8 Boulevard De Strasbourg, Toulouse, Haute-Garonne
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 190 out of 479 reviews" "
10 - Excellent
190
Rating 8 - Good. 202 out of 479 reviews" "
8 - Good
202
Rating 6 - Okay. 56 out of 479 reviews" "
6 - Okay
56
Rating 4 - Poor. 24 out of 479 reviews" "
4 - Poor
24
Rating 2 - Terrible. 7 out of 479 reviews" "
2 - Terrible
7
8.2/10
Cleanliness
8.2/10
Staff & service
8.8/10
Amenities
8.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Excellent
Feng
Travelled with family, Travelled with family and small children
Dirty and there was no check-in staff for when I arrived
Aramis
Stayed 1 night in Mar 2024
Response from Citadines Team on 11 Mar 2024
Dear Aramis,We are very sorry to read that you were not satisfied of your stay. Even, there was only a security guard whan you arrived, he has trained to propose a new room if the guest is not satisfied. We hope to have the pleasure to welcome you again and show you our best.Kind regards,
10/10 Excellent
Mohamed
Business traveller
22 Dec 2023
Liked: Cleanliness, room comfort
Excellent location and good space
Was great
Mohamed
Stayed 2 nights in Dec 2023
Response from The Front desk team on 22 Dec 2023
Dear Mohamed, Thank you so much for your positive feedback.We hope to have the pleasure to welcome you again in the nearest future.Kind regards,
8/10 Good
Verified traveller
Travelled with group
9 Nov 2023
Liked: Cleanliness, room comfort
Location of the hotel is fantastic. Breakfast was simple but good enough to fill up on in the mornings. The staff are friendly and helpful
Verified traveller
Stayed 3 nights in Oct 2023
Response from Citadines Team on 13 Nov 2023
Hello,Thank you for sharing your positive feedback.Your compliments will be shared with the entire team !Kind regards,
8/10 Good
Kelvin
23 Oct 2023
Liked: Cleanliness, room comfort
Great value accommodation
Value for money, great location with good security, this property gives you a more spacious stay than the usual hotel. It is an older property but the little things are done right, it is very clean, suitably appointed and the breakfast is definitely beyond just continental.
Kelvin
Stayed 2 nights in Oct 2023
Response from The Front desk team on 23 Oct 2023
Dear Kelvin,Thank you very much for sharing your positive feedback. We are glad to read that you enjoyed you stay with us.Kind regards,
6/10 Okay
George
17 Oct 2023
George
Stayed 1 night in Oct 2023
Response from Abderrahhman on 18 Oct 2023
hello!thank you for your positive response.Thank you for your kindness and your stay in our residence. we hope to see you again soonWarm regards
This hotel had a kit here that allowed us to easily make coffee (even though it was available in the lobby). The front desk help us get a cab on the morning we left and we’re very freindly.
Jeffrey
Stayed 3 nights in Oct 2023
Response from Citadines Wilson Toulouse Team on 13 Oct 2023
Dear Jefffrey,We are glad to read that you enjoyed your stay with us.We hope to have the pleasure to welcome you again in the nearest future.Kind regards,
This property is very dated, worn out and dingy. We booked a non-smoking room but the room stank of cigarette smoke. The main room door didn’t lock properly unless you pulled it closed, making it easy to accidentally leave unlocked, and the internal doors were all awkward to close as well. The design of the apartment was weird, having to walk through the kitchen and bedroom to get from the toilet to the bathroom. On the plus side, it’s right in the middle of everything in Toulouse and the bed was clean and comfortable enough (although I don’t think the floor had been vacuumed/mopped for a while).
Lisa
Stayed 2 nights in Oct 2023
Response from The Front desk team on 11 Oct 2023
Dear Lisa,Thank you for sharing your feedback. Your comments help us to improve our product and services.Kind regards,
10/10 Excellent
ANNE
1 Oct 2023
Liked: Cleanliness, room comfort
ANNE
Stayed 7 nights in Sep 2023
Response from Citadines Wilson Toulouse Team on 5 Oct 2023
Dear Anne,We are glad to read that you appreciated your stay with us. We hope to have the pleasure to welcome you again in the nearest future.Kind regards,
8/10 Good
Boris
27 Aug 2023
Liked: Cleanliness, room comfort
Good personnel compensates all hardships
The general impression is very positive, especially about the staff at the reception - they were excellent
Boris
Stayed 2 nights in Aug 2023
Response from Citadines Wilson Toulouse Team on 1 Sept 2023
Dear Boris,Thank you so much for your positive comments.We are glad to read that you enjoyed your stay with us.Kind regards,
When i stay in Toulouse I stay here. Simples. Great location, amazingly helpful staff, close to some amazing restaurants (oh la vache! On Rue de Austerlitz for one). Rooms are fairly basic but always clean and quiet. Good selection of cookwear and utensils in the kitchen if you like to cater for yourself (supermarché a couple of doors down with everything you need). My goto base in the city
simon
Stayed 1 night in Aug 2023
Response from Citadines Wilson Toulouse Team on 7 Aug 2023
Dear Simon,Thank you again for your kind words. We are very happy when our guest are happy :)Kind regards,
10/10 Excellent
NICOLA
18 Jul 2023
NICOLA
Stayed 1 night in Jul 2023
Response from The Front desk team on 20 Jul 2023
Hello,Thank you very much for sharing your positive feedback !Kind regards
Dear Franz,Thank you very much for sharing your positive feedback.We hope to have the pleasure to welcome you again in the nearest future.Kind regards,
10/10 Excellent
Paul
29 Jun 2023
Liked: Cleanliness, room comfort
Super apartment in a great location
Very comfortable apartment, very clean with all amenities needed. The location is excellent, great for shopping, restaurants and sightseeing. The front of house staff are lovely and welcoming. The outside area was a treat. The parking was a plus (a smaller car is preferable though as it is a squeeze!).
