Title: Rio Serrano Hotel + Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6127101&destination=Torres+del+Paine%2C+Magallanes+y+Antartica+Chilena%2C+Chile&selected=3124339&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Rio Serrano Hotel + Spa Torres del Paine's natural beauty surrounds travelers at this mountain retreat where outdoor adventures pair perfectly with wellness experiences ## Photo gallery for Rio Serrano Hotel + Spa ![Porch - Rio Serrano Hotel + Spa (Torres del Paine)](https://images.trvl-media.com/lodging/4000000/3130000/3124400/3124339/861f8b2d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/3d593304-ce4f-4fbf-a7d9-74bd34a8d47d-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Mountain view - Rio Serrano Hotel + Spa (Torres del Paine)](https://images.trvl-media.com/lodging/4000000/3130000/3124400/3124339/361a7612.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, open 9:00 AM to 10:00 PM, pool loungers - Rio Serrano Hotel + Spa (Torres del Paine)](https://images.trvl-media.com/lodging/4000000/3130000/3124400/3124339/cd01115b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Rio Serrano Hotel + Spa (Torres del Paine)](https://images.trvl-media.com/lodging/4000000/3130000/3124400/3124339/9ac6b64d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Rio Serrano Hotel + Spa, near Cuernos del Paine Lookout, offers a hearty breakfast buffet to start your day. Relax in the indoor pool or enjoy mountain views from the terrace. Book spa treatments like manicures and facials, or join horseback rides, yoga, and Pilates classes. ## Reviews 9.0 Wonderful ## Popular amenities - Parking included - Free Wi-Fi £226 2 May - 3 May ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=3124339&PinnedHotelID=3124339&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=3124339&PinnedHotelID=3124339&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=3124339&PinnedHotelID=3124339&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=3124339&PinnedHotelID=3124339&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=3124339&PinnedHotelID=3124339&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=3124339&PinnedHotelID=3124339&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=3124339&PinnedHotelID=3124339&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=3124339&PinnedHotelID=3124339&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Classic Double or Twin Room, Mountain View ![Classic Double or Twin Room, Mountain View | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/4000000/3130000/3124400/3124339/515106a1_edited_fc22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double or Twin Room, Mountain View 8.6 Excellent 11 reviews - Mountain view - 301 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed OR 2 Large Single Beds ### View all photos for Superior Double or Twin Room, Mountain View ![Superior Double or Twin Room, Mountain View | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/4000000/3130000/3124400/3124339/bb0ebf8e_edited_3ab1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room, Mountain View 9.6 Exceptional 23 reviews - Mountain view - 344 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Large Single Beds ### View all photos for Standard Double or Twin Room ![Standard Double or Twin Room | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/4000000/3130000/3124400/3124339/6dc65c2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room 8.2 Very good 10 reviews - 258 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed OR 2 Large Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTorres-Del-Paine-Hotels-Rio-Serrano-Hotel-Spa.h3124339.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTorres-Del-Paine-Hotels-Rio-Serrano-Hotel-Spa.h3124339.Hotel-Information) ## About the area Located in Torres del Paine, Rio Serrano Hotel + Spa is in the mountains and on the waterfront. Cuernos del Paine Lookout and Glacier Grey Viewpoint are notable landmarks, and the area's natural beauty can be seen at Serrano River and Torres del Paine National Park. Lago Pehoe and Salto Chico Falls are two other places to visit that come recommended. Discover the area's water adventures with nearby fishing, or enjoy the great outdoors with mountain climbing and horse riding. [Visit our Torres del Paine travel guide](https://www.expedia.co.uk/Torres-Del-Paine.dx6127101) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-51.23381%2C-72.97932&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pkVBJVEJFz2EwQophw6oU9YCE1Y=) Torres Del Paine, Sector Pueblito Serrano, Torres del Paine, Magallanes, 6170000 ### What's nearby - ![Serrano River](https://images.trvl-media.com/place/6127101/c7788e7e-1b90-4670-961b-dace56ec1746.