Hotel Lago Grey

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In-room safe
In-room safe
In-room safe
In-room safe

Overview of Hotel Lago Grey

Hotel Lago Grey

3.5 star property

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Restaurant
  • Bar
  • Laundry
Sector Lago Grey S/N, Torres Del Paine, Magallanes, 8320000

Explore the area

  • Popular LocationCuernos del Paine Lookout43 min drive
  • Popular LocationSalto Chico Falls50 min drive
  • Popular LocationSalto Grande65 min drive

Choose dates to view prices

About this area

Torres Del Paine

Located in Torres Del Paine, Hotel Lago Grey is in a national park and on a lake. The area's natural beauty can be seen at Torres del Paine National Park and Salto Chico Falls.

What's nearby

  • Cuernos del Paine Lookout - 43 min drive
  • Salto Chico Falls - 50 min drive
  • Salto Grande - 65 min drive
  • Lake Sarmiento - 69 min drive
  • Rio Paine Waterfall - 115 min drive

About this property

Hotel Lago Grey

3.5-star Lakefront hotel, walk to Torres del Paine National Park
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, coffee/tea in a common area and concierge services. All 60 rooms offer LCD TVs, safes and free toiletries.
Hotel Lago Grey offers 60 forms of accommodation with a safe and free toiletries. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit. Housekeeping is offered on a daily basis and hairdryers can be requested.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower/bath combination

Entertainment

  • LCD TV

More

  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - noon
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed during June, July and August.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

Property is also known as

Hotel Lago
Hotel Lago Grey
Hotel Lago Grey Torres Del Paine
Lago Grey
Lago Grey Hotel
Lago Grey Torres Del Paine
Hotel Lago Grey Hotel
Hotel Lago Grey Torres Del Paine
Hotel Lago Grey Hotel Torres Del Paine

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 37 out of 74 reviews
5 - Excellent 50%
Rating 4 - Good. 29 out of 74 reviews
4 - Good 39%
Rating 3 - Okay. 8 out of 74 reviews
3 - Okay 11%
Rating 2 - Poor. 0 out of 74 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 74 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Staff & service, amenities
Beautiful view of the grey glacier! Rooms could use slight updating and deep clean. There were smashed bugs on our wall and in the bathroom. Overall beautiful property.
Stayed 1 night in Dec 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I tried to get help with transportation from Puerto Natales but they just sent their main link with no help. It is a gravel road on/off 2 hours to get there. A private taxi is over $100 USD 1 way and the public bus only runs once early in the morning or once at night. We learned most people rent a car. I learned through networking that there may be a shared shuttle but not sure how to find it and hotel will not help. Not all rooms have the amazing view, some just to another building or greenery. They are simple rooms but effective and warm, good pillows with TV. It is all the basics. There is no spa or sundry store, you must walk/drive down to a mini mart that is separate but not far. If you want Hotel Lago Grey souvenirs get them there because they are not in Puerto Natales. Great cappuccino machine in bar area and decent meals. Only place to eat so either bring your own food or plan on having all your meals there, which are pricey. You must ask a lot of questions regarding tours, timing, etc it is not efficient. However, the guides on the tours are great and helpful!
Stayed 1 night in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not easy to get to but worth the views!!!
Amazing Views!!!
Stayed 4 nights in Jul 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a good location, just a short drive down to the trailhead where you can hike down to the beach where you can view the Grey Glacier and any icebergs that have calved off the glacier, and also where you can hike up to Mirador Ferrier. If you are planning to continue your trip into the park, you can take a one way boat ride to the other side of Lago Grey. I was generally satisfied with my stay, and the service was excellent from the reception as well as the restaurant/bar. However, in the room, the power sockets are placed behind the bed, so I had to shift the bed away from the wall in order to access power. Also, although you see beautiful pictures of the glaciers in the photos provided by the hotel, the view I got from my room was of a tree and other buildings. I think only the rooms on the higher floors in the newer block get the view, and in any event the glacier and the lake are quite far from the hotel so don't expect to get a close up view from your room.
Stayed 1 night in Jul 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019