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Reviews of Hôtel Gascogne

2 out of 5
Hôtel Gascogne
25 Allee Charles De Fitte, Toulouse, Haute-Garonne

Reviews

8.6

Excellent

Rating 10 - Excellent. 162 out of 404 reviews" "
Rating 8 - Good. 196 out of 404 reviews" "
Rating 6 - Okay. 36 out of 404 reviews" "
Rating 4 - Poor. 7 out of 404 reviews" "
Rating 2 - Terrible. 3 out of 404 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool little hotel in a great location.
Stayed 2 nights in Sep 2023
Response from Florimon on 10 Oct 2023
Thank you very much Dennis :)Looking forward to welcoming you again !

10/10 Excellent

Vladyslava

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks! Everything were good for price, nothing to complain about
Stayed 1 night in Sep 2023
Response from Florimon on 10 Oct 2023
Thank you very much :)We really appreciate your message.Best regards,

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly and accommodating staff. Nice, clean and modern yet basic rooms. Spot on
Stayed 2 nights in Jun 2023

10/10 Excellent

Jean-Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

4/10 Poor

stephane

Stayed 1 night in Jun 2023

6/10 Okay

Hidajat

Stayed 1 night in Sep 2022
Response from Emma on 12 Oct 2022
Bonjour Hidajat,Nous vous remercions pour cette note même si nous aurions aimé que vous nous l'expliquiez ! :)Bien à vous,L'équipe de l'hôtel Gascogne

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Emma on 27 Aug 2022
Bonjour chère client,Nous vous remercions pour votre excellente note ! :)Bien à vous,L'équipe de l'hôtel Gascogne

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful people, wonderful location. Clean. What else to say? It’s simply one of the best places I’ve ever stayed and I’ll for sure return.
Stayed 2 nights in Mar 2022
Response from Team of Gascogne Hotel on 22 Mar 2022
Dear guest, What a pleasure to read your comment for our team ! We're so happy that you enjoyed your stay in our hotel and we thank you for your great kindness. We would be delighted to welcome you again during your next stay in Toulouse ! Warmly, Team of Gascogne Hotel

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Nice staff. Cozy rooms. Nice breakfast.
Stayed 1 night in Jan 2022
Response from Team of Gascogne Hotel on 29 Jan 2022
Dear guest, What a pleasure to read your comment. We are happy to have contributed to the success of your stay in Toulouse. We will be delighted to welcome you again ! Warmly, Team of Gascogne Hotel

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and clean. Reasonably quiet.
Stayed 1 night in Dec 2021
Response from Olesya on 29 Dec 2021
Thank you Tim ! We'll be happy to see you again, Best regards, Hotel Gascogne

6/10 Okay

Samuel

Business traveller
Liked: Cleanliness
Nice and comfortable hotel for the budget, however I could hear the elevator from my room (which was not next to it by the way). So the soundproof is poor even though they announce that rooms are soundproof.
Stayed 6 nights in Nov 2021
Response from Olesya on 9 Dec 2021
Hello Samuel, Thank you for your feedback. We are glad that you liked your stay in our hotel :) We are surprised to know that you could hear the elevator from your room, that was not next to it indeed. We take note of it. Best regards,

4/10 Poor

Steven, Pittsburgh

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was tiny. No hairdryer. No tissues. Walls chipped. Not a great location. The breakfast was fine and 6 euros parking onsite very convenient.
Stayed 1 night in Oct 2021
Response from Olesya on 2 Nov 2021
Hello Steven, Thank you for your feedback. Still, there are some points that seem to be a bit unjustified to us. When you book a hotel of this or that category you should be ready that it has certain standards corresponding to the price that you are ready to pay for your comfort. Our rooms’ size is between 12 and 15 m² that corresponds absolutely to our hotel classification. We have hairdrayers at the reception, you only had to call us from your room and ask for it. Again, it’s a very usual situation for a 2-star hotel. Don’t hesitate to book a 3-star ou 4-star hotel next time, it may meet better your expectations. We doubt though that the price will be the same that you paid here. As for our location, surely you may like it or not. It’s a matter of taste. Being 15 minutes away from the city center, a lot of our guests like the walk to the center especially because of « The New Bridge ». And we are surely glad that you liked our breakfast and parking 😊 Best regards

10/10 Excellent

pearl, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple but essentiels were provided. Good location for walking into center of town.
Stayed 1 night in Sep 2021
Response from Florimon on 20 Sept 2021
Thank you very much for your review :) We hope to see you again for your next trip in Toulouse, Hôtel Gascogne Team

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and clean room. The hotel is well located.The room could use a hair dryer and a water kettle. Parking is not free.
Stayed 2 nights in May 2021
Response from Florimon on 1 Jun 2021
Dear Sandra, Thank you for your feedback. We take notes of your comment. Hope to see you soon. Best regards, Hôtel Gascogne

6/10 Okay

dalia

Stayed 2 nights in Oct 2019
Response from Hôtel Gascogne on 21 Nov 2019
Bonjour Dalia ! Une petite description nous aurait été utile ;) Merci quand même pour votre contribution.

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice, modern, clean hotel, good location.
We were only there one night and had to leave early the next day, but service was very welcoming, helpful, and accommodating, made us feel at home. Also close to restaurants and the 2 old bridges. We walked around for dinner and sightseeing. Paid Parking is in a lot right next to the hotel. Very nice lobby and the rooms were nice and modern.
Stayed 1 night in Sep 2019
Response from Hôtel Gascogne on 2 Nov 2019
Hi Jerry, Thank you very much for your comment! We are really happy to know you enjoyed your stay with us :)

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Serves a Purpose.
Functional. ThebFemale concierge friendly. Could do with kettle in room.
Stayed 1 night in Sep 2019
Response from c&f on 2 Oct 2019
Madam, Sir, Thank you for your comment. We record your recommandation in our quality improvement process. Hôtel Gascogne

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very comfortable and quiet with plenty of good parking. A warm welcome from helpful staff
Stayed 1 night in Jun 2019
Response from c&f on 2 Oct 2019
Hi ! Thank you so much for your lovely comment! We hope to see you soon :)

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel with parking
Much more than expected. great hotel with free parking and good breakfast. the receptionist was very understanding with a mistake i committed whilst booking.
Stayed 1 night in Feb 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good choice for Toulouse
I selected this hotel because of it’s proximity to my business. It was perfect. I had a late arrival because of the drive from Paris but they were very accommodating. The hotel is of moderate size but well-kept. Breakfasts are great and the staff warm. I would stay here again.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for us
We we there for only that night and the staff was extremely friendly. They have parking sos Es and there’s cafe nearby. The hotel was greasy to us
Stayed 1 night in Jul 2018

8/10 Good

Enrica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than 2 stars

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Fantastic staff... not so great room.
Staff were lovely and very accommodating. However the mattress was very uncomfortable and the pillows are awfully thin. We also had no window handle on the bathroom window and cigarette burn holes on the curtains. The room was also very small. So this would be a good place to stay for a stop over stay, but not long term. There isn’t much to do locally.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Great service, quick check in, friendly staff. Good location, 15 minutes walk from town centre.
Stayed 2 nights in Jan 2018

10/10 Excellent

daniel, los angeles, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good view, quiet location, great parking
Good location away from center city but close enough. Parking is excellent, staff very friendly and casual.
Stayed 1 night in Sep 2017

10/10 Excellent

Samy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near town
Walking distance to Toulouse, perhaps one mile to the town center. Small park nearby with drunks who bothered me each night. Staff was friendly!
Stayed 2 nights in Jun 2017

8/10 Good

Jude, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel
tidy, clean hotel. Friendly staff. Good base for seeing Toulouse, handy for the tram stop to the airport. Also just 15 minute walk to the city centre. Basic breakfast choice but ok. Would stay again.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Basic hotel clean room friendly staff
Basic and clean. Friendly staff. Close to city center with wifi and free parking. But old not comfy mattress though. No fridge.

6/10 Okay

Verified traveller

Liked: Cleanliness
The hotel is 10 minutes from the center and 2 minutes from the metro. Its a bit run down and could use an update but ok for a one night stay. the free parking is the real bonus.

