Title: Rio Serrano Hotel + Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Rio Serrano Hotel + Spa Riverside hotel with full-service spa and free breakfast ![Indoor pool, open 9:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/4000000/3130000/3124400/3124339/54efdb58.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Gift shop](https://images.trvl-media.com/lodging/4000000/3130000/3124400/3124339/3900ffe2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/4000000/3130000/3124400/3124339/9ac6b64d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Double or Twin Room, Mountain View | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/4000000/3130000/3124400/3124339/bb0ebf8e_edited_3ab1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden views, open daily](https://images.trvl-media.com/lodging/4000000/3130000/3124400/3124339/0161791c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Rio Serrano Hotel + Spa, near Cuernos del Paine Lookout, offers a hearty breakfast buffet to start your day. Relax in the indoor pool or enjoy mountain views from the terrace. Book spa treatments like manicures and facials, or join horseback rides, yoga, and Pilates classes. 9.0 Wonderful ## Popular amenities - - - - - Bar - Gym £309 16 Dec - 17 Dec ## Room options ### Check availability for these dates Tonight [Nov 17 - Nov 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=3124339&PinnedHotelID=3124339&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=3124339&PinnedHotelID=3124339&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 18 - Nov 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=3124339&PinnedHotelID=3124339&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=3124339&PinnedHotelID=3124339&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=3124339&PinnedHotelID=3124339&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=3124339&PinnedHotelID=3124339&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=3124339&PinnedHotelID=3124339&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=3124339&PinnedHotelID=3124339&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Classic Double or Twin Room, Mountain View | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/4000000/3130000/3124400/3124339/515106a1_edited_fc22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double or Twin Room, Mountain View 9.0 Wonderful 8 reviews ### Highlights Individually furnished Individually decorated Air conditioning Free cots/infant beds Plasma TV Hypo-allergenic bedding Premium bedding Blackout curtains - 301 sq ft - Mountain view - Sleeps 2 - 1 King Bed OR 2 Large Single Beds ![Superior Double or Twin Room, Mountain View | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/4000000/3130000/3124400/3124339/bb0ebf8e_edited_3ab1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room, Mountain View 9.6 Exceptional 21 reviews ### Highlights Individually furnished Individually decorated Free cots/infant beds Smart TV Hypo-allergenic bedding Premium bedding Blackout curtains Pillow-top bed - 344 sq ft - Mountain view - Sleeps 3 - 1 King Bed OR 2 Large Single Beds ![Standard Double or Twin Room | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/4000000/3130000/3124400/3124339/6dc65c2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room 8.2 Very good 10 reviews ### Highlights Individually furnished Individually decorated Free cots/infant beds Hypo-allergenic bedding Premium bedding Blackout curtains Pillow-top bed Down duvet - 258 sq ft - Sleeps 2 - 1 King Bed OR 2 Large Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTorres-Del-Paine-Hotels-Rio-Serrano-Hotel-Spa.h3124339.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTorres-Del-Paine-Hotels-Rio-Serrano-Hotel-Spa.h3124339.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-51.23381%2C-72.97932&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pkVBJVEJFz2EwQophw6oU9YCE1Y=) Torres Del Paine, Sector Pueblito Serrano, Torres del Paine, Magallanes, 6170000 #### What's nearby - Serrano River - 6 min walk - 0.4 miles - Torres del Paine National Park - 7 min drive - 2.2 miles - Cuernos del Paine Lookout - 24 min drive - 7.5 miles - Lago Pehoe - 34 min drive - 11.7 miles - Salto Chico Falls - 34 min drive - 11.7 miles #### Restaurants - ‪Don Pascual 1940 - ‬4 min walk - ‪Qawasqar - ‬6 min walk - ‪Restaurant Hotel Rio Serrano - ‬1 min walk - ‪Los Colonnos Del Sur - ‬9 min walk - ‪De Agostini - ‬6 min walk ## About this property ### Rio Serrano Hotel + Spa Upscale family-friendly hotel near Torres del Paine National Park Located close to Cuernos del Paine Lookout, Rio Serrano Hotel + Spa provides a free breakfast buffet, a free daily manager's reception and a terrace. Active travellers can enjoy horse riding at this hotel. Treat yourself to a body wrap, a facial or a body scrub at Kolaf, the on-site spa. The on-site Regional cuisine restaurant, Qawasqar Restaurant, offers breakfast, lunch, dinner, light fare and garden views. