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Reviews of Dolphin Lodge

4.5 out of 5
Dolphin Lodge
32 Adelaide Crescent, Middleton Beach, WA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 550 out of 803 reviews" "
Rating 8 - Good. 209 out of 803 reviews" "
Rating 6 - Okay. 32 out of 803 reviews" "
Rating 4 - Poor. 9 out of 803 reviews" "
Rating 2 - Terrible. 3 out of 803 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice accommodation
Stayed 2 nights in Apr 2024
Response from David on 1 May 2024
THANK YOU

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, spacious and well appointed rooms with great location and walking distance to the beach. Great value and highly recommend.
Stayed 2 nights in Apr 2024
Response from David on 19 Apr 2024
Thank you Antonio

10/10 Excellent

Saad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was thoroughly impressed by the exceptional standard of the resort. The receptionist was wonderfully friendly, and the resort's location couldn't have been better – it's conveniently situated near both shops and the beach. The 1-bedroom apartment was fully equipped with all the necessary amenities. However, the only downside was the unreliable internet connection in the room, which unfortunately didn't work at all.
Stayed 2 nights in Apr 2024
Response from David on 15 Apr 2024
thank you

10/10 Excellent

Tony

Liked: Cleanliness, property conditions & facilities
Was not expecting such a fabulous apartment. Lovely little balcony. And full kithen and utensils. Thats apart from the spa.
Stayed 1 night in Apr 2024
Response from David on 14 Apr 2024
THANKYOU - Dolphin lodge is the only choice in Albany

6/10 Okay

Sonam

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from David on 6 Apr 2024
thank you for staying at dolphin lodge Albany

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding propert good wifi great apps in television overall great with fresh coffee plunger and cold water in the fridge very comfortable
Stayed 1 night in Mar 2024
Response from David on 20 Mar 2024
Thank you so please we met your expectations

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, very well maintained.
Stayed 3 nights in Mar 2024
Response from David on 19 Mar 2024
Thank you appreciated

8/10 Good

Allan

Liked: Cleanliness, amenities, property conditions & facilities
Had a fabulous 3 night stay. The 1 bed apartment had a lounge area and kitchen. Everything was comfortable and easy.
Stayed 3 nights in Mar 2024
Response from David on 14 Mar 2024
thank you hopefully we will see you again

4/10 Poor

Jennifer

My partner and I booked this place on the long weekend which is one of the busiest times of the year. We understand that there is a policy that we wouldn’t get to have a refund for last minute cancellation. We had a sudden death in the family, and we wanted to see if there was any possibility for refund, credit or change of weekend. Knowing it was the long weekend, we imagine that they’d be able to get a booking if we cancelled. In the midst of any communication, the hotel did not pass condolences, and blamed us for using Expedia as the reason we could not get any refund or change of weekend. In the end, they have their right to deny waiving the cancellation fee, which is okay. I just wanted to share that there was no warmth and understanding in any of the interactions I had via phone or correspondence with the hotel. We are sad to say that we will not return to Dolphin Lodge, and we do not recommend this location.
Stayed 2 nights in Jan 2024
Response from David on 3 Feb 2024
Thank you for your feed back.We offer 3 cancellation policies .Non refundable ,30 days and risk free.You have the choice when booking to chose the policy you are comfortable with .Dolphin Lodge will not vary the booking cancellation policy chosen .

10/10 Excellent

Lesley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was ready for us even with a late booking, was very comfortable
Stayed 1 night in Jan 2024
Response from David on 15 Jan 2024
Great review- Thank you

10/10 Excellent

simian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from David on 14 Jan 2024
Thank you we appreciate your positive review- we aspire to give our guest a memorial experience.