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Serrano River 6 min walk \- 0.4 miles - ![Torres del Paine National Park](https://images.trvl-media.com/place/6101516/93b8aad8-bdec-493a-988c-2714546f537d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Torres del Paine National Park 7 min drive \- 2.2 miles - ![Lago Pehoe](https://images.trvl-media.com/place/553248635919602624/e542b398-e90f-4b62-bcf4-e2dd5708685a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lago Pehoe 29 min drive \- 11.7 miles - Cuernos del Paine Lookout 16 min drive \- 7.5 miles - Salto Chico Falls 29 min drive \- 11.7 miles ### Restaurants - Qawasqar 6 min walk - Don Pascual 1940 4 min walk - De Agostini 6 min walk - Restaurant Hotel Rio Serrano 1 min walk - Los Colonnos Del Sur 9 min walk ## About this property ### Rio Serrano Hotel + Spa Upscale family-friendly hotel near Torres del Paine National Park Located close to Cuernos del Paine Lookout, Rio Serrano Hotel + Spa provides a free breakfast buffet, a free daily manager's reception and a terrace. Active travellers can enjoy horse riding at this hotel. Treat yourself to a manicure/pedicure, a facial or a body treatment at Kolaf, the on-site spa. The on-site Regional cuisine restaurant, Qawasqar Restaurant, offers breakfast, lunch, dinner, light fare and garden views. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a shopping centre on-site and a firepit. Other perks at this hotel include: - An indoor pool, along with sunloungers - Free self-parking - Access to a nearby indoor pool, a porter/bellboy and a 24-hour front desk - Multilingual staff, a front desk safe and concierge services - Guest reviews give top marks for the helpful staff Room features All 108 individually furnished rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as amenities such as free WiFi and safes. Other amenities include: - Highchairs and free infant beds - Hypo-allergenic bedding, pillowtop mattresses and down duvets - Bathrooms with rainfall showers and designer toiletries - 43-inch Smart TVs with streaming services and digital channels - Wardrobes/cupboards, heating and daily housekeeping ## Similar properties ![Living area](https://images.trvl-media.com/lodging/53000000/52850000/52849200/52849140/20687db1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Morrena Lodge Torres del Paine - Breakfast included - Free Wi-Fi - Restaurant - Housekeeping 9.2 Wonderful 169 reviews £143 20 Apr - 21 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=52849140&PinnedHotelID=52849140&HadPinnedHotel=true®ionId=-1&adults=2) ![LCD TV](https://images.trvl-media.com/lodging/4000000/3170000/3162900/3162852/e63a9600.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Lago Grey Torres del Paine - Breakfast included - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 131 reviews £250 2 May - 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Breakfast included - All-inclusive - Parking included - Restaurant 9.2 Wonderful 28 reviews £355 17 Apr - 18 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=4530900&PinnedHotelID=4530900&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927810/23ff209c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel del Paine Torres del Paine - Breakfast included - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 140 reviews £231 3 May - 4 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=3927810&PinnedHotelID=3927810&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/6000000/5480000/5479500/5479439/85c2d990.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Altiplanico Puerto Natales Natales - Hot tub - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 206 reviews £118 7 Apr - 8 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=5479439&PinnedHotelID=5479439&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=3124339&PinnedHotelID=3124339&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=3124339,52849140,3162852,96658466,17424433) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Free in-room WiFi has a 2-device limit - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Free RV/bus/lorry parking on site - Limited on-site self parking ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:00 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Restaurants on site - De Agostini - Qawasqar Restaurant ### Things to do - Arcade/game room - Billiards/pool table - Full-service spa - Health club - Horseback riding/rentals - Indoor pool - Indoor pool (guest access) - Library - Playground - Sauna - Shopping centre - Steam room - TV in common areas ### Family friendly - Arcade/game room - Baby toys - Children's games - Children's toys - High chair - In-room cot - Indoor pool - Laundry facilities - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 4 meeting rooms - Business centre - Computer station - Conference centre (635 square foot of space) - Coworking space ### Outdoors - Firepit - Garden - In a national park - In the mountains - On a river - Outdoor