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Overview of Mercure Toulouse Centre Wilson Capitole hotel

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View from Room
Minibar, in-room safe, blackout curtains, soundproofing
View from Room
Minibar, in-room safe, blackout curtains, soundproofing
UNESCO Sustainable Property

Mercure Toulouse Centre Wilson Capitole hotel

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationPlace du Capitole6 min walk
    Popular LocationBasilica of Saint-Sernin11 min walk
    Popular LocationPont Neuf14 min walk
    AirportToulouse (TLS-Blagnac)13 min drive

Choose dates to view prices

About this area

Toulouse

In the city centre, Mercure Toulouse Centre Wilson Capitole hotel is in Toulouse's Saint-Georges neighbourhood, an area with good shopping. Museum of the Augustins and Halle aux Grains Theater are cultural highlights, and some of the area's notable landmarks include Capitole de Toulouse and Basilica of Saint-Sernin. Looking to enjoy an event or a match while in town? See what's going on at Ernest-Wallon Stadium.
Popular Location

What's nearby

  • Place Wilson - 1 min walk
  • Saint George Place - 5 min walk
  • Place du Capitole - 6 min walk
  • Basilica of Saint-Sernin - 11 min walk
  • Pont Neuf - 14 min walk

Getting around

  • Jean-Jaurès Metro Station - 2 min walk
  • Toulouse Matabiau Station - 12 min walk
  • Blagnac Airport (TLS) - 13 min drive

Restaurants

  • Entracte — 1 min walk
  • Japoyaki - 3 min walk
  • New Dehli - 3 min walk
  • New Delhi - 3 min walk

About this property

Mercure Toulouse Centre Wilson Capitole hotel

Eco-friendly Toulouse hotel in Saint-Georges, walk to Capitole de Toulouse
Along with a bar/lounge, this smoke-free hotel has self parking and concierge services. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site. All 95 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include room service and coffee makers.
Mercure Toulouse Centre Wilson Capitole hotel offers 95 forms of accommodation with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 17.50 per person
  • 1 bar
  • Room service available

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Spanish
  • Thai

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Free newspapers (weekdays)
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 17.50 per person (approximately)
  • Self-parking fee: EUR 15 per night
  • Pet fee: EUR 10 per pet, per night
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Hotel Toulouse Wilson
Mercure Toulouse Wilson
Accor Toulouse Wilson
Mercure Toulouse Wilson Hotel Toulouse
Mercure Toulouse Wilson Hotel
Mercure Wilson Hotel
Mercure Wilson
Mercure Wilson Capitole hotel
Mercure Toulouse Centre Wilson Capitole
Mercure Wilson Capitole
Mercure Toulouse Centre Wilson Capitole hotel Hotel
Mercure Toulouse Centre Wilson Capitole hotel Toulouse
Mercure Toulouse Centre Wilson Capitole hotel Hotel Toulouse

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 183 out of 429 reviews
5 - Excellent 43%
Rating 4 - Good. 193 out of 429 reviews
4 - Good 45%
Rating 3 - Okay. 37 out of 429 reviews
3 - Okay 9%
Rating 2 - Poor. 13 out of 429 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 429 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

3.9/5

Amenities

4.3/5

Property conditions & facilities

2/5 Poor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location was good. The room was very hot, the ac was on lowest setting but seems like it was turned off from the mains. Our friends said the same thing
Stayed 2 nights in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2019

3/5 Okay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good, staff helpful but rooms very hot so none of our group slept well.
Stayed 2 nights in Dec 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Excellent location in the city centre.
Stayed 2 nights in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019