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Reviews of Two Bedroomed Villa on front line golf on the Mar Menor Golf Resort

Two Bedroomed Villa on front line golf on the Mar Menor Golf Resort
Torre-Pacheco, Región de Murcia

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

8.0/10

Cleanliness

Reviews

8/10 Good

Katie C.

Liked: Cleanliness
Fantastic location on a lovely resort.
We enjoyed a fantastic family holiday in this perfectly located villa overlooking the golf course. Just a five minute walk from the villa to the Mar Menor Resort facilities which was ideal for an evening meal and little stroll. All communication with Keith the owner was great!
Stayed 11 nights in Aug 2023

4/10 Poor

Paul C.

Disliked: Cleanliness
Nice Villa, but...
Mostly clean inside but certain areas were grubby. Outside was covered in dirt. Spent the first couple of hours of our stay scrubbing dirt from the wardrobes, all outside furniture and patio. Not how we planned to start our holiday. Large old rug in the wardrobe made the whole bedroom smell unpleasant. Various fundamental items missing. Indoor broom, corkscrew, remote batteries, sink bowl etc. Not too big a deal for us to buy new ones, but a bit inconvenient. When I told the owner about these issues on our return he implied I was lying and became rude. Poor communication. On our second day we accidentally snagged the back shutter requiring repair to some slats. I reported this to the representative immediately and was eager to pay for the repair, but nobody came to look at it during our stay. After our return the owner was angry that I did not apologise and of the impression that I only reported this on the last day. This was just not the case as the key holders were aware of the whole situation from the outset. Hidden charges. The layout of the lounge was inconvenient as the sofa faces away from the tv so we turned the sofa around and moved the small cupboard. This took maybe a minute or two. Because we didn’t move it back the owner kept the rest of our deposit claiming it cost 20€ to put back. I tried to argue that this charge was unreasonable, but in his words it was: “20Euro which u ain’t getting back!! You removed the furniture you Return it to it’s original position how simple & you would have your 20Euro” Charming. The owner’s attitude stinks. Almost impossible to communicate with and unable to process the fact that his villa has shortcomings or his cleaners are not up to standard. He even seemed to think I was unreasonable for asking if beach towels were provided. The key holders however were extremely pleasant to speak to and very understanding of the shutter damage. Overall the villa is nice with a great view. We did have a lovely holiday there but it was definitely not worth being made to feel so unwelcome, insulted and ripped off. If you book this place be prepared to clean it, then be charged for the pleasure.
Stayed 14 nights in Jul 2019

10/10 Excellent

Ceri J.

Liked: Cleanliness
An excellent location and a lovely villa with a great pool. Keith was a pleasure to deal with.
Exceptionally easy with great communication
Response from VrboOwner on 18 Mar 2020
A lovely family to deal with & had good feedback from cleaners as to the cleanliness of Villa after departure. Hope to see Ceri Jones family again.

10/10 Excellent

Denise P.

Liked: Cleanliness
Fab Villa
Lovely modern villa with all the comforts of home. Thank you Keith!
Stayed 14 nights in Jul 2019

10/10 Excellent

Mark H.

Liked: Cleanliness
Great spot
Great spot looking over golf course, nice pool and within a short walk to restaurants.

2/10 Terrible

Agata W.

Poor satisfaction
The devices inside villa are in poor condition. The villa is not correctly equiped and further mainainted for the tenants. The deposit that I have made has not been returned.
Stayed 14 nights in Jun 2018

10/10 Excellent

Emma R.

Very comfortable villa with a lovely pool and an unspoilt view of the golf course
This is a great villa . It is very comfortable and has a great view of the golf course. We loved the pool which gets the sun all day and the patio/seating area has shade for when it gets hot. The owner communicated very well with us leading up to our holiday and gave us all the information we needed. We would recommend this villa and the resort to any family or couples and would definitely rebook when we come to visit this area again.