Title: Hotel del Paine Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=3927810&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel del Paine Travelers sip morning coffee in the lobby while planning Patagonian adventures, then explore the stunning landscapes by bike or relax in the indoor pool ## Photo gallery for Hotel del Paine ![View from property - Hotel del Paine (Torres del Paine)](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927810/23ff209c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - Hotel del Paine (Torres del Paine)](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927810/b87cd274.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily self-service breakfast - Hotel del Paine (Torres del Paine)](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927810/00cb7c4b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dock - Hotel del Paine (Torres del Paine)](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927810/866a2f6a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Hotel del Paine (Torres del Paine)](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927810/06ef2cdb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel del Paine, surrounded by the majestic Torres del Paine National Park, offers a free breakfast buffet. Guests can explore the area on rental bikes or relax in the garden. The property provides an airport shuttle, laundry facilities, and helpful staff. ## Reviews 8.4 Very good ## Popular amenities - Breakfast included - Parking included - Free Wi-Fi - Restaurant - Bar - Laundry room ## Room options ### Check availability for these dates Tonight [Jan 18 - Jan 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=3927810&PinnedHotelID=3927810&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=3927810&PinnedHotelID=3927810&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 19 - Jan 20](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=3927810&PinnedHotelID=3927810&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=3927810&PinnedHotelID=3927810&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3927810&PinnedHotelID=3927810&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3927810&PinnedHotelID=3927810&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=3927810&PinnedHotelID=3927810&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=3927810&PinnedHotelID=3927810&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Double or Twin Room ![Double or Twin Room | Premium bedding, desk, blackout curtains, travel cot](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927810/aca05355.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room 9.0 Wonderful 2 reviews ### Highlights Blackout curtains Premium bedding Hairdryer Rainfall showerhead Separate bath and shower Private bathroom Desk Travel cot - 172 sq ft - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Triple Room ![Triple Room | Premium bedding, desk, blackout curtains, travel cot](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927810/646a5efa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 10.0 Exceptional 1 review ### Highlights Blackout curtains Premium bedding Hairdryer Rainfall showerhead Separate bath and shower Private bathroom Desk Travel cot - 215 sq ft - Sleeps 3 - 3 Single Beds ### View all photos for Double Room Standard ![Premium bedding, desk, blackout curtains, travel cot](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927810/eaaa190b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - Sleeps 3 ### View all photos for Triple Room Standard ![Premium bedding, desk, blackout curtains, travel cot](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927810/cbc9a6c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Standard - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTorres-Del-Paine-Hotels-Hotel-Del-Paine.h3927810.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTorres-Del-Paine-Hotels-Hotel-Del-Paine.h3927810.Hotel-Information) ## About the area Located in Torres del Paine, Hotel del Paine is near a boardwalk. The area's natural beauty can be seen at Torres del Paine National Park and Salto Grande. Take the opportunity to explore the area for outdoor excitement like horse riding. [Visit our Torres del Paine travel guide](https://www.expedia.co.uk/Torres-Del-Paine.dx6127101) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-51.23394%2C-72.97527&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-AYF97rkwfA54y4z8fYN2ELD9ok=) Lote N°17, Sector Río Serrano, Comuna Torres del Paine, Torres del Paine ### What's nearby - Serrano River \- 1 min walk \- 0.1 miles - Torres del Paine National Park \- 8 min drive \- 2.6 miles - Cuernos del Paine Lookout \- 16 min drive \- 7.5 miles - Lago Pehoe \- 30 min drive \- 12.5 miles - Salto Chico Falls \- 31 min drive \- 12.5 miles ### Restaurants - ‪Don Pascual 1940 - ‬13 min walk - ‪Qawasqar - ‬11 min walk - ‪De Agostini - ‬11 min walk - ‪Restaurant Hotel Rio Serrano - ‬10 min walk - ‪Los Colonnos Del Sur - ‬1 min walk ## About this property ### Hotel del Paine Hotel near Torres del Paine National Park At Hotel del Paine, you can look forward to free self-service breakfast, an airport shuttle and a garden. Stay connected with free WiFi in public areas, and guests can find other amenities, such as laundry facilities and a bar. You'll also find perks such as: - Free self-parking - A round-trip airport shuttle (surcharge), smoke-free property and concierge services - A TV in reception, tour/ticket information and laundry services Room features All guest rooms at Hotel del Paine have comforts, such as premium bedding. Other conveniences in all rooms include: - Bathrooms with rainfall showers and separate baths/showers - Travel cots, limited housekeeping and desks ## Similar properties ![Living area](https://images.trvl-media.com/lodging/53000000/52850000/52849200/52849140/20687db1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Morrena Lodge Torres del Paine - Breakfast included - Free Wi-Fi - Restaurant - Housekeeping 9.2 Wonderful 153 reviews £135 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=52849140&PinnedHotelID=52849140&HadPinnedHotel=true®ionId=-1&adults=2) ![Porch](https://images.trvl-media.com/lodging/4000000/3130000/3124400/3124339/861f8b2d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rio Serrano Hotel + Spa Torres del Paine - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 487 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=3124339&PinnedHotelID=3124339&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/28000000/27240000/27238000/27237966/71026aca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostería Pionero Torres del Paine - Breakfast included - Parking included - Free Wi-Fi - Restaurant 8.0 Very good 63 reviews £191 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=27237966&PinnedHotelID=27237966&HadPinnedHotel=true®ionId=-1&adults=2) ![LCD TV](https://images.trvl-media.com/lodging/4000000/3170000/3162900/3162852/e63a9600.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Lago Grey Torres del Paine - Breakfast included - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 126 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=3162852&PinnedHotelID=3162852&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/104000000/103300000/103298800/103298769/dc60e74b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Domos Río Serrano - Caja Los Andes Torres del Paine - Parking included - Restaurant 9.2 Wonderful 27 reviews £158 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=103298769&PinnedHotelID=103298769&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/16000000/15170000/15165600/15165505/3f8c1d2b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostería Pehoe Torres Del Paine - Breakfast included - Parking included - Free Wi-Fi - Restaurant 7.8 Good 26 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=15165505&PinnedHotelID=15165505&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/97000000/96660000/96658500/96658466/a3b83baa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Patagonia Natales - Hot tub - Breakfast included - Parking included - Free Wi-Fi 9.2 Wonderful 56 reviews £132 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=96658466&PinnedHotelID=96658466&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/5000000/4540000/4530900/4530900/8f047b66.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ecocamp Patagonia Torres del Paine - Breakfast included - All-inclusive - Parking included - Restaurant 9.0 Wonderful 26 reviews £381 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=4530900&PinnedHotelID=4530900&HadPinnedHotel=true®ionId=-1&adults=2) ![City Double Room | Premium bedding, down duvets, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11550000/11546900/11546804/d436b2a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique La Yegua Loca Punta Arenas - Breakfast included - Parking included - Free Wi-Fi - Restaurant 9.6 Exceptional 152 reviews £133 21 Jan - 22 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=11546804&PinnedHotelID=11546804&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/3000000/2290000/2281400/2281322/24827f56.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Las Torres Patagonia Torres del Paine - Breakfast included - All-inclusive - Spa - Parking included 8.2 Very good 124 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=2281322&PinnedHotelID=2281322&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) from 10:00 AM to 6:00 PM at scheduled times and on request - Area shuttle (surcharge) up to 75 kilometres - Bus station shuttle (surcharge) - Ferry terminal shuttle (surcharge) - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Free self-serve breakfast available daily 7:30 AM to 9:30 AM - A bar/lounge - A restaurant - Coffee and tea in common areas ### Things to do - Books - Games - Hiking/biking trails - TV in common areas ### Family friendly - Laundry facilities - Travel cot ### Conveniences - Laundry facilities - Limited-hour front desk - Safe at front desk ### Guest services - Concierge services - Housekeeping (once per stay) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - Picnic area ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Towels provided ### More - Desk ## Policies ### Check-in Check-in start time: 3:30 PM; check-in end time: 11:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions This property offers transfers from the ferry terminal, airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 7:00 AM - midnight Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Renovations and closures The property is closed between 3 August and 5 September. ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 150 per person (return) - Airport shuttle fee per child: USD 150 (one-way), (up to 10 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property A car is recommended for transport to and from this property ### Property is also known as Cabañas Paine Cabañas Paine Hotel Cabañas Paine Hotel Torres Del Paine Cabañas Paine Torres Del Paine Hotel Paine Torres Del Paine Hotel Paine Hotel Hotel del Paine Torres Del Paine Torres Del Paine Hotel del Paine Hotel Hotel Hotel del Paine Hotel del Paine Torres Del Paine Cabañas del Paine Paine Torres Del Paine Paine Hotel del Paine Hotel Hotel del Paine Torres Del Paine Hotel del Paine Hotel Torres Del Paine ## Frequently asked questions ### Is Hotel del Paine pet-friendly? ### How much is parking at Hotel del Paine? ### What time is check-in at Hotel del Paine? ### What time is check-out at Hotel del Paine? ### Does Hotel del Paine provide a shuttle to the airport? ### Where is Hotel del Paine located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel del Paine Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.8 Location ### 8.4 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 66 8 - Good 36 6 - Okay 20 4 - Poor 7 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Amy 5 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Truly a magical experience! The entire staff was incredibly friendly and helpful, the grounds were tranquil and beautiful with unparalleled views and exquisite cuisine! ##### Amy Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Xiangdong 2 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities room was comfortable. The stay includes dinner and breakfast, buffet style, were excellent, a lot of choices and proteins cooked very well (fish, beef, and pork). Hotels in TDP were expensive, Hotel del Paine probably has the best value. Would stay here again. ##### Xiangdong Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Peter 16 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The friendly staff, phenomenal views, nature vibes (pups, horses, solar panels, zero waste philosophy) all meshed so well with the truly spectacular environment to create a wonderful experience. Felt lucky to be staying there, about an hours scenic drive to Torres trailhead and only 20 minutes or so to Condor Lookout (cool shorter hike!). Lacked time to explore more but there are tons of closer trails and activities available. Highly recommend! Amazing food! ![](https://a.travel-assets.com/ugc/hotel-reviews/50c41e95-a952-4a10-96ad-6b1b0023d8c7-1765902222428.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Peter Stayed 2 nights in Dec 2025 ### 6/10 Okay #### Evan 13 Jan 2026 Liked: Cleanliness, property conditions & facilities The staff were good, the location was brilliant, the food was good. The reason the review didn't get five stars was because the walls in the room are paper thin and we could hear the conversation the room next door was having till late every evening, and when they woke up very early in the morning because they woke us up. As important as the staff, the food and the location is, a primary function of the room is to give you a good night's sleep. Unfortunately it was very hard at this hotel. ##### Evan Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Mircea 24 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay at while visiting Torres del Paine NP. Can’t beat the view! Good food served for breakfast and dinner. Maybe a small fridge would be necessary in the room, at least for the summer days. ##### Mircea Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Chris 29 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing view of the mountains from the river bend - have a cocktail in the lawn chairs. Food was a real surprise, exceptionally good. Nice room, great staff. ##### Chris Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Bohdonna 2 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We really enjoyed our stay! Highly recommend! Staff was excellent and extremely helpful during our stay ##### Bohdonna ### 10/10 Excellent #### Michael 19 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Time in Rio Serrano Hotel was incredibly traveler friendly - we had an easy time booking our excursions even the night before we did them, the food was excellent, and the overall vibes were cozy and comfortable. Highly recommend. ##### Michael Stayed 3 nights in Dec 2024 ### 8/10 Good #### Richard 31 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable, clean beds. Wifi was just OK. ##### Richard Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Anand 27 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Views from the garden, right by the river side, excellent food and beverages options with scrumptious breakfast and delicious buffet/ a la carte dinner. Although pricey, but worth it. ##### Anand ### 10/10 Excellent #### Anne 14 Jan 2024 Liked: Amenities Property was rustic but very nice. Love the communal dinner buffet. The food for dinner was excellent. The staff provided excellent service. Beautiful view of Torres del Paine. Love everything about this place. ##### Anne Stayed 4 nights in Jan 2024 ### 8/10 Good #### Lisa 21 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities When staying in this area, you have to manage expectations. The Villa Serrano area exists to host travelers closer to Torres del Paine than Puerto Natales, cutting off an hour of travel each way into the park. Hotel del Paine has basic rooms—small, not much room to store close or equipment (no drawers, hooks, shelf space, etc—but the bed was really comfy, the room is warm, the bathroom very clean. No wifi in the rooms, but it screams in the lodge. Good meals, outstanding views of Cuernos. Fantastic staff! Would definitely stay here again. ##### Lisa Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Devalekha 6 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was truly a gem of a hotel with incredible views surpassed only by their staff and service. Where do I start? The location and views from the hotel property and our room were magnificent of the mountains and the river. The staff were exemplary and this was the perfect location to celebrate our anniversary. Paula who checked us in and made us comfortable ; Miguel, Christian, Raissa and Francesca in the bar and dining area; Cesar and the superwoman Yvonne who made sure our excursions were booked at the last minute and went above and beyond to check that we had a great time; Rafaela who is an exemplary chef and made the dinner buffet outstanding with varieties of every type of food and the food a work of art . The dessert chef was a master at his game and every dessert was mouthwatering ( we ate too much at meals here ) I highly recommend this for a stay just outside the park entrance because it feels like home in it's comfort with the best meals and the most amazing staff . Yvonne and Cesar made sure to guide us to ensure that we enjoyed this slice of heaven in Patagonia to the fullest. There was Wifi only in the main building which made it hard to plan from the room but allowed us to soak in the atmosphere and enjoy the grandeur of the park ##### Devalekha Stayed 1 night in Nov 2024 ### 6/10 Okay #### David 6 Jan 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Overall, we were disappointed with this stay, though there were some highlights. We booked there because it had a pretty high rating, but the reality did not match the rating. The property was beautiful. It was on the water and the scenery was gorgeous. However, the room was subpar. We were in the lodge building at the end of the driveway, and the walls were paper-thin. We could hear everything going on in every room in the building. Also, the shower was very difficult to use, even dangerous; the lighting wasn’t very good; and the bathroom supplies were inadequate and/or inoperable. The rooms do not have wifi, and there is no cellular Internet in the area. Also, there is no pool or hot tub, in spite of the description. On the positive side, most of the food that was provided, including dinner and the box lunches that we purchased for our day treks, was really delicious, even though the attention to detail on the service was a little spotty. ##### David ### 10/10 Excellent #### Navin 13 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location close to the park entrance. We really enjoyed the views in the mornings and evenings, sitting by he river overlooking the Patagonia mountains. The staff is very friendly and helpful. ##### Navin Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### BRANDIE 21 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities The property was in a great location with easy access to one of Torre del Paine entrances. The staff went above and beyond to make sure we had what we needed. I would definitely stay here again. ##### BRANDIE Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### ZHAOLIANG 14 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Every thing is good except the WiFi. ##### ZHAOLIANG Stayed 1 night in Mar 2025 ### 8/10 Good #### Nobuyasu 1 Jan 2024 Liked: Cleanliness, staff & service, amenities Great place with amazing scenery and meals but there's no wifi in individual rooms and the wifi connection in the common area of the accommodation building is very weak ##### Nobuyasu Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Rachel de Carvalho 21 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities The acomodacions were not great considering the price. ##### Rachel de Carvalho Stayed 2 nights in Dec 2023 ### 8/10 Good #### Verified traveller 24 Sept 2015 Liked: Cleanliness, staff & service #### September Stay Hotel was nice, well kept, and provided good breakfasts and dinners. Hotel bed was comfortable with adjustable heating units in the room and bathroom. Walls were a bit thin so could hear other guests. Staff was responsive to questions about tours, places to see in the area, and about Patagonia (including penguins) - would even take time to research topics to help guests plan