Ratings based on 130 Verified Reviews

4.4 out of 5
86% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Tennessee

Beachbound

Posted 28-May-2017
Pros: Everything.
Good stopover on way to the beach. Room was very nice and clean. Staff was great, especially Lakeshia at the front desk. She went out of her way to help us after Expedia messed up our reservation (got confirmation for two queen beds but ended up with a king reservation and had grandkids with us).
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Too bad you don't really train your staff

Posted 05-May-2017
Pros: location to meetingts
Cons: Already noted above training staff!
Location: fine for my needs.
Seems folks don't know much about how things work...e.g.the printing system for printing boarding passes wasa down, not working yet no one staff knew anything about how to get it working again. I had to take it upon myself to contact the company who actually services the system REMOTELY! A simple phone call fixed the problems. Instead of getting passes printed in two minutes it took over an hour. Never get that hour back and did not need the aggravation of a continual "I don't know" and "I am sorry" and there really isn't anyone to call. Yes, there was. It is a remaining issue, not the person
3 out of 5
by A verified traveller from Troy Alabama

Visiting an ill relative.

Posted 20-Mar-2017
Room had an unpleasant smell. Bed was lumpy. Our room was not freshened for two day stay, towels not replaced.
5 out of 5
Recommended
for Everyone
by A verified traveller from Wisconsin

Excellent facility

Posted 19-Mar-2017
Great location. Close to shopping and restaurants
2 out of 5
by A verified traveller

Disappointed no breakfast and carpet was dirty. Q

Posted 04-Mar-2017
Cons: Breakfast included in cost cleanliness. The bed was good though.
Didn't get rest like we needed and room wasn't as clean as it should be. However bed very comfortable
5 out of 5
by A verified traveller

Posted 31-Jan-2017 on Hotels
Staff very friendly, clean rooms and at a reasonable price. No continental breakfast but a nice Bristo Resturant insthe lobby
5 out of 5
by MISTY

FRIENDLY, CLEAN AND COMFORTABLE

Posted 16-Jan-2017 on Hotels
front desk service professional and friendly. lobby was modern, comfortable and lots of space to lounge, play cards and watch tv. the outdoor pool and patio area had not been tended too, unfortunately because it could've been beautiful. bistro staff was very friendly and professional. food was a little expensive but good quality.
5 out of 5
by Timothy

Posted 09-Jan-2017 on Hotels
The front desk staff was very courteous and friendly. The room was nice and the bed comfortable. I would definitely stay again.
4 out of 5
by Barbara

Clean, modern hotel aimed at the business traveler

Posted 04-Jan-2017 on Hotels
Although there was an issue with the hotels.com reservation being transferred to the Courtyard, the desk agent was very kind and went ahead and issued room keys based on my digital confirmation. The room (2 queens) was large and airy with a large bathroom. My only complaint is that we could really hear the water running in the pipes from the room above us. Otherwise, it was a great overnight stay and the breakfast sandwiches were quite tasty and good value.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 03-Jan-2017 on Hotels