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a shopping centre on-site and a firepit. Other perks at this hotel include: - An indoor pool, along with sunloungers - Free self-parking - Access to a nearby indoor pool, a gift shop and smoke-free property - A banquet hall, coworking spaces and tour/ticket information - Guest reviews give top marks for the helpful staff Room features All 108 individually furnished rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as amenities such as free WiFi and safes. Other amenities include: - Highchairs and free infant beds - Hypo-allergenic bedding, pillowtop mattresses and down duvets - Bathrooms with rainfall showers and designer toiletries - Wardrobes/cupboards, heating and daily housekeeping ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/4000000/3170000/3162900/3162852/999802ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Lago Grey Torres del Paine - Breakfast included - Parking included - Free WiFi - Restaurant 9.0 Wonderful 120 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=3162852&PinnedHotelID=3162852&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/53000000/52850000/52849200/52849140/20687db1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Morrena Lodge Torres del Paine - Breakfast included - Free WiFi - Restaurant - Housekeeping 9.2 Wonderful 135 reviews £145 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=52849140&PinnedHotelID=52849140&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927810/19866cb7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel del Paine Torres del Paine - Breakfast included - Parking included - Free WiFi - Restaurant 8.2 Very good 127 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=3927810&PinnedHotelID=3927810&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/16000000/15170000/15165600/15165505/3f8c1d2b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostería Pehoe Torres Del Paine - Breakfast included - Parking included - Free WiFi - Restaurant 7.2 Good 20 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=15165505&PinnedHotelID=15165505&HadPinnedHotel=true®ionId=-1&adults=2) ![Jetted bathtub](https://images.trvl-media.com/lodging/5000000/4260000/4258000/4257984/88d5e401.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Explora en Torres del Paine Torres del Paine - Pool - Hot tub - Breakfast included - All-inclusive 9.4 Exceptional 25 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=4257984&PinnedHotelID=4257984&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/104000000/103300000/103298800/103298769/aa9553fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Domos Río Serrano - Caja Los Andes Torres del Paine - Parking included - Restaurant 9.0 Wonderful 23 reviews £121 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=103298769&PinnedHotelID=103298769&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/21000000/20460000/20455100/20455067/9109d577.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pampa Lodge Quincho y Caballos Torres del Paine - Breakfast included - Parking included - Free WiFi - Restaurant 10 Exceptional 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=20455067&PinnedHotelID=20455067&HadPinnedHotel=true®ionId=-1&adults=2) ![Continental breakfast on weekdays (USD 17 per person)](https://images.trvl-media.com/lodging/46000000/46000000/45998600/45998549/62ba10b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Refugio Vértice Paine Grande Hostel Torres del Paine - Restaurant - Breakfast available - Bar - Housekeeping [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=45998549&PinnedHotelID=45998549&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Free in-room WiFi has a 2-device limit - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Free RV/bus/lorry parking on site - Limited on-site parking ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:00 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Restaurants on site - De Agostini - Qawasqar Restaurant ### Things to do - Arcade/game room - Billiards/pool table - Full-service spa - Health club - Horseback riding/rentals - Indoor pool - Indoor pool (guest access) - Library - Playground - Sauna - Shopping centre - Steam room - TV in common areas ### Family friendly - Arcade/game room - Baby toys - Children's games - Children's toys - High chair - In-room cot - Indoor pool - Laundry facilities - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 4 meeting rooms - Business centre - Computer station - Conference centre (635 square foot of space) - Coworking space ### Outdoors - Firepit - Garden - In a national park - In the mountains - On a river - Outdoor entertainment area - Outdoor furniture - Pool loungers - Terrace ### Full-service spa - Body scrubs - Body wraps - Facials - Manicures/pedicures - Sauna - Spa open daily ### Accessibility - No lift ### More - 2 buildings - 4 floors - Banquet hall - Built in 2001 - Communal living room - Fireplace in lobby - Reception hall - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free cot - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Champagne service - Minibar ### More - Desk - Electrical adapters - Heating (climate-controlled) - Individual decor - Individual furnishings - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation ### Renovations and closures The property is closed between 1 May and 1 October. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%). We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 10:00 PM Only registered guests are allowed in the guestrooms Free in-room WiFi has a 2-device limit Children under 18 years old are not allowed in the spa without adult supervision ### Property is also known as Río Serrano Río Serrano Hotel Río Serrano Hotel Torres Del Paine Río Serrano Torres Del Paine Hotel Río Serrano Torres Del Paine rio serrano hotel spa Torres Del Paine rio serrano hotel spa rio serrano spa Torres Del Paine rio serrano spa Hotel Río Serrano Rio Serrano Hotel + Spa Hotel Rio Serrano Hotel + Spa Torres Del Paine Rio Serrano Hotel + Spa Hotel Torres Del Paine ## Frequently asked questions ### Does Rio Serrano Hotel + Spa have a pool? > Yes, this property has an indoor pool. Pool access is from 9:00 AM to 10:00 PM. ### How much does it cost to stay at Rio Serrano Hotel + Spa? > As of 17 Nov 2025, prices found for a 1-night stay for 2 adults at Rio Serrano Hotel + Spa on 16 Dec 2025 start from £308.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Torres-Del-Paine-Hotels-Rio-Serrano-Hotel-Spa.h3124339.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Rio Serrano Hotel + Spa pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Rio Serrano Hotel + Spa? > Self-parking is free at this property. ### What time is check-in at Rio Serrano Hotel + Spa? > Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Rio Serrano Hotel + Spa? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Where is Rio Serrano Hotel + Spa located? > This family-friendly Torres del Paine hotel is located on the waterfront, within 3 mi (5 km) of Serrano River and Torres del Paine National Park. Cuernos del Paine Lookout and Lago Pehoe are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Rio Serrano Hotel + Spa Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 309 8 - Good 110 6 - Okay 27 4 - Poor 13 2 - Terrible 12 ### 9.6/10 Cleanliness ### 9.0/10 Staff & service ### 9.2/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 10/10 Excellent #### Stephen 9 Nov 2025 Liked: Cleanliness, property conditions & facilities Fantastic view of Paine massif from rooms and restaurant. Excellent food for breakfast (included) and dinner (extra). Very helpful, professional staff and waiters. Very clean, well kept property. Only complaint was the shower: low water pressure and very fickle temperature control. ##### Stephen Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Philip 31 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was just perfect. Thank you. ![](https://a.travel-assets.com/ugc/hotel-reviews/8f3ba806-58d1-4c33-b848-b1fcd6da323d-1761948243920.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Philip Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Kathy 27 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best hotel we stayed in Chile ![](https://a.travel-assets.com/ugc/hotel-reviews/45321d66-9380-4f48-be48-ebb5846ae5a5-1745759736058.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kathy Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Luis 1 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, surroundings and excellent food. A great stay. ##### Luis Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### wensheng 16 Jan 2025 Liked: Amenities Excellent place ##### wensheng Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Sylvain 29 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great time at Rio Serrano Hotel ##### Sylvain Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Johannes 24 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A wonderful hotel with great facilities and a very friendly and helpful staff. They offer many tours to Torres del Paine, but I would recommend to drive there with a 4x4 rental car, which will give you maximum flexibility if you plan to do your hiking tours without guides. ##### Johannes Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Julie 4 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fabulous hotel on edge of torres del paine. ##### Julie Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Kimberley 5 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horses and bougie! The hotel was so beautiful and the staff too! Everyone was soo kind! Its is stunning and im so grateful to have stayed there. My reasoning was the base of the towers hike as this hotel shaves some of the distance off and you can relax! Great spa and great excusions too. The horses coming in and out are the most amazinf