Title: GHL Relax Hotel Makana Resort Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # GHL Relax Hotel Makana Resort Beachfront hotel with a fitness centre ![Balcony](https://images.trvl-media.com/lodging/8000000/7790000/7785000/7784998/a1c72671.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/8000000/7790000/7785000/7784998/33fd5e51.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private beach, sun-loungers, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/8000000/7790000/7785000/7784998/7336164b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/8000000/7790000/7785000/7784998/872b9c98.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; seafood, sea views ](https://images.trvl-media.com/lodging/8000000/7790000/7785000/7784998/bf6d510d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies GHL Relax Hotel Makana Resort offers beachfront serenity and practical comforts. Start your day with free continental breakfast, then head to the private beach. Enjoy seafood at the restaurant, relax in the garden or bar, and stay connected with WiFi. 8.2 Very good ## Popular amenities - Bar - Hot tub - On private beach - Pool - Gym - Breakfast included ## Room options ### Check availability for these dates Tonight [Oct 28 - Oct 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=7784998&PinnedHotelID=7784998&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=7784998&PinnedHotelID=7784998&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=7784998&PinnedHotelID=7784998&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=7784998&PinnedHotelID=7784998&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=7784998&PinnedHotelID=7784998&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=7784998&PinnedHotelID=7784998&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=7784998&PinnedHotelID=7784998&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=7784998&PinnedHotelID=7784998&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds Showing 1 of 1 room ![Standard Room | Down duvets, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/8000000/7790000/7785000/7784998/w3842h2880x0y0-54d6bbaa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 10.0 Exceptional 1 review ### Highlights Balcony or patio Garden Individually furnished Air conditioning Kitchenette Fridge Flat-screen TV Blackout curtains - 484 sq ft - Beach view - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTonsupa-Hotels-GHL-Relax-Hotel-Makana-Resort.h7784998.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTonsupa-Hotels-GHL-Relax-Hotel-Makana-Resort.h7784998.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C0.88870%2C-79.81249&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Dk2VgiFlecbg45u-Ctnfr0cgf_8=) Calle B y Estero Seco-Huertos Familiares, Tonsupa, Esmeraldas #### What's nearby - Playa Tonsupa - 10 min walk - 0.6 miles - Castelnuovo Beach - 4 min drive - 2.1 miles - Atacames Beach - 9 min drive - 5.4 miles - Sua Beach - 11 min drive - 7.2 miles - Malecón Las Palmas - 30 min drive - 21.3 miles #### Getting around - Esmeraldas (ESM-Colonel Carlos Concha Torres) - 46 min drive #### Restaurants - ‪Asadero Restaurant Hnos. Nieves - ‬2 min drive - ‪El Fogon Manabita - ‬7 min walk - ‪Asociación De Cevicheria Las Ramadas - ‬7 min drive - ‪Chifa Internacional - ‬10 min walk - ‪Pichos Restaurant - ‬19 min walk ## About this property ### GHL Relax Hotel Makana Resort Hotel by the ocean Free continental breakfast, a garden and dry cleaning/laundry services are just a few of the amenities provided at GHL Relax Hotel Makana Resort. With amenities such as a private beach and sunloungers, this hotel is the perfect place to soak up the sun. For some rest and relaxation, visit the hot tub. The on-site seafood restaurant, Sunset Restaurant, offers breakfast, lunch, dinner and ocean views. Free in-room WiFi is available to all guests, along with a bar and a gym. Additional perks include: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - A round-trip airport shuttle (surcharge), smoke-free property and multilingual staff - Luggage storage, a lift and beach umbrellas Room features All rooms are individually furnished, and have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with free toiletries and hairdryers - 35-inch flat-screen TVs with cable channels - Private gardens, wardrobes/cupboards and fridges ## Similar properties ![Exterior detail](https://images.trvl-media.com/lodging/17000000/16800000/16797800/16797778/fcffea96.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Oceanic Lodge Tonsupa - Pool - Kids pool - Parking included - Free WiFi 8.4 Very good 9 reviews £41 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=16797778&PinnedHotelID=16797778&HadPinnedHotel=true®ionId=-1&adults=2) ![Food and drink](https://images.trvl-media.com/lodging/14000000/13420000/13418700/13418697/3945cb55.