tours. Staff also was able to converse in English. ##### Verified traveller ### 8/10 Good #### Laura 16 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful cabins and kind staff, but not the ideal place for solo travel or without renting a car. The place is far from the airport, like one hour and 20 minutes in car. No tour online will pick you up from there. All pick ups are from puerto natales, and that area has nothing close to public transportation, so your last resource is either to pay for the tours offered by the hotel or pay 300 USD in transportation per day. Not cheap at all. I paid more than 800 USD for 3 different tours, honestly the most expensive tours I have ever paid, and I travel a lot. No wifi in the cabins, only in front desk area. If you are vegan or vegetarian and didn't notify the hotel in advanced, be prepared to eat rice, soup or quinoa only ##### Laura Stayed 4 nights in Oct 2022 ### 10/10 Excellent #### emiliano 10 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Posto incantevole a Rio Serrano. Colazione e personale ottimi. Bellissimo posto dove trascorrere del tempo con panorama sul rio e paine grande e torri. ![](https://a.travel-assets.com/ugc/hotel-reviews/fa5b6c2f-3177-489a-a911-be88e7b91365-1768063639669.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### emiliano Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Abdul 22 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was courteous and room Was clean. Impressive linen. ##### Abdul Stayed 1 night in Nov 2025 ### 10/10 Excellent #### HECTOR ALEJANDRO VAZQUEZ 30 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un lugar increíble en un ambiente mágico ##### HECTOR ALEJANDRO VAZQUEZ Stayed 2 nights in Dec 2024 ### 6/10 Okay #### Alexandre 26 Dec 2023 Disliked: Cleanliness, staff & service, property conditions & facilities #### Não vale o preço Serviço bastante confuso. Minha reserva era de 1 quarto para 3 pessoas e, quando chegamos, queriam nos colocar separados de uma criança de 9 anos, com a desculpa de que o outro quarto "era perto". Sem contar que os quartos que estavam nos oferecendo eram claramente abaixo do que estava nas fotos. Depois de uma conversa mais dura, conseguimos mudar de quarto, mas com stress razoável. A limpeza também deixa MUITO a desejar, a ponto de termos que pedir para retirar o lixo do banheiro. Vale ressaltar positivamente a organização do restaurante e a qualidade da comida, bem como a localização, com acesso fácil ao Parque de Torres del Paine e a vista do hotel. Se trabalharem melhor a administração, o local é sensacional para quem visita o parque, mas o staff é terrível. ##### Alexandre Stayed 2 nights in Dec 2023 ## Expedia's Latest Trends ### Hotels > [Spa Hotels in Bath](https://www.expedia.co.uk/Bath-Hotels-Spa-Hotels.0-0-d6084496-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Hotel Geronimo](https://www.expedia.co.uk/Villarrica-Hotels-Hotel-Geronimo.h16316935.Hotel-Information) > > [La Casona at Matetic Vineyards](https://www.expedia.co.uk/Vina-Del-Mar-Hotels-La-Casona-At-Matetic-Vineyards.h39820563.Hotel-Information) > > [Iorana Hotel](https://www.expedia.co.uk/Hanga-Roa-Hotels-Iorana-Hotel.h4351662.Hotel-Information) > > [5 Star Hotels in Benin City](https://www.expedia.co.uk/5Star-Benin-City-Hotels.s50-0-d642.Travel-Guide-Filter-Hotels) > > [Departamento San Alfonso del mar](https://www.expedia.co.uk/Vina-Del-Mar-Hotels-Departamento-San-Alfonso-Del-Mar.h8344031.Hotel-Information) > > [Vik Chile](https://www.expedia.co.uk/San-Fernando-Hotels-Vik-Chile.h8726594.Hotel-Information) > > [Primera Hacienda Hotel Boutique](https://www.expedia.co.uk/La-Serena-Hotels-Primera-Hacienda-Hotel-Boutique.h13357169.Hotel-Information) > > [Hotel Takha Takha](https://www.expedia.co.uk/San-Pedro-De-Atacama-Hotels-Hotel-Takha-Takha.h76773106.Hotel-Information) > > [Mawün Hotel Pucón](https://www.expedia.co.uk/Pucon-Hotels-Mawun-Hotel-Pucon.h76468095.Hotel-Information) > > [Club Playa Blanca](https://www.expedia.co.uk/Coquimbo-Hotels-Club-Playa-Blanca.h93033339.Hotel-Information) > > [TerraViña](https://www.expedia.co.uk/San-Fernando-Hotels-TerraVina.h3775207.Hotel-Information) > > [Hotel Casa Solaria](https://www.expedia.co.uk/Villarrica-Hotels-Hotel-Casa-Solaria.h24943118.Hotel-Information) > > [Hotel Elisa Tirana, Affiliated by Meliá](https://www.expedia.co.uk/Tirana-Hotels-Elisa-Hotel-Tirana-Affiliated-By-Melia.h89635701.Hotel-Information) > > [Winebox Valparaiso](https://www.expedia.co.uk/Vina-Del-Mar-Hotels-Winebox-Valparaiso.h28762730.Hotel-Information) > > [Wyndham Puerto Varas Pettra](https://www.expedia.co.uk/Puerto-Montt-Hotels-Hotel-Cumbres-Puerto-Varas.h2959469.Hotel-Information) > > [HOTEL EL DORADO](https://www.expedia.co.uk/Concepcion-Hotels-HOTEL-EL-DORADO.h84154323.Hotel-Information) > > [Lodge Deseado](https://www.expedia.co.uk/Timaukel-Hotels-Lodge-Deseado.h57416819.Hotel-Information) ### Flights ### Cars ### Activities ### Packages > [Mostar Holidays](https://www.expedia.co.uk/Mostar.d9215.Holidays-City-Breaks) > > [Buckley Holidays](https://www.expedia.co.uk/Buckley.d3000473810.Holidays-City-Breaks) > > [Area 51](https://www.expedia.co.uk/Area-51-Nevada.d6093473.Attraction) ### General ---