view ever! ##### Kimberley Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Madiha 22 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The spa facilities, view, atmosphere — everything is perfect. I spent a week in TdP on the OTrek. They stay at Rio Serrano made it a perfect ending. Highly recommended it to anyone traveling there. ##### Madiha Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Rupal 17 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### a perfect place to unwind a lovely hotel / experience at Rio Serrano. The perfect place to unwind after some long hours spent in Torres Del Paine park. Great service, spa was perfect and appreciated the variety of vegetarian food they offered. Highly recommend! ##### Rupal Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Julia 16 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rio Serrano hotel and spa was the perfect place for the last night of our trip! We enjoyed the spa services, cozy rooms, and great views. ##### Julia Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Anita 1 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Patagonian Lamb on the spit offered to all guests was a special treat. ##### Anita Stayed 6 nights in Oct 2024 ### 10/10 Excellent #### Kathryn 19 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay in October for 7 nights. Had a great stay at rio Serrano for 7 nights. We stayed in a superior room and the view was even better than it looked in the pictures. All the food was great(loved the cerviche) and the staff excellent. The best part is probably the pool and spa which is just beautiful and full of great features(sauna, showers, available drinks). I would recommend this hotel for anyone wanting a luxurious stay close to the park. ##### Kathryn Stayed 7 nights in Oct 2024 ### 8/10 Good #### Heidi 4 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s a nice place to stay for a few nights, the pool is very nice as was the massage areas. Breakfast is more than ample. There are some areas to walk around there. ##### Heidi Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Stephanie 21 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities This hotel is amazing! The location is perfect with stunning views. The spa is accessible daily for free to use the heated pool and sauna again with amazing views. Staff was fantastic. The daily buffet breakfast was excellent. Highly recommend this hotel and spa!! ##### Stephanie Stayed 1 night in Jan 2023 ### 8/10 Good #### Justyna 5 Mar 2025 Liked: Cleanliness, staff & service, amenities The hotel itself (lounges, restaurants, area outside) is beautiful but the rooms leave much to be desired for the price. We paid over $400 for a standard room and the bathroom was not updated at all. In addition, the shower grout did not look clean. ##### Justyna Stayed 1 night in Feb 2025 ### 10/10 Excellent #### CHI HO 5 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food is very good. Pool and and sauna are well maintained. Staff are very friendly and helpful. Everyone is great. The view is just amazing. ##### CHI HO Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Ashita 28 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved my stay at Rio Serrano. They somehow figured out it was my birthday and surprised me with a birthday cake on our first night there. The views are absolutely breathtaking taking from our room and the restaurant. The area around the hotel is perfect to relax after a long day of hike. Will definitely stay here again if I return in future. ##### Ashita Stayed 5 nights in Oct 2023 ### 10/10 Excellent #### Stephanie 24 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities Incredible hotel! Staff is amazing and the views are stunning. Horses everywhere. The breakfast buffet is delicious. Lounge good was just ok. The heated swimming pool with the spa accents 5 star. Highly recommend this hotel! ##### Stephanie Stayed 7 nights in Jan 2023 ### 10/10 Excellent #### luke 7 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Rio Serrano was an amazing stay. My wife and I hiked the W trail and went the the Rio after. It was a great way to relax after the long days. The staff was very tentative and always was ready to help. The pool and sauna were an added bonus for the soreness from the hike. Overall I would recommend this hotel to anyone looking for a stay in the Torres Del Paine region. ##### luke Stayed 1 night in Oct 2022 ### 10/10 Excellent #### James 27 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall a very good experience. You are paying for the location and all-inclusive of course. The double room was not anything special. The food was fantastic, but they mismanaged the Christmas Night dinner and we ate an hour and a half past our reservation. ##### James Stayed 2 nights in Dec 2023 ### 8/10 Good #### Verified traveller 1 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good resort, missing a bit of polish to