Tropical Thermal Park

The check-in process was completely lacking. I stood outside for over an hour emailing calling and trying to get lit in the door. It says the front office is open, but you have to know how to get in the door. Apparently you have to use the keypad and click on one of the options that was available. But nowhere was that in the directions and the phone number to call the reception area was not taking phone calls and no one ever responded to my emails so I spent almost 2 hours standing outside until other people came along and let me in. Absolutely ridiculous!

Can not fault this hotel. Gorgeous view, lovely staff and comfortable bed

A beautiful property! Everyone was kind and welcoming, very helpful. The rooms were tight but tidy; breakfast was expansive and delicious. The pool is well-maintained and well-staffed. The shuttle bus into the city is incredibly convenient and runs nearly all day/night. My only complaint: the fitness center is very small and requires a reservation limited to one hour, and it does not open until 8:30. A lovely stay all-in-all!