- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They overbooked the property, and didn't even bother to cancel the booking or give me a call. I showed up and they just said, you don't have a room, we sent you a message through expedia. There was a big concert that night and it was difficult trying to find another room at the last minute. I'm currently on the phone with Expedia trying to get the charge removed since they never actually canceled the booking through the system and I they therefore charged me through my credit card. Just terrible, irresponsible customer service.