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostería Puerto Gaviota Tonsupa - Pool - Hot tub - Kids pool - Parking included 9.2 Wonderful 17 reviews £101 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=13418697&PinnedHotelID=13418697&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/16000000/15660000/15653300/15653220/7b559838.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Club del Sol Atacames - Pool - Breakfast included - Kids pool - Parking included 8.0 Very good 42 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=15653220&PinnedHotelID=15653220&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, sun-loungers, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/76000000/75970000/75962500/75962423/2357d0c2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel RC Tonsupa Tonsupa - Pool - Hot tub - Pet-friendly - Kids pool 9.0 Wonderful 9 reviews £36 30 Oct - 31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=75962423&PinnedHotelID=75962423&HadPinnedHotel=true®ionId=-1&adults=2) ![Living room](https://images.trvl-media.com/lodging/7000000/6560000/6555600/6555515/a3dd10ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Costa Paraiso Atacames - Pool - Breakfast included - Pet-friendly - Parking included 7.4 Good 47 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=6555515&PinnedHotelID=6555515&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/97000000/96980000/96975800/96975797/45a9bd9e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vacacional exclusive house for family group and friends,5 min from the Beach Atacames - Pool - Kitchen - Pet-friendly - Free WiFi £54 29 Oct - 30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=96975797&PinnedHotelID=96975797&HadPinnedHotel=true®ionId=-1&adults=2) ![Private kitchen](https://images.trvl-media.com/lodging/113000000/112320000/112313900/112313878/370fec01.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beautiful apartment in front of the sea Tonsupa - Washer - Pet-friendly - Air conditioning - Gym [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=112313878&PinnedHotelID=112313878&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/102000000/101620000/101616100/101616079/165b7248.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Excelente vista Casa Blanca - Same Tonchigüe - Pool - Kitchen - Parking included - Free WiFi [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=101616079&PinnedHotelID=101616079&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/39000000/38420000/38415100/38415032/59f8dba3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suite frente al mar, en el Makana Resort, Tonsupa Tonsupa - Pool - Hot tub - Kitchen - Air conditioning [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=38415032&PinnedHotelID=38415032&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/28000000/27250000/27240200/27240194/ada426d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Perla Verde Esmeraldas - Breakfast included - Pet-friendly - Parking included - Free WiFi 6.4 6 reviews £44 29 Oct - 30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=27240194&PinnedHotelID=27240194&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) from 7:00 AM to 9:00 PM on request - Free secured, uncovered self parking on site ### Food and drink - Free continental breakfast available daily 7:00 AM to 10:00 AM - A bar/lounge - A restaurant ### Restaurants on site - Sunset Restaurant ### Things to do - Gym - Hot tub - Outdoor pool ### Family friendly - In-room refrigerator - Laundry facilities - Outdoor pool - Supervised activities for children ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop ### Business services - Meeting room ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On a private beach - Pool loungers - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 35-inch flat-screen TV with cable channels ### Food and drink - Free bottled water - Refrigerator - Room service ### More - Air conditioning - Ceiling fan - Desk - Individual furnishings - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 1:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 7:00 AM - 10:00 PM Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 25 per vehicle (return, maximum occupancy 4) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Hotel Makana Resort Hotel Makana Resort Atacames Makana Atacames Hotel Makana Resort Tonsupa Makana Tonsupa Hotel Makana Resort Ghl Relax Makana Tonsupa GHL Relax Hotel Makana Resort Hotel GHL Relax Hotel Makana Resort Tonsupa GHL Relax Hotel Makana Resort Hotel Tonsupa ## Frequently asked questions ### Does GHL Relax Hotel Makana Resort have a pool? > Yes, this property has an outdoor pool. ### Is GHL Relax Hotel Makana Resort pet-friendly? > No, pets are not allowed at this property. ### How much is parking at GHL Relax Hotel Makana Resort? > Self-parking is free at this property. ### What time is check-in at GHL Relax Hotel Makana Resort? > Check-in start time: 1:00 PM; check-in end time: anytime. ### What time is check-out at GHL Relax Hotel Makana Resort? > Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability). