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Reviews of Ferndale - Lodge

4 out of 5
Ferndale - Lodge
22 St Marychurch Road, Torquay, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 52 out of 73 reviews" "
Rating 8 - Good. 13 out of 73 reviews" "
Rating 6 - Okay. 4 out of 73 reviews" "
Rating 4 - Poor. 3 out of 73 reviews" "
Rating 2 - Terrible. 1 out of 73 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to supermarket and cafes/restaurants/shops. Friendly and welcoming hosts. Clean and tidy room. Included breakfast very good!
Stayed 2 nights in Jun 2022
Response from Andrew on 30 Jun 2022
Thank you for your kind review.

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a find !
Had a lovely stay with a group of friends. Modern fresh tasteful interior. Rooms all en-suite with all usual facilities. Staff very friendly and helpful. Great choice for breakfast, with best omelettes ever and catered for food allergies. Will definitely be coming back.
Stayed 2 nights in Jul 2021
Response from Andrew on 27 Jul 2021
Lovely review, thank you very much.

10/10 Excellent

Mrs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay x
Very friendly, clean, service was great. Breakfast good choice & delicious.
Stayed 3 nights in Jul 2021

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation.
Stayed 2 nights in Jun 2021
Response from Andrew on 27 Jul 2021
Super review, thanks so much.

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Andrew was a excellent host and penny the breakfast lady was lovely friendly and professional Well run guest house breakfast was lovely a good range of food
Stayed 4 nights in Jun 2021
Response from Andrew on 27 Jul 2021
Thank you for your great review.

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from A on 29 Sept 2020
Thanks for your great review.

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay wonderful hosts. Beautiful brekkie
We had a 5 day stop over and from the time we arrived we felt very welcomed. Andrew and Penny amazing hosts. The weather was amazing. Andrew always made us welcome ready to serve drinks on the patio. We thoroughly enjoyed our stay. Miss it already and we have only been left since this morning. The B&B so clean Cov 19 regulated and everyone was very respectful in distancing. We will be back!!!
Stayed 5 nights in Sep 2020
Response from A on 18 Sept 2020
Thanks Jane, lovely review as promised. See you soon hopeyfully.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Good, clean, friendly and professionally run set-up. Any questions were helpfully answered and all covid related measures were in place. Breakfast was very good. Parking is a bit tight but at least is available.
Stayed 4 nights in Sep 2020
Response from A on 18 Sept 2020
Lovely review, thankyou.

10/10 Excellent

Sasha, Brighton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andrew was the perfect host, I’m very picky with my food and he made me my own breakfast each morning and provided Soya milk for us it didn’t go unnoticed we really appreciate his efforts. He also helped us find a beautiful walk and lunch. Lovely area very close to town and walking distance to Babbacombe also. Room was clean and tidy and everything we needed. Can’t fault it at all.
Stayed 2 nights in Aug 2020
Response from A on 14 Sept 2020
Thank you for your lovely review. Would love to see you again soon.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth a visit excellent staff and owner
Best beds that we have slept in , best freshly cooked breakfast and most of all wonderful owner and staff excellent. Would definitely go back again
Stayed 2 nights in Aug 2020
Response from A on 14 Sept 2020
Thanks for taking the time to leave you review. It is very welcome, hope to see you again soon.

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend this place
Perfect and effective around current climate. Informative C19 brief.
Stayed 1 night in Aug 2020
Response from A on 26 Aug 2020
Thank you for you nice comments and review.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop
We booked Ferndale Lodge as a last minute stop over. On arrival the host was welcoming and went through all covid procedures including temp checks. The room was at the top of the building which involved a lot of stairs but it keeps you fit. The room was of a good standard but could do with a little touch up with a paintbrush. The en suite was of ok but the water pressure for the shower was a bit low but that is probably due to the height. The lodge is in easy walking distance of the seafront and town centre. Breakfast was great with a good choice, we both had a full English which was very tasty and my coeliac wife was able to enjoy it too as the sausages were gluten free which is always a bonus. Overall I would stay again and would recommend it to anyone wanting a stay in Torquay. We will be stopping by again.
Stayed 1 night in Jul 2020
Response from A on 26 Aug 2020
Thank you for

10/10 Excellent

A J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and accommodating
A very comfortable stay whilst we were working to support the local hospital. Helpful and accommodating even under the currently difficult (Covid regime) circumstances. Very well located for work around Torbay and a welcome change from standard business chain hotels. We will no doubt use again.
Stayed 1 night in Jun 2020

