Okay

Phoebe

Worked out just fine.
Stayed 1 night in Sep 2023
Response from Melissa on 2 Nov 2023
Thank you for taking the time to fill out our survey, we hope to see you again soon!

8/10 Good

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Alannah on 27 Sept 2023
Thank you for taking the time to complete our online survey, your feedback is very important to us. We're so glad that you enjoyed your stay with us and we hope to see you again soon, thanks again!

8/10 Good

Stanley

Stayed 1 night in Sep 2023
Response from sean on 16 Oct 2023
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards, Sean

6/10 Okay

Amanda

Liked: Staff & service
Meets the needs without any frills
Stayed 1 night in Sep 2023
Response from sean on 11 Sept 2023
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards, Sean

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
A bit old hotel!
The hotel is a bit old and has no swimming pool. The Staff is nice and breakfast is included.
Stayed 1 night in Aug 2023
Response from Alannah on 1 Sept 2023
Thank you so much for taking the time to complete our survey. We will be using your feedback to make improvements. Thank you for choosing to stay with us.

2/10 Terrible

David

I have no idea how the place was Expedia over booked and we had on place to stay had to go back to pei
Stayed 1 night in Aug 2023
Response from Alannah on 1 Sept 2023
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments as it is our primary measure of whether we are meeting and hopefully exceeding the expectations of our guests. I am very sorry to learn that we did not meet all your expectations during your recent visit. If you have any insights or suggestions on improvement, please do let me know as all comments and feedback are welcome and appreciated. Our goal is to exceed your expectations in all areas. We know that you have many choices, and sincerely thank you for choosing to stay with us.

10/10 Excellent

Justin

Stayed 1 night in Aug 2023
Response from sean on 17 Sept 2023
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards, Sean