entertainment area - Outdoor furniture - Pool loungers - Terrace ### Full-service spa - Body scrubs - Body wraps - Facials - Manicures/pedicures - Sauna - Spa open daily ### Accessibility - No lift ### More - 2 buildings - 4 floors - Banquet hall - Built in 2001 - Communal living room - Fireplace in lobby - Reception hall - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free cot - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 43-inch smart TV with digital channels - Streaming services ### Food and drink - Champagne service - Minibar ### More - Desk - Electrical adapters - Heating (climate-controlled) - Individual decor - Individual furnishings - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures The property is closed between 1 May and 1 October. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD). We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 10:00 PM Only registered guests are allowed in the guestrooms Free in-room WiFi has a 2-device limit Children under 18 years old are not allowed in the spa without adult supervision ### Property is also known as Río Serrano Río Serrano Hotel Río Serrano Hotel Torres Del Paine Río Serrano Torres Del Paine Hotel Río Serrano Torres Del Paine rio serrano hotel spa Torres Del Paine rio serrano hotel spa rio serrano spa Torres Del Paine rio serrano spa Hotel Río Serrano Rio Serrano Hotel + Spa Hotel Rio Serrano Hotel + Spa Torres Del Paine Rio Serrano Hotel + Spa Hotel Torres Del Paine ## Frequently asked questions ### Does Rio Serrano Hotel + Spa have a pool? ### How much does it cost to stay at Rio Serrano Hotel + Spa? ### Is Rio Serrano Hotel + Spa pet-friendly? ### How much is parking at Rio Serrano Hotel + Spa? ### What time is check-in at Rio Serrano Hotel + Spa? ### What time is check-out at Rio Serrano Hotel + Spa? ### Where is Rio Serrano Hotel + Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Rio Serrano Hotel + Spa Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.0 Location ### 9.0 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 338 8 - Good 114 6 - Okay 29 4 - Poor 14 2 - Terrible 13 ## Reviews Verified ### 10/10 Excellent #### Mark 13 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities We spent three nights and wish we could have stayed there forever (personal budgeting issues) Remarkable experience, service and staff . ![View looking North ](https://a.travel-assets.com/ugc/hotel-reviews/34f280fa-4154-4569-8950-04c6a301dfdf-1768313363830.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Making memories- before we can’t remember. ](https://a.travel-assets.com/ugc/hotel-reviews/38bef82f-e877-441b-9ff4-386ad5739be8-1768313367980.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mark Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### HANNAH 26 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is stunning. The staff were so helpful upon check in and also in advance. We managed to organize horse riding with The Massif even though we only had the one night there. They had a free seafood dish on offer which was yummy and we also dined in the restaurant, food was excellent. Breakfast buffet is definitely the best we’ve had in Chile. Views are unmatched, the extra large windows make the most of this. Rooms were incredibly clean and well prepared. We enjoyed the added bonus of the sauna and swimming pool. Really cant complain! It’s was a fabulous stay for our last night in Torres Del Paine! ##### HANNAH Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Phillip 25 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Friendly reception and clean room. Accommodating staff. ##### Phillip Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### April 29 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Amazing. The view from our room looked like a postcard. Great service. Great tour guides. ##### April Stayed 4 nights in Jan 2026 Verified ### 10/10 Excellent #### Richard 24 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities room cleaning and food kept this from being a five. Staff was delightful ##### Richard Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Kathryn 14 Nov 2025 Liked: Cleanliness, staff & service, amenities We loved the view from our room, the staff was great, and the amenities and property also wonderful. ##### Kathryn Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Nital 18 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing hotel with beautiful views located just outside of the Torres del Paine national park. The pool and spa are wonderful. The room and bathroom were clean and comfortable with lovely views of the mountains. Excellent vegetarian food options in both restaurants. Overall a wonderful stay. ##### Nital Stayed 2 nights in Dec 2025 Verified ### 8/10 Good #### Akiva 15 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice clean room, super