Paul
Stayed 4 nights in Jun 2023
Response from Citadines Wilson Toulouse Team on 3 Jul 2023
Dear Paul,Thank you very much for your compliments !We are so happy to read that you enjoyed your stay with us.We hope to have the pleasure to welcome you again in the nearest future.Kind regards,
Response from Citadines Wilson Toulouse Team on 14 Jun 2023
Dear James,Thank you for sharing your positive feedback. The access of the parking is quite tight indeed and the small cars are privileged.Kind regards,
10/10 Excellent
Maeve
7 Jun 2023
Maeve
Stayed 7 nights in May 2023
Response from The Front desk team on 12 Jun 2023
Dear Maeve,Thank you very much for your positive feedback.Kind regards,
6/10 Okay
Verified traveller
17 May 2023
Verified traveller
Stayed 1 night in May 2023
Response from L'équipe de Réception on 12 Jun 2023
Response from Citadines Wilson Toulouse Team on 11 Apr 2023
Dear Charles,Thank you so much for sharing your positive feedback.We are glad to know that you enjoyed your stay with us.We hope to have the pleasure to welcome you again in the nearest future.
8/10 Good
kafah
28 Mar 2023
Decent price, good location.
No napkin or tissues in the room.
kafah
Stayed 1 night in Mar 2023
Response from Citadines Wilson Toulouse on 31 Mar 2023
Dear Kafah,Thank you very much for sharing your feedback. Your comments help us to improve our product.Kind regards,
Response from Citadines Wilson Toulouse Team on 27 Feb 2023
Dear James,Thank you very much for this rate ! We are glad to know that you enjoyed your stay with us.We hope to have the pleasure to welcome you again in the nearest future.Kind regards
great location, but also very quiet in the room, especially facing the rear terrace, which I would have used in the summer. Staff was friendly, helpful and efficient, and it all seemed very readily accessible and easy to get in and out, get questions answered, etc. I didn't use the nice breakfast area, but it looked great.
NEIL
Response from Citadines Wilson Toulouse on 16 Jan 2023
Dear Neil,Thank you so much for your compliments and kind words ! We hope to have the pleasure to welcome you again this summer to enjoy our patio.Kind regards
Location. The Reception staff speak English and they went out of their way to assist us. They live Toulouse - that was very obvious, and that encouraged us to see more and go on trips. We recommend this hotel without reservations.
Melanie
Stayed 10 nights in Oct 2022
Response from The Front desk team on 15 Nov 2022
Dear Melanie,Thank you so much for sharing your positive feedback. Your compliments will be shared with the entire team !See you soon !
Easy check in since front desk spoke English. We luckily found street parking right in front of hotel and left early so not an issue in the morning. Great breakfast selection
James
Stayed 1 night in Jul 2022
8/10 Good
Neil
Travelled with partner
2 Aug 2022
Liked: Cleanliness, amenities
Thank you for making our first visit to Toulouse so comfortable and pleasant.
Neil & Andrew
Fantastic apartment complete with all amenities. Superb location. Our favourite hotel we’ve ever stayed at. Simple things like the free water, tea & coffee make a big difference. We will return I’m sure for another rugby league game.
Bathroom was dirty. I was allocated a disabled room. This made using the toilet and shower uncomfortable and awkward. Property looked run down with peeling paper. Bed itself was comfortable and I did have a good night sleep. On balance I wouldn’t book again.
Jack
Stayed 1 night in Jun 2022
8/10 Good
David
19 Mar 2022
Liked: Cleanliness, room comfort
Very well situated
The toilet and bathtub were stained and need replacing. The best points about this aparthotel are its accessibility, only minutes away from from the airport shuttle bus stop, and situation, close to all the main tourist sites.
Also welcome was the free tea and coffee available all day.
There was a dishwasher but not enough cutlery and crockery to make the most of it.
David
Stayed 4 nights in Mar 2022
8/10 Good
Marcelo
Travelled with family
9 Jan 2022
Liked: Cleanliness, room comfort
Marcelo
Stayed 4 nights in Jan 2022
8/10 Good
lynette
26 Dec 2021
Liked: Cleanliness, room comfort
Perfect apartment type stay. Very hospitable and friendly staff. Very clean and well located
lynette
Stayed 2 nights in Dec 2021
10/10 Excellent
Leonard
19 Aug 2021
Liked: Cleanliness, room comfort
Good
Establishment took extra care for COVID.
Leonard
Stayed 2 nights in Aug 2021
Response from Ignacio S. Director on 24 Aug 2021
Thank you Leonard for your nice review!
Best regards.
It’s central position was very helpful with easy access by walking - the street outside felt a little intimidating at night but no actual problems. The facilities were comfortable and ideal for a family meet up and some simple meal preparation. Could do with a coffee percolator. I would certainly stay there again.
Location was perfect being close to the Metro station that intersects Line A with Line B making transfers to and from the airport easy plus access to all points of the city. Check-in was smooth and front desk staff speak English. The room was surprisingly large and included a well stocked kitchen area if you plan to do a little self catering. Very warm at night. The window to the front was rather small but at least it gave natural light and open ventilation. Overall this was far better standard than the budget large chain options
john
Stayed 2 nights in Oct 2019
Response from François - Sales manager on 9 Dec 2019
Dear John, thank you for your excellent rating and for sharing your feedback after your stay at Citadines Wilson Toulouse. We are very pleased to read you enjoyed the central location of our residence and the comfort of your room. We took good note of your suggestions.
See you soon at Citadines