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff
Very friendly and helpful reception. Room very clean. Unfortunately no hairdryer but this is not very big problem. Recommended

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
The hotel is basic bed and continental breakfast. About five minutes walk to the Pont Neuf and then another ten to the old town. It's an excellent place to stay if you've places to go during the day and only need a place to sleep. It's clean, comfortable and friendly with free, safe parking.

10/10 Excellent

ERIC, Castelnaudary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
late arrival at Toulouse airport
I arrived at this hotel at 4 AM and the front desk staff was super efficient and understood I was exhausted. He made my check-in really fast and easy.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect.
I had an excellent stay at this hotel during Euro 2016. The staff were friendly, the room / bathroom was clean and tidy, the bed was comfortable, and the in-hotel bar was very convenient for post-match drinks when the police had shut down all the other bars in Toulouse. I would highly recommend this hotel based on service. Its location is excellent too - within easy walking distance of Pont Neuf. Would stay again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night in Toulouse
The hotel is in a great location, the room was very clean but a little on the small size. Bed was good slept well.

10/10 Excellent

Suzanne, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for the night on our way to Spain from Paris and the hotel was so accommodating when we arrived late. The breakfast was excellent and the hosts were congenial. The room was clean and comfortable.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a stop over
We were on a city break, so this hotel was in a good location for us to easily walk into the main shopping area. With free parking, it was a good deal. Quite a basic hotel, but comfy bed and clean shower, so we were happy.

8/10 Good

Barry, Leinster

Liked: Cleanliness, staff & service
Ear plugs advisable.
Staff service excellent. Location great. Rooms very noisy, no sound insulation, water pipes run through closet and very annoying when another room uses showers.

10/10 Excellent

Huw, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very reasonable
A hotel punching above its weight for 2 stars. Hotel was comfortable and clean, and around the corner from local restaurants and shops, including the metro service to the centre.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Hana, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cozy hotel with friendly staff
My husband and I stayed in this hotel for 4 nights in a double room.

8/10 Good

JG, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toulouse
All the staff at this hotel were excellent - very friendly and helpful, they went beyond the call of duty on a number of occasions with non-standard requests (of ours).

10/10 Excellent

Charlotte, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value with free parking and helpful service
This hotel is a little bit of a walk from the main centre and pedestrian areas of Toulouse, but offers free parking (undercover & outside), very comfortable rooms and friendly, helpful service. We didn't take the breakfast so can't comment on that but there is a little cafe a short walk away with a breakfast deal. The room at the front of the building was well decorated, the bed very comfy and clean. A great shower in the bathroom with hot water at all times. There's a park by the river located across the road and through a residential area (approx 5-10 min walk) and to get into the centre is approx 15-20 mins walk via Pont Neuf.

10/10 Excellent

PP, East Lansing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to Institut de mecanique des fluides
The quality of service was very good. Very nice hotel. The only thing is that the room was above the access to the parking and the gate made noise during every passage of cars.

8/10 Good

MD, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good welcome.
Friendly staff, with communication not a problem. Room cleaned every day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel especially for business.
A basic hotel, but by no means is this a criticism. Rooms were clean and beds were very comfortable. I can understand people's issue with the dreaded shower curtain, but they were clean and the shower itself was great. Room size wasn't an issue for me as I was travelling alone, my room was at the rear and very quiet during the night. The buffet breakfast was basic and could have been improved by warm food, but this may have impacted on the price. The staff were all efficient and friendly - top marks for them. WiFi is free and signal was good in my room, but tethered speed to 0.3mb, so only expect basic surfing - no Skype etc. The location of the hotel is 5 mins walk to a metro stop, then 3 mins ride to the centre. Walking there takes 15 minutes and is very pleasant over the bridges of the Garonne. Free parking at the hotel is a real positive as parking on the street is bumper to bumper. If you don't have to drive, then I would caution against it - not an easy city to navigate!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel, friendly staff
Breakfast was too expensive but the room price is very competitive and the location is good. Very close to the Metro and within walking distance of the town centre. Overall a very nice little hotel with comfy beds!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel, friendly staff, good price (although breakfast was a little expensive). It really does look like the photos!

8/10 Good

mike, Derby, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel for a weekend break
Very good hotel for the price. Close to main town and on good bus routes