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from David on 28 Dec 2023
thank you

8/10 Good

Paul

Liked: Cleanliness
Ok, noisy and not near any amenities
Arrived at 6.02pm and reception was already shut, so found out key and and room. Surrounding noise is loud from behind and below the apartment. Easy parking right by. Short walk to sea front and bay, very ltttle available in the evenings so ordered a delivery. Apartment has stocked items for 2 people so was great Alarm clock in the room had alarms set at midnight and 3am which was annoying. Pillows were comfortable, bedding was way too hard, but couldn’t leave window open due to noise.
Stayed 1 night in Dec 2023
Response from David on 20 Dec 2023
thank you Paul - school holidays-Noise

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Great value and good holiday location.
Stayed 1 night in Dec 2023
Response from David on 20 Dec 2023
Thank you

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, room comfort
Clean and quite enjoyed it
Stayed 3 nights in Dec 2023
Response from David on 19 Dec 2023
Thanks

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Wish we’d stayed longer.
Only stayed one night at Dolphin Lodge but was very impressed with everything about the place. One of the best value serviced apartments we’ve stayed in. To be honest, for the price we paid I was expecting a basic motel room. However we got a spacious apartment with separate kitchen and a dining/living room. A comfortable bed and spotless bathroom with great hot shower had us wishing we’d stayed in Albany a few extra days. Location is great, close to Middleton Beach and there’s a tavern with an extensive and reasonably priced menu within walking distance. Also a great cafe a couple of doors down. Highly recommended.
Stayed 1 night in Nov 2023
Response from David on 10 Dec 2023
Thankyou

10/10 Excellent

Lindsay

Liked: Cleanliness, room comfort
Excellent in every way. Highly recommended. Great location for beach.
Stayed 5 nights in Nov 2023
Response from David on 6 Dec 2023
thank you

10/10 Excellent

Pieter

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Neat, friendly staff and comfortable accommodation
Stayed 1 night in Dec 2023
Response from David on 6 Dec 2023
much appreciated your feed back

10/10 Excellent

Simone

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I liked the location and the property layout. It was clean and tidy. Only thing I can say is, would have loved a fan as it was a bit warm for the first part of the night. It however cooled down once I kept my bedroom door open
Stayed 2 nights in Nov 2023
Response from David on 30 Nov 2023
Thank you for staying at dolphin Lodge

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Travelling by myself, wish I had found Dolphin Lodge earlier. Next visit will be with my partner. Hope to spend! a week or more Next time
Stayed 1 night in Oct 2023
Response from Dave on 15 Oct 2023
Great review- thanks

10/10 Excellent

Leo

Liked: Cleanliness, property conditions & facilities
Loved the location and facilities
Stayed 3 nights in Oct 2023
Response from David on 9 Oct 2023
thank you

10/10 Excellent

Yash

Stayed 1 night in Sep 2023
Response from David on 15 Oct 2023
thanks we appreciate you enjoyed-

8/10 Good

Parvaneh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The internet was disconnected for more then 12 hours I tried to call but nobody Answered. Otherwise everything was good.
Stayed 2 nights in Sep 2023
Response from Dave on 19 Sept 2023
Thanks mate- yes sometimes internet can be a real pain

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from David on 18 Sept 2023
Thank you for a lovely review kind regards

10/10 Excellent

Robbie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was awesome highly recommended 👌
Stayed 2 nights in Sep 2023
Response from David on 18 Sept 2023
thank you

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great facilities
Stayed 1 night in Sep 2023
Response from David on 9 Sept 2023
thank you

10/10 Excellent

Jarrah

Liked: Cleanliness, room comfort
very nice place 10/10
Stayed 1 night in Aug 2023
Response from David on 3 Sept 2023
Thank you

10/10 Excellent

Carly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay, the apartment/room was sparkling clean, super cute and well stocked. Near Middleton beach a quick walk and a lovely area.
Stayed 3 nights in Aug 2023
Response from David on 28 Aug 2023
Thank you for the great review

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Nice location good amenity.
Stayed 2 nights in Aug 2023
Response from David on 3 Sept 2023
Thank you

8/10 Good

Harry

Liked: Cleanliness, property conditions & facilities
Nice, clean and tidy. Close to beach.
Stayed 1 night in Aug 2023
Response from Dave on 16 Aug 2023
thank you

8/10 Good

Chad

Liked: Cleanliness, amenities, property conditions & facilities
Should have a smoking area or when booking notify there is no smoking on site. Would be good if there was an area for those that do smoke.
Stayed 1 night in Jul 2023
Response from David on 1 Aug 2023
Thank you for your feed back

