The location was very good , space in room good. There were a number of things that could have been better.
Bathroom- no toiletries as stated on their site. No shower mat so floor wet. Towels not replaced even though our stay was 5 nights.
Kitchen- no toaster , no instructions as to how to use oven, no microwave, no instructions as to where garbage should go.no bowls to eat from.
Bedding- pillows extremely cheap and poor quality- requested more pillows but no response from manager.sheets not changed at all, even though 5 night stay. Bed sheet did not fit the size of the bed.
TV- channels did not work on any day of our stay. No instructions as to how to use other functions such as google play, Netflix .
General- unit not serviced at all over 5 nights, no general information about facilities, restaurants etc.No check in from manager after I asked for pillows ,TV except to be told TV wasn’t working due to work in the area outside. Hard to believe that this work impacted this function for so many days.
The stay in Tromso was all we hoped for with such beauty, we saw the whales, the northern lights and went dog sledding, it was a shame the service at our accomodation didn’t match what we had hoped for from that aspect