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Overview of Best Western Hotel Innes

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In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
View from Room
In-room safe, desk, blackout curtains, soundproofing

Best Western Hotel Innes

4 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationBasilica of Saint-Sernin8 min walk
    Popular LocationPlace du Capitole10 min walk
    Popular LocationPont Neuf19 min walk
    AirportToulouse (TLS-Blagnac)20 min drive

Choose dates to view prices

About this area

Toulouse

Located in Toulouse, Best Western Hotel Innes is in the city centre and near a metro station. Japanese Garden Toulouse and Canal de Brienne reflect the area's natural beauty and area attractions include Cite de l'Espace and Jardin Royal. Grand Rond and Museum of Toulouse are also worth visiting.
Popular Location

What's nearby

  • Basilica of Saint-Sernin - 8 min walk
  • Place Wilson - 8 min walk
  • Church of Notre Dame du Taur - 9 min walk
  • Place du Capitole - 10 min walk
  • Pont Neuf - 19 min walk

Getting around

  • Jeanne d'Arc Metro Station - 3 min walk
  • Toulouse Matabiau Station - 9 min walk
  • Blagnac Airport (TLS) - 20 min drive

Restaurants

  • Le Colombier - 4 min walk
  • Chez Jeannot - 4 min walk
  • La Compagnie Française - 4 min walk
  • Sakuraya - 4 min walk
  • Le Café de la Concorde - 4 min walk

About this property

Best Western Hotel Innes

Baroque Toulouse hotel in Toulouse City-Centre, walk to Capitole de Toulouse
A bar/lounge, a snack bar/deli and self parking are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include coffee/tea in a common area, concierge services and dry cleaning. All 43 soundproofed rooms feature free WiFi and room service. Flat-screen TVs come with satellite channels, and other amenities that guests will find include free bottled water and hairdryers.
Best Western Hotel Innes offers 43 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 10 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Off-site parking available (EUR 10 per night)

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 8 per person
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Renovated entire property – October 2018
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Up to 22 lbs/10 kg

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: EUR 8 per person (approximately)
  • Self-parking fee: EUR 10 per night
  • Nearby parking fee: EUR 10 per night
  • Pet fee: EUR 10 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

BEST WESTERN Athenee
BEST WESTERN Athenee Toulouse
Best Western Athénée Happyculture Hotel Toulouse
BEST WESTERN Hotel Athenee Toulouse
Best Western Athénée Happyculture Hotel
Toulouse Best Western
Best Western Athénée Happyculture Toulouse
Best Western Athénée Happyculture
Best Western Hotel Innes Hotel
Best Western Hotel Innes Toulouse
Best Western Hotel Innes Hotel Toulouse

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 67 out of 149 reviews
5 - Excellent 45%
Rating 4 - Good. 67 out of 149 reviews
4 - Good 45%
Rating 3 - Okay. 14 out of 149 reviews
3 - Okay 9%
Rating 2 - Poor. 1 out of 149 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 149 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.7/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness
Stayed 1 night in Sep 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location very central/the staff is professional friendly and very helpful with a smile.amazing.... The room is very very quiet with thick double windows .AC is working.clean apaisons. I give a 10/10 for this hotel....i was lucky to find it.
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Secure parking on site. Friendly and helpful reception staff. Clean and comfortable rooms. Great location. Recommended.
Stayed 1 night in Aug 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two nights in Toulouse
A very friendly, well located hotel. We spent two nights here and the rooms were a good size, very comfortable bed, and no city noise, despite it’s great location. Clean room and public areas. The staff were very helpful and happy to answer any questions.
Stayed 2 nights in Aug 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleased it had parking at the faculty for a small fee! Staff was great and we were able to communicate easily in English!
Stayed 1 night in Mar 2020