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Hotel Madrid

3.0 star property
A peaceful retreat where nature meets comfort, with a refreshing pool for afternoon dips and a well-stocked library perfect for quiet reading sessions.

Choose dates to view prices

Hotel Madrid sits just a short distance from Station Park, offering guests a peaceful setting with its garden and coffee shop. Visitors can enjoy in-room WiFi, take advantage of the pool, or browse the library. Past guests frequently mention the attentive, helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
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About this property

Hotel Madrid

  • Hotel near La Mata and Torrevieja Lagoons Natural Park
  • Located close to Station Park and Doña Sinforosa Park, Hotel Madrid provides a terrace, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a library and dry cleaning/laundry services.
  • You'll also find perks such as:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
    • A TV in reception, beach towels and meeting rooms
    • Tour/ticket information, concierge services and smoke-free property
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guest rooms at Hotel Madrid offer thoughtful touches, such as laptop-compatible safes and air conditioning, as well as amenities, such as free WiFi and sound-insulated walls.
  • Extra amenities include:
    • Rainfall showers, deep-soaking baths and bidets
    • Flat-screen TVs with cable channels
    • Wardrobes/cupboards, balconies and full-sized fridge/freezers

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8.2 out of 10, Very good, 483 reviews
The price is £56
includes taxes & fees
31 May - 1 Jun
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Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 24 December and 1 January.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 18 and younger are not allowed at this property; all guests older than 18 are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 6 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 9 AM to 9 PM
Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hotel Madrid have a pool?

Yes, this property has an outdoor pool. Pool access is from 9 AM to 9 PM.

Is Hotel Madrid pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Madrid?

Limited spots are available. There is free parking nearby.

What time is check-in at Hotel Madrid?

Check-in begins at 2:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Madrid?

Checkout is at noon.

Does Hotel Madrid provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Madrid located?

Located in the heart of Torrevieja, this hotel is within a 5-minute walk of Station Park, Doña Sinforosa Park and Los Naufragos Beach. Garden of the Nations Park and Sea and Salt Museum are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.4

Cleanliness

8.0

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 147 out of 456 reviews
Rating 8 - Good. 202 out of 456 reviews
Rating 6 - Okay. 84 out of 456 reviews
Rating 4 - Poor. 15 out of 456 reviews
Rating 2 - Terrible. 8 out of 456 reviews

Reviews

Verified

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel near to everything,spotless clean,staff was friendly
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Manjit

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
Polite friendly staff clean and breakfast nice options Room nice and spacious for long wkend
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, amenities
Clean room, kind staff, daily cleaning of room
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Was great hotel & location & service was top . Will stay again for sure .
Stayed 4 nights in Oct 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Great value. Clean. Friendly helpful staff. Good breakfast
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Glynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in and out were quick, efficient and very friendly. Breakfast included, was tasty and plenty of choice.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Dudley

Great hotel

A nice friendly hotel clean with very helpful staff.
Stayed 13 nights in Nov 2023
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff lovely basic but clean nice room good breakfast
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convenient location
Stayed 1 night in Feb 2025
Verified

8/10 Good

Sanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy hotel at decent price. Service was very good, nice people working at the reseption, housekeeping and breakfast restaurant.
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the hotel facilities were excellent and I found all of the staff members polite , efficient and helpful.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful. Great Location
Stayed 1 night in Dec 2024
Verified

8/10 Good

Christer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very nice and helpfull staff.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and very friendly staff. Good breakfast with lots to choose from. 20 minutes walk to bus station. Quite few cafes and restauramtes nearby
Stayed 4 nights in May 2025
Verified

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, booked a single room and was upgraded to a familly room / suite. Buffet breakfast was decent and also pool over the road at the back of the Hotel Car Park. Short walk to the marina and sea front and some good restaurants...in particular Pig n'Pollo and bar on corner as you come out of the hotel and turn right.
Chicken Gyros Pizza Pig n'Pollo
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, fridge was a bit noisy, otherwise good stay with a great breakfast
Stayed 1 night in May 2024
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was available, although we didn’t use it due to plenty of street parking nearby. Didn’t see or use the pool so unable to comment on that. Breakfast was OK, quite a variety of items to choose from, and the staff did help to cater for one of our party who is celiac.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable and clean
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and a great place

So friendly and helpful staff. I also enjoyed the breakfast a lot. I will stay here next time as well. Best regards from Sweden 🙂
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very friendly and nothing was too much trouble. Breakfast had a varied choice. Clean and located close to everything
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service
Nice staff. Clean and easy to communicate.
Stayed 17 nights in Dec 2024
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
The property, especially my room, was spotless. Within walking distance of centre and promenade.
Stayed 4 nights in Apr 2024
Verified

6/10 Okay

Lubov

Liked: Cleanliness
The location is good. Only one person at the front desk was able to speak English. There were 3 more people it’s front desk who could not understand even simple question.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Hilary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights on 2nd floor.Managed to check in before 2 and faced not onto main street which i think was quieter. Room fine for our stay and it was continental breakfast with good selection of pastries,certain cereals,hot drinks and fresh juice.The swimming pool is across the road where the parking for the hotel is and had chairs and sunbeds available.
Stayed 3 nights in May 2025