1/5 Terrible
Brian
13 Jul 2020
Disliked: Cleanliness, room comfort
Not recommended
A 3-night stay; 1-bedroom apartment. The hotel employees at check-in greet customers with an unacceptable, arrogant, condescending attitude. 3-day experience went downhill from there. WiFi was not working and staff had to come set up a new sign in. It worked for 45-minutes. After that WiFi was not working for the entire stay. Free WiFi? No, call it NO WiFi.
Along with a disgusting stench that filled the apartment every day, it was even more stomach turning to find cockroaches in the apartment every day. Staff (outside) explained that it's been a problem since recently fumigating the complex. Obviously, that didn't work out to well.
"New normal" for our pandemic world means no daily room cleaning service. Plus, all garbage needed to be bagged and taken to the outside trash by the customer. Acceptable. BUT, the hotel left a broken garbage can in the bathroom that needed to be opened by hand! Shameful! The bathroom is small and old. The toilet does not flush properly. Hot water for the shower lasted no more than 2 minutes.
It was unsettling to see what little regard the entire staff has for the coronavirus pandemic and the mandated safety protocols. Outside workers don't wear facemasks and are social distancing lazy. The check in staff are behind a Plexiglas like divider at the counter, yet two employees sit behind it with NO facemasks, and sitting right beside each other. Safe? Fail!
Overall, a terrible experience. I would NOT recommend this hotel.
Stayed 3 nights in Jul 2020