nice employees particularly in the activities concierge, decent amenities ##### Akiva Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Fengxia 16 Dec 2025 Room was very clean. Staff were professional and helpful. Foods were delicious. ##### Fengxia Stayed 3 nights in Dec 2025 Verified ### 8/10 Good #### Douglas 16 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spa pool was beautiful Serves great setting unbelievable ##### Douglas Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Shari 26 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Free parking. The staff was so accommodating with everything from changes in dinner plans to being late at the spa! i would give the whole experience a 10/10\. ##### Shari Stayed 3 nights in Dec 2025 Verified ### 6/10 Okay #### Robert 29 Nov 2025 Excellent service ##### Robert Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Stephen 9 Nov 2025 Liked: Cleanliness, property conditions & facilities Fantastic view of Paine massif from rooms and restaurant. Excellent food for breakfast (included) and dinner (extra). Very helpful, professional staff and waiters. Very clean, well kept property. Only complaint was the shower: low water pressure and very fickle temperature control. ##### Stephen Stayed 5 nights in Oct 2025 Verified ### 10/10 Excellent #### Hong Yeong 1 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great staff especially the staff from the bar and restaurant. Swimming pool can be a bit warmer since the weather is still pretty cold. ##### Hong Yeong Stayed 2 nights in Sep 2025 Verified ### 4/10 Poor #### Kiko 17 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice view, Terrible customer service. Not worth the money. ##### Kiko Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Alim 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The view, dining, and service – all excellent. We had an issue witl our shower leaking from multiple areas leading to flooding around the bathroom floor. The maintenance staff managed to fix one leak but there's a design flaw in the shower door that causes the other. They were quite accommodating with adequate service recovery. Overall, great experience! ![](https://a.travel-assets.com/ugc/hotel-reviews/a9ebb3cc-a8c2-4bff-93c9-18c1449be5b6-1764612765080.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/91c28729-2f57-4c56-8463-b3afc09c34a3-1764612772424.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a5a08bfd-de16-4fab-ae65-ff00f63e37f1-1764612767881.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d326f27f-87e2-45e7-b7c6-8d0839c3afba-1764612756256.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alim Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Bin 10 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The food service was exceptional, the location is excellent. ##### Bin Stayed 2 nights in Feb 2025 Verified ### 10/10 Excellent #### FENG 15 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location, very nice services and friendly stuffs ##### FENG Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### Mark 28 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nicest hotel we've ever stayed at! Incredible location and views, excellent food, friendly staff. ![View from our room...](https://a.travel-assets.com/ugc/hotel-reviews/B4AC4C3871B83BE35C68C1FE940708955A13F6F21732797083828.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Another view from our room!](https://a.travel-assets.com/ugc/hotel-reviews/B559BA22F28D53E9ECF816F81F6D3F08B6D5C7C71732797085148.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mark Stayed 3 nights in Nov 2024 Verified ### 10/10 Excellent #### Daniel 20 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing hotel and great views. Food was awesome and we had a lovely time ##### Daniel Stayed 3 nights in Jan 2025 Verified ### 10/10 Excellent #### Michael 15 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### You will love this place Absolutely loved this place. Spa, restaurant, bar, and service were perfect. ![](https://a.travel-assets.com/ugc/hotel-reviews/8D9C8D3CA6289194A513AE618952A150D4E5D4611739618758910.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A83A47EA8ED582BA5DF17541105D600EC9467EE11739618759628.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F75C2D00C21C685BCB97FFEA5E898B940B15AB861739618759170.