Town of East Bloomfield Holidays

When I arrived the front desk was closed and a woman and what appeared to be her family was sitting in the lobby. She had a list in her hands and told me I could not check in because her system was down and I would have to go somewhere else. There was no attempt to recommend other services in the area or allow me to use the phone. I had asked is there was a restroom I could use after traveling 6 hours to get there - she said no. While we sat in our car trying to work with Expedia to get a new hotel other patrons were arriving and leaving and she came outside to turn them away. While driving away two ladies sitting at the front door smoking flipped us the middle finger.

There was ample parking, the room was clean, and staff was nice. There is an onsite restaurant, Petals, which is fine for meals, but it would have been nice to have a complimentary continental breakfast included with our room.

Loved it. So peaceful and serene. played scrabble all evening

Breakfast wasn’t replenished until we alerted staff there wasn’t a person working in that area to anticipate the needs of travelers.

Elevators were an issue. One out of order the other having a mind of its own (confirmed with multiple other guests we talked to in passing). Was told the AC isnt on yet because its not summer…hmmm its mid may in NY, we were on the 5th floor and it was boiling. Thermostat got to 79 overnight making sleeping unbearable.