10/10 Excellent

Amarendra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service - a real gem
The hotel service was excellent. I had a bad trip down as my train was delayed by over 2 hours. The hotel staff stayed up for me, gave me useful advice on taxis and getting there, collected my takeaway as all the restaurants were shut(!), and then gave me cutlery and a plate to eat when i arrived. When you're tired, cranky and hungry, you really appreciate these things. Room was comfortable and breakfast the next morning was excellent. I would happily stay here again.
Stayed 1 night in Mar 2020
Response from Owner on 17 Mar 2020
Thank you for taking the time to leave your review. We are glad that you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely come back...
All rooms have been recently refurbished, very clean and tidy. The outside had just been completely repainted and there are plans for a large deck area. Currently there's a nice little courtyard area where we sat and enjoyed the odd bottle of beer & glass of wine. Breakfasts were good with choice of continental through to the 'full english' Our host was very friendly and couldn't have been more helpful. Location was okay situated at the top end of the main shopping 'High street', fairly easy walk down to the main harbour area. Would definitely stay here again if in the area.
Stayed 3 nights in Jul 2019
Response from Andrew on 28 Jul 2019
Thank you for your kind review. We would love to welcome you again on your next visit to Torquay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly host. Great breakfast. Very comfy stay. Will definitely be coming back!
Stayed 1 night in Jun 2019
Response from Owner on 23 Jun 2019
Thank you for your kind review. Look forward to seeing you again.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little B&B
Great little B&B in a good location, close to Torquay centre and harbour, and a good base for travelling around the area. Room was clean and tastefully decorated, with a four poster bed. Bathroom was small but adequate for a short stay. Breakfast was very good, with a good choice and quality ingredients. Overall I would recommend the Ferndale Lodge if staying in Torquay.
Stayed 3 nights in Sep 2018
Response from Owner on 16 Oct 2018
Thank you for your review. Hope to see you again soon.

10/10 Excellent

Julian&Jackie, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and just a few minutes walk to town and the foreshore.
Stayed 2 nights in Aug 2018
Response from Owner on 16 Oct 2018
Thank you for your review. Hope to see you again soon.

10/10 Excellent

Harumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Owner on 30 Jul 2018
Thank you for you positive feedback.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Visited for a couple of nights with friends of ours. Room was clean and the bed comfortable; en suite was spotless and the shower hot!! WiFi worked in all parts of the hotel. Weather was really good so only spent a limited amount of time at the property but while we were there it was great. Plenty of choice for Breakfast and it was all well presented and well cooked. Staff were always pleasant and helpful, couldn’t do enough for us. Nice little terrace area if you just wanted to sit and chill. Located about 15 minute walk from the Harbour, close enough to be practical but far enough from the town centre not to be affected by the late night revellers (which all towns/cities have). Would recommend for anyone looking for a base to discover Torquay/Paignton/Brixham (which we did).
Stayed 2 nights in Jul 2018
Response from Owner on 25 Jul 2018
Thank you very much for taking time to leave your review. It is very important to us and I'm glad we were able to make your stay with us as comfortable as we did.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long weekend break
Great hotel in prime location. The owner greeted us on arrival and was extremely welcoming and helpful. After a long journey it was nice to sit on the terrace with a cold beer and wine. The reception area and dining room where both lovely areas. There is ample choice at breakfast and all cooked food from the menu is cooked to order. The full english is the simply the best. Thankyou
Stayed 2 nights in Jun 2018
Response from Owner on 14 Jun 2018
Thank you for your lovely review. We hope that you will stay again next time you visit Torquay.

10/10 Excellent

laura, redditch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and comfy, staff were very friendly and helpful, champagne breakfast on New Year’s Day was lovely, deffo recommend and would stay again. Very handy to getting to the town, 10 minute walk max
Stayed 2 nights in Dec 2017
Response from Andrew on 14 Mar 2018
Thank you for you kind review. We are glad that you enjoyed our guest house and hope to see you again.

6/10 Okay

John, Brighton

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ongoing Work
Unfortunately the hotel was being refurbished which meant we had no lounge or bar to relax in during the evening. Also the optional evening meal was not available due to this ongoing work. What we saw of the work that had been completed we think when it is all finished it will be a lovely hotel. The breakfast choice was excellent and the breakfast was well cooked and very enjoyable.
Stayed 3 nights in Oct 2017
Response from Andrew on 7 Dec 2017
Thank you for your feedback. We are sorry that our work interfered with your stay. We have now completed the works so if you would like to try us again you would be very welcome. We don't actually offer evening meals so this was not affected.

8/10 Good

Dave, Poole, Dorset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, friendly staff.
This hotel has 10 guest rooms. The staff are very helpful and friendly. The rooms are clean, but small. Evening meals and lunches are not available; only breakfast. If you are looking for B&B on a budget, then I would recommend this hotel. 24/11/17.
Stayed 1 night in Oct 2017
Response from Andrew on 5 Dec 2017
Thank you for your kind review. I hope that you will stay with us again.