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michael Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### Kalina 26 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I the food was amazing!! Both breakfast and dinner was one of the best we’ve had in Chile! Beautiful views and wonderful environment ##### Kalina Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### Chris 16 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing location and hotel Rio Serrano Hotel is set in a truly stunning location—without doubt one of the most beautiful places I’ve ever visited, and this was country number 66 for me. The hotel itself was excellent: clean, comfortable, and supported by a team of genuinely helpful staff. The view from our room was simply breathtaking, and we were honestly devastated to leave after just four nights. The on-site company, Massif, was fantastic. For first-time visitors, I highly recommend booking with them if you’d prefer not to organise your own activities. Their tours were well-run, informative, and a great way to experience the area. We’re already planning our return—this place is too special not to visit again. ![](https://a.travel-assets.com/ugc/hotel-reviews/771edbdd-2b74-4237-9960-7d0593cb729c-1758051005121.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Chris Stayed 4 nights in Sep 2025 Verified ### 10/10 Excellent #### DONALD 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is a really nice property! Staff is AMAZING! “Aux petits soins” The food is Good! The Spa is Fantastic! The only thing… is not about the hotel… it’s all about clients attitude… they are not respectful and quiet and they SLAMMED the doors all the time - 7am or 11pm They just don’t care if you are sleeping, tired or not… So I had a concern about that… and I just tell the Guests relations desk… and guest what? No more! Voila! ![](https://a.travel-assets.com/ugc/hotel-reviews/8a3b3442-2f39-45af-9a62-1048a3271faa-1760143903837.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/efbd96b3-0084-4aaf-ae3d-dc6bc798b35d-1760143900235.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b2a0c899-47af-46ba-ab01-1c05eb4124df-1760143903971.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5089f8c6-c432-41d3-b546-dfc8989af94b-1760143913576.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### DONALD Stayed 4 nights in Oct 2025 Verified ### 10/10 Excellent #### Alaknarayan 9 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great view from our room, friendly staff, good cuisine, nice pool & Spa, wonderful experience ##### Alaknarayan Stayed 3 nights in Mar 2024 ### Expedia's Latest Trends ### Hotels > - [Ni-Newen](https://www.expedia.co.uk/Pucon-Hotels-Ni-Newen.h92372990.Hotel-Information) > - [Mawün Hotel Pucón](https://www.expedia.co.uk/Pucon-Hotels-Mawun-Hotel-Pucon.h76468095.Hotel-Information) > - [Winebox Valparaiso](https://www.expedia.co.uk/Vina-Del-Mar-Hotels-Winebox-Valparaiso.h28762730.Hotel-Information) > - [Departamento San Alfonso del mar](https://www.expedia.co.uk/Vina-Del-Mar-Hotels-Departamento-San-Alfonso-Del-Mar.h8344031.Hotel-Information) > - [Club Playa Blanca](https://www.expedia.co.uk/Coquimbo-Hotels-Club-Playa-Blanca.h93033339.Hotel-Information) > - [Wyndham Puerto Varas Pettra](https://www.expedia.co.uk/Puerto-Montt-Hotels-Hotel-Cumbres-Puerto-Varas.h2959469.Hotel-Information) > - [Hotel Geronimo](https://www.expedia.co.uk/Villarrica-Hotels-Hotel-Geronimo.h16316935.Hotel-Information) > - [Vik Chile](https://www.expedia.co.uk/San-Fernando-Hotels-Vik-Chile.h8726594.Hotel-Information) > - [Hotels in Llangollen](https://www.expedia.co.uk/Llangollen-Hotels.d4384.Travel-Guide-Hotels) > - [TerraViña](https://www.expedia.co.uk/San-Fernando-Hotels-TerraVina.h3775207.Hotel-Information) > - [HOTEL EL DORADO](https://www.expedia.co.uk/Concepcion-Hotels-HOTEL-EL-DORADO.h84154323.Hotel-Information) > - [La Casona at Matetic Vineyards](https://www.expedia.co.uk/Vina-Del-Mar-Hotels-La-Casona-At-Matetic-Vineyards.h39820563.Hotel-Information) > - [Primera Hacienda Hotel Boutique](https://www.expedia.co.uk/La-Serena-Hotels-Primera-Hacienda-Hotel-Boutique.h13357169.Hotel-Information) > - [Hotels in Kassiopi](https://www.expedia.co.uk/Kassiopi-Hotels.d6051481.Travel-Guide-Hotels) > - [Hotel Casa Solaria](https://www.expedia.co.uk/Villarrica-Hotels-Hotel-Casa-Solaria.h24943118.Hotel-Information) > - [Lodge Deseado](https://www.expedia.co.uk/Timaukel-Hotels-Lodge-Deseado.h57416819.Hotel-Information) > - [Iorana Hotel](https://www.expedia.co.uk/Hanga-Roa-Hotels-Iorana-Hotel.h4351662.Hotel-Information) > - [Hotel Takha Takha](https://www.expedia.co.uk/San-Pedro-De-Atacama-Hotels-Hotel-Takha-Takha.h76773106.Hotel-Information) ### Flights > - [Flights from Paisley (GLA) to Singapore (SIN)](https://www.expedia.co.uk/lp/flights/gla/sin/glasgow-to-singapore) > - [Flights from Lagos (LOS) to Asaba (ABB)](https://www.expedia.co.uk/lp/flights/los/abb/lagos-to-asaba) > - [Flights from Hounslow (LHR) to Düsseldorf (DUS)](https://www.expedia.co.uk/lp/flights/lhr/dus/london-to-dusseldorf) ### Packages > - [Carsington Water](https://www.expedia.co.uk/Carsington-Water-Ashbourne.d553248634855573145.Attraction) > - [Marischal Museum](https://www.expedia.co.uk/Marischal-Museum-Central-Aberdeen.d6083393.Attraction) ### General > - [Visit Islington](https://www.expedia.co.uk/London-Islington.dx179520) ---