Crowne Plaza Toulouse, an IHG Hotel

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Crowne Plaza Toulouse, an IHG Hotel

VIP Access

Crowne Plaza Toulouse, an IHG Hotel

4.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
7 Place Du Capitole, Toulouse, Haute-Garonne, 31000

Explore the area

  • Popular LocationPlace du Capitole2 min walk
  • Popular LocationBasilica of Saint-Sernin6 min walk
  • Popular LocationPont Neuf8 min walk
  • AirportToulouse (TLS-Blagnac)23 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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About this area

Toulouse

Crowne Plaza Toulouse, an IHG Hotel is located in Toulouse City-Centre, a neighbourhood in Toulouse, and is near a metro station. Airbus and Museum of the Augustins are cultural highlights, and some of the area's attractions include Grand Rond and Jardin des Plantes. Looking to enjoy an event or a game while in town? See what's happening at Palais des Sports or Stadium de Toulouse. Spend some time exploring the area's activities, including golfing and golf lessons. Guests appreciate the hotel's central location.

What's nearby

  • Capitole de Toulouse - 2 min walk
  • Place du Capitole - 2 min walk
  • Church of Notre Dame du Taur - 2 min walk
  • Basilica of Saint-Sernin - 6 min walk
  • Pont Neuf - 8 min walk

Getting around

  • Capitole Station - 3 min walk
  • Toulouse Matabiau Station - 17 min walk
  • Blagnac Airport (TLS) - 23 min drive

About this property

Crowne Plaza Toulouse, an IHG Hotel

4-star Toulouse hotel in Toulouse City-Centre, walk to Capitole de Toulouse
Along with 2 restaurants, this smoke-free hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, self parking and concierge services.
Crowne Plaza Toulouse, an IHG Hotel offers 162 accommodations with minibars and a safe. Beds feature premium bedding. 80-cm LCD televisions come with premium satellite channels. Bathrooms include a bath, bathrobes, bidets and complimentary toiletries.

This Toulouse hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

Arabic, Chinese (Mandarin), English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 0 per stay)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 22.00 per day)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Off-site parking within 164 ft (EUR 22.00 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 22 per person
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Le 7 du Plaza

Things to do

  • Fitness centre

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Free rollaway/extra beds

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms - 8

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bath
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • 80-cm LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child 18 years old or younger stays free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.53 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 22 per person (approximately)
  • Fee for in-room wireless Internet: EUR 0 per stay (rates may vary)
  • Self-parking fee: EUR 22.00 per day
  • Nearby parking fee: EUR 22.00 per day(164 ft away; open 24 hours)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Crowne Plaza Hotel Toulouse
Crowne Plaza Toulouse
Toulouse Crowne Plaza
Crowne Plaza Toulouse Hotel Toulouse
Crowne Plaza Toulouse Hotel
Crowne Plaza Toulouse
Crowne Plaza Toulouse, An Ihg
Crowne Plaza Toulouse an IHG Hotel
Crowne Plaza Toulouse, an IHG Hotel Hotel
Crowne Plaza Toulouse, an IHG Hotel Toulouse
Crowne Plaza Toulouse, an IHG Hotel Hotel Toulouse

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 470 out of 958 reviews
5 - Excellent 49%
Rating 4 - Good. 360 out of 958 reviews
4 - Good 38%
Rating 3 - Okay. 84 out of 958 reviews
3 - Okay 9%
Rating 2 - Poor. 32 out of 958 reviews
2 - Poor 3%
Rating 1 - Terrible. 12 out of 958 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in a great central location. Staff very helpful.
Stayed 1 night in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
I liked the excellent location, rich breakfast, size of the room, and the big towels. Also, most of the staff were friendly and attentive. However, the standard of decor, carpets and doors is outdated. Moreover, the bathtub is extremely narrow, and there is no venting of the bathroom. In essence, a very good hotel that needs some modernization and upgrading.
Stayed 10 nights in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no way to enter with luggage as the doors only open from the inside and no one would open them for us
Stayed 1 night in May 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for Capitole. 2 minute walk to metro.
Stayed 5 nights in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location,
Stayed 1 night in May 2022