Thank You so much for your comments.Our beds seem to receive praise from a lot of our visitors, so it really might be a personal preference whether you like your beds soft or firm. We truly try to find a happy medium, but always seem to hit/miss with everyone's personal liking.Every room has a standard heat/AC unit. They are sensor operated, meaning - they will run or turn off adequately to the desired temperature and settings. If the room reaches certain warmness or coolness, the Unit is suppose to start or stop, to bring the room back up or down to the level at which each guest sets it to.Hope you have a great rest of your vacation.

We really appreciate your comments. Thank You.

Thank You for rating your visit.

Thank You so much for a very detailed review.It is very clearly stated on our website, Expedia website and Expedia app that our pool and hot tub are seasonal and only opened during the months of April through October, making it closed in the month of March.It is outlined on all booking engines and Expedia app that your credit card information is only required to guarantee your reservation, thus making it necessary to pay full amount of room charges plus taxes before receiving the keys and getting your receipt upon check-in. If ever in doubt, you are more than welcome to verify all of the above details before handing your credit card to the Front Desk clerk.While speaking to our Front Desk staff, your were shown exactly on the Expedia Website and Expedia app the information highlighting the pool closure during the month of March, so this is not a true statement. None of our staff members argued with you, but rather presented the facts to your party in a informative manner. We would truly appreciate it if you described the above mentioned interaction in a factual way rather than emotional.Best regards,Aquarius Inn

Thank You for posting a review of your recent visit.

Thank You for your comments.

Thank you for staying with us, we are pleased you noticed our cleanliness. Unfortunately, some owners do not clean up after their pets and we do have to periodically go behind them and clean up.

Thank You for your comments. Really appreciate your time.

Thank You so much for your review

Thank you for recommending our motel to guests that might be bringing their Family and/or pets to this area.

Thank You so much for taking the time to leave comments in regards to your recent visit.Hope you have great rest of your vacation.

Thank You for your feedback

Thank You so much for reviewing our property

thank you so much for staying with us. we are looking forward to your next visit.

Thank You for taking the time to leave us your feedback. Enjoy your vacation. Thank You!

Thank You so much for lodging with us.Our pool is an indoor pool, but only opened seasonally, April through October. Hopefully you can plan another visit to this area of Utah and enjoy our pool when it's opened :)Have a lovely day!

Thank you for staying with us, we are pleased that you enjoyed your stay.

Thank you for staying with us, we appreciate your feedback.

Thank You for your comments.Each guest can see exactly what the interior of our rooms looks like before making a reservation. Every picture on Expedia shows exactly how the rooms are furnished. We do not try to hide the fact that this is an older motel. We do indeed strive to keep everything very very clean.Hope you have a great rest of your vacation

Thank You for providing feedback in regards to your visit.

Thank You for rating our property

Thank You for your feedback. We will recognize the staff for their service.

Thank You for lodging with us.

Thank You so much for staying with us. We appreciate your detailed review and recommending us to future travelers.

Thank You so much for taking time to leave a review for us. It would be easier for us to address your particular concerns, had there been comments included. Front Desk staff never received any reports of guests' requests, so we have no idea what might have gone wrong.We wish you all the best while you are visiting this part of Utah.

Thank You for staying with us. Have a great rest of your vacation

Thank You for your comments.Unfortunately the search engine on hotel.com will not sort our seasonal versus year round pools. Our Motel will always appear as having pool as an amenity. All of the websites state very CLEARLY that our pool is CLOSED OCTOBER till APRIL. It is up to our guests to read that piece of information and possibly call us directly to confirm that all of the amenities and available at the time of your visit.The information about the seasonal pool has been on our website and hotels.com website since March of 2022 and has never changed. Please kindly refrain from spreading untrue facts about our pool.We are extremely serious about the way we run our small business as several employees depend on our performance and financial situation. We are very strictly adhering to the 48 hour cancelation policy and it is explained on hotel.com website. Therefore at the time of check-in it is too late to be asking for a refund.And on a personal note, you were very apologetic on Thanksgiving day and very sweet about the whole pool situation. You clearly stated in our conversation that you understand no refund can be issued, as it is way past the 48 hour cancellation window.Kind regards,Aquarius Inn Management

Thank You so much for staying with us. Glad you enjoyed our quiet surroundings.

Thank You for recognizing the cleanliness and size of our rooms. Hope you had a great time visiting Capitol Reef NP

So wonderful to hear you enjoyed the spacious room at our Motel

Thank You so much for staying with us. Happy to hear you enjoyed your visit. We are always glad to help out any way we can.

Thank You for staying with us. Glad you enjoyed our remodeled suite with kitchenette. Hope to see you next time you visit this area

Thank You so much for staying with us

Thank You for your comments

Thank You for your feedback. We will definitely look into the plumbing situation in room 104.

Thank You for your comments. Our motel is open and welcoming to guests of all gender, race, nationalities and age. The guests you saw were probably just arriving, unpacking and trying to get settled into their rooms.Our motel sign is not broken at all, it just has light sensitive illumination that comes on at dusk, so if it wasn't lit up, it was not dark enough outside.

Thank You for your comments. There are very few establishments that operate on Sunday. It is highly recommended to do your research ahead of time, especially when you are travelling on Sundays. We are located in a rural area and our season is slowing down.

Thank You for staying with us.

Thank you for your feedback.

Thank You for your comments. Glad to hear you enjoyed the hot tub and found your room clean. We do have a very peaceful and quiet area surrounding our Motel

Thank You so much for your detailed review. Hope you enjoy the rest of your vacation in the rural areas of Utah.

Thank you for letting us know about your challenges with WiFi. The internet service we offer is the fastest available for our rural area.

Thank You for taking the time to leave your feedback. We really appreciate it.

Thank You so much for your comments and recommendations. We will look into the issues you are describing and work on a fix immediately. Really appreciate the time you took to describe your situation. We wish you gave us a chance to move you to a different room to avoid the flies and let our staff handle the situations at that moment.Thank You

Thank You for sharing your experience with us.

Thank You for your positive review, hope to see you again sometime in the future.

Thank You for recognizing the cleanliness of our rooms.

Thank You so much for your comments.