8/10 Good

Richard, Gosport

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Torquay W/E
A friendly welcome from the owner, a nice room ,a very good breakfast and an nice distance walk to the town harbour. A bus stop just round the corner and you were in touch with Paignton , Brixham and Babbacombe . Would recommend the Ferndale to anyone.
Stayed 3 nights in Sep 2017

10/10 Excellent

anon, Swansea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grat
Nice owners who were really helpful, lovely room and great breakfast
Stayed 1 night in Sep 2017

10/10 Excellent

Ian, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Great staff
The hotel is just a 5min walk from town centre shops & 15min walk from harbour. The hotel has just been taken over by new owner & seems to be doing a great job. He is renovating each room one at a time during the day so not to disturb guests. All typical tea, coffee facilities in your room. Parking available for several cars. Motorbike friendly. I will stay here again in the future
Stayed 6 nights in Aug 2017

10/10 Excellent

caroline , Trowbridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice one nights stay and very good breakfast
A very pleasant hotel. Bright rooms and well equipped. A very good breakfast with good choice.
Stayed 1 night in Aug 2017

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
week end in torquay
nice hotel,very friendly owners,good breakfast
Stayed 1 night in Jul 2017

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect B& B
A very nice B & B very close to central Torquay. The bed was the best we have slept in over our 32 days of B & B in Ireland and The UK. The whole place was very clean and in good codition. Jon the owner was very freindly and gave plenty of good suggestobs about the local area. Breakfast was well above average.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly family run hotel, good location for town centre. Excellent room and breakfast.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we booked last minute we went by previous reviews and this one came out best, we wasn't disappointed, great room great hosts and really close to the shopping area, and the breakfast was perfect, so all in all highly recommended

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for town or country
I only stayed one night as I was singing in a concert, but they allowed me to park my car there in the morning before rehearsal, even though my room wasn't quite ready, and I checked in later. My room, number 10, was right at the top with everything I needed and a good-sized, light bathroom, and very comfortable bed. I had to leave early in the morning but they accommodated this and made sure I had the coffee and toast I requested. It was a very quick walk to town and good that the house is set back off the road with plenty of parking for guests.

8/10 Good

Brian, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant hotel
The breakfasts were excellent and very nicely cooked and nothing was too much trouble for whatever we wanted. there was a very good Chinese restaurant very close to the hotel for evening meals. Quite close to the shops but rather a long walk to the harbour. Our room was very clean .

10/10 Excellent

Ian, Coventry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent B&B
This is our second stay at Ferndale Lodge. Both times have been excellent. We stayed in different rooms on each occasion, both were excellent, tastefully decorated and very clean. Good variety at breakfast and the cooked breakfast is cooked fresh with quality ingredients. Would recommend Ferndale!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Torquay
comfortable stay near town centre. Good breakfast provided. very nice room

8/10 Good

SIMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel next to centre
It was very good. All time I receive support of staff

10/10 Excellent

Holly, London

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Home from Home
Comfortable, homly, family run hotel. Lovely, helpful staff and great location to stay in. Breakfast was yummy and the people staying there were friendly too. Very clean and accommodating to needs of guests. Would certainly stay here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
repainting and repairs
Old hotel could do with some repainting and repairs.

8/10 Good

Tim, North Petherton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One nights stay in the family room.
I chose this B&B based on other reviews and it seemed good value for money. We had the family room on the ground floor with bunk beds for our 6 and 4 years olds which they thought was great. Good size room and kept very well. Breakfast was excellent and the staff very friendly and accomadating. I would definitely recommend.

10/10 Excellent

Paul, Yeovil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, will stay again.
Cannot fault this hotel, especially at the price. Friendly welcome, host very keen to give directions to local amenities, dog walking areas and shops. Location is reasonably central close to the town hall. Breakfast was superb (8.30-9.30 so not for the early birds), included selection of fruits, all the spreads (and Marmite) and extra toast. Note, they do not take dogs in all rooms, so was quickly swapped to a small but quite comfortable en suite on the ground floor. (Do what I normally do, but didn't do this time, and email ahead if you have a regulation well-behaved dog.) Decoration pretty standard and well maintained throughout, including bathrooms. No dust or grime anywhere and the flowers on the breakfast table looked real. I will definitely stay here again.

10/10 Excellent

Tendai, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable.
Excellent. John and hi staff do an excellent job to make the stay enjoyable. They made me feel at home. I will always come back to Ferndale Lodge.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Nice, friendly, clean guest house. Fresh, quality breakfast cooked to order. Walking distance from town/beach. Thank you

8/10 Good

Will, Beccles

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good family run guesthouse.
Good family run guesthouse. Good value, wifi works well. Not flash or swanky, decor slightly dated, but for the price, a comfortable place to stay. Second visit for me.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent = Highly Recommend
Comfortable Bed - Clean Room - Friendly & helpful staff - Car park - close to centre - great breakfast. A really traditional high quality B&B but not at all dated.

10/10 Excellent

steffone, London, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value
Couldn't fault it really, the room was well decorated, clean and comfortable. The breakfast was ample and well cooked.