10/10 Excellent

Danny

Stayed 1 night in Jul 2023
Response from Dave on 16 Aug 2023
Great review- thanks

6/10 Okay

Donald

Travelled with family
Great location close to the beach, cafe, restaurant and bars. Beds are very uncomfortable- I think only a double? I could not get the heater to work so asked the manager if it might be the batteries in the remote needed replacing. He came to the room with me and after explaining I needed to put the keys in the slot (and push down) upon leaving he said "we aren't running a kindergarten you know". Perhaps there are nicer ways to speak to guests.
Stayed 1 night in Jun 2023
Response from David on 3 Jul 2023
Thank you Donald- I apologize if you felt my comment was offensive. It was meant to be a light heart comment- I did not realize you were so intense. The information you required- is present on the TV information page- showing as you arrive at your apartment and also in the Compendium placed on the Dining Triable. Don- please lighten up we are in Australia

10/10 Excellent

Lucas

Liked: Cleanliness, amenities, property conditions & facilities
Great accomodation
Stayed 1 night in Jun 2023
Response from David on 14 Jun 2023
Thank you for choosing to support Dolphin Lodge

6/10 Okay

HENRY

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2023
Response from David on 10 Jun 2023
okay

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay, all amenities,clean...thank you
Stayed 1 night in May 2023
Response from David on 29 May 2023
thank you Wayne- we appreciate you staying with us- best regards

10/10 Excellent

Ann

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2023
Response from David on 13 May 2023
thank you

10/10 Excellent

Roslyn

Business traveller
Liked: Cleanliness, amenities
Location excellent. Cafes, takeaways very close by. Apartment very neat and tidy. Felt safe and secure. Every thing I needed.
Stayed 1 night in Apr 2023
Response from David on 2 May 2023
Thank you we strive to satisfy all guest

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean well cared for property. the bed was comfortable and the kitchen well stocked with everything you need. There is an oven, hotplate and even a dishwasher. We enjoyed our stay. You do have to carry your luggage up the stairs if on top floor which was fine for us.
Stayed 6 nights in Mar 2023
Response from David on 27 Apr 2023
Thank you

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Well appointed apartment. Will stay again for sure.
Stayed 2 nights in Apr 2023
Response from David on 24 Apr 2023
thank you

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super cute and quiet. Easy access to shoppi g.
Stayed 1 night in Apr 2023
Response from David on 24 Apr 2023
Thank you

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and comfortable and so very quiet. A very professional operation. Fish and chips just one block away. We would absolutely stay again!
Response from David on 17 Apr 2023
thank you

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023
Response from David on 8 Apr 2023
Thank you Mandy

10/10 Excellent

shiva

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and good service.
Stayed 1 night in Apr 2023
Response from David on 8 Apr 2023
Thank you

8/10 Good

Peter

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2023
Response from David on 30 Mar 2023
Thank you for staying at Dolphin lodge

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very close to the beach and easy access around the area. Unit was well appointed and had all we needed. As we were on the road it was a little noisy in the mornings.
Stayed 5 nights in Mar 2023
Response from David on 27 Mar 2023
Thankyou

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect apartment for our requirements.
Stayed 3 nights in Mar 2023
Response from David on 25 Mar 2023
Thank you very please you enjoyed

10/10 Excellent

Gary

Liked: Amenities, property conditions & facilities
Beautiful apartment lovely grounds and welcoming host
Stayed 2 nights in Mar 2023
Response from David on 20 Mar 2023
Tnsnkyou

10/10 Excellent

Kamala

Liked: Cleanliness, property conditions & facilities
We enjoyed our stay here for a few nights. The unit was was well-equipped and clean. David was very friendly and helpful when we first arrived. Close to Middleton Beach and eateries. Would definitely stay here again.
Stayed 3 nights in Mar 2023
Response from David on 18 Mar 2023
Thankyou for your kind review,best regards

10/10 Excellent

Eddy

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2023
Response from David on 15 Mar 2023
Thank you