be great This hotel was a part of our great experience in Patagonia. Excursions and guides were top notch. There were some hiccups to reserve the excursions, including emails not returned, but luckily everything turned out ok. More thought could be given to overall experience such as 2 chairs in the room instead of one. And both cold water and hot tub pools in the spa. But overall a good experience. ##### Verified traveller Stayed 3 nights in Nov 2022 ### 10/10 Excellent #### Vladimir 21 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice view but not from our room All was great except view of the parking lot from our room - we expected view on Torres del Paine, nor dirty cars. When we asked why, the answer was that this is the room we reserved. It is clearly problem with Hotels.com that it does not provided critical information- for price we paid we expected good view… ##### Vladimir Stayed 1 night in Feb 2023 ### 8/10 Good #### Susan 20 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Views towards mountains are unbeatable….! Staff v friendly and helpful. But room not v well decorated and bathroom small. Got only one easy chair in our Superior Dbl. No pictures or soft furnishings?! Hot water ran out. No table available in restaurant despite our bkg…..system needs rethinking…..big groups staying make it difficult. Also make restaurant v v noisy and not relaxing. ##### Susan Stayed 1 night in Nov 2023 ## Expedia's Latest Trends ### Hotels > [Radisson Hotel & Apartments Gdansk](https://www.expedia.co.uk/Gdansk-Hotels-Radisson-Hotel-Suites.h32518711.Hotel-Information) > > [The Albert Arms](https://www.expedia.co.uk/Esher-Hotels-The-Albert-Arms.h33985359.Hotel-Information) > > [Eden Hôtel & Spa Cannes](https://www.expedia.co.uk/Cannes-Hotels-Eden-Hotel-Spa-Cannes.h907239.Hotel-Information) > > [Le Bailli de Suffren](https://www.expedia.co.uk/Rayol-Canadel-Sur-Mer-Hotels-Le-Bailli-De-Suffren.h2146174.Hotel-Information) > > [Hotels near Boucher Road Playing Fields](https://www.expedia.co.uk/Boucher-Road-Playing-Fields-Hotels.0-l553248634855454669-0.Travel-Guide-Filter-Hotels) > > [Brook Red Lion Hotel](https://www.expedia.co.uk/Colchester-Hotels-Brook-Red-Lion-Hotel.h900905.Hotel-Information) > > [Avista Grande Phuket Karon - MGallery](https://www.expedia.co.uk/Phuket-Hotels-Avista-Grande-Phuket-Karon-MGallery.h19257293.Hotel-Information) > > [Rendezvous Hotel Singapore by Far East Hospitality](https://www.expedia.co.uk/Singapore-Hotels-Rendezvous-Hotel-Singapore.h447343.Hotel-Information) > > [Hotel Desertica](https://www.expedia.co.uk/San-Pedro-De-Atacama-Hotels-Hotel-Desertica.h27744583.Hotel-Information) > > [APARTMENT IN PLAYA DE LA CARIHUELA](https://www.expedia.co.uk/Torremolinos-Hotels-Apartment-IN-Playa-DE-LA-Carihuela.h18976981.Hotel-Information) > > [Russell Scott Backpackers Hostel](https://www.expedia.co.uk/Leeds-Hotels-Russell-Scott-Backpackers-Hostel.h19413531.Hotel-Information) > > [Hotel Cristina](https://www.expedia.co.uk/Limone-Sul-Garda-Hotels-Hotel-Cristina.h2690293.Hotel-Information) > > [Private Star Wars themed lodge with lovely views](https://www.expedia.co.uk/Arisaig-Hotels-Private-Star-Wars-Themed-Lodge-With-Lovely-Views.h53343089.Hotel-Information) > > [Hotels with a View in Liverpool](https://www.expedia.co.uk/Liverpool-Hotels-Hotel-With-A-View.0-0-d6046241-thotelwithaview.Travel-Guide-Filter-Hotels) > > [BestWestern Hotels in Kings Cross St. Pancras](https://www.expedia.co.uk/Kings-Cross-St-Pancras-London-Hotels-Best-Western.0-n6047476-0--bBestWestern.Travel-Guide-Filter-Hotels) > > [FourSeasons Hotels in Durban](https://www.expedia.co.uk/Durban-Hotels-Four-Seasons.0-0-d1073--bFourSeasons.Travel-Guide-Filter-Hotels) ### Flights > [flights from philadelphia intl airport](https://www.expedia.co.uk/lp/airports/phl/flights-from-philadelphia-intl-airport) > > [flights from twente airport](https://www.expedia.co.uk/lp/airports/ens/flights-from-twente-airport) > > [Flights from Washington (DCA) to London (LHR)](https://www.expedia.co.uk/lp/flights/dca/lhr/washington-to-london) > > [Flights from Arlanda (ARN) to Edinburgh (EDI)](https://www.expedia.co.uk/lp/flights/arn/edi/stockholm-to-edinburgh) > > [Flights from London (LHR) to Santo Domingo (SDQ)](https://www.expedia.co.uk/lp/flights/lhr/sdq/london-to-santo-domingo) > > [Flights from London (LHR) to San Salvador (SAL)](https://www.expedia.co.uk/lp/flights/lhr/sal/london-to-san-salvador) ### Cars > [Enterprise Car Rentals In Penrith](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Penrith.d5654-c15.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Nusa Dua](https://www.expedia.co.uk/Things-To-Do-In-Nusa-Dua.d9278.Travel-Guide-Activities) ### Packages > [Vale do Lobo Holidays](https://www.expedia.co.uk/Vale-Do-Lobo.d6157711.Holidays-City-Breaks) > > [Bora Bora Holidays](https://www.expedia.co.uk/Bora-Bora.d602861.Holidays-City-Breaks) ### General > [Visit Port Vila](https://www.expedia.co.uk/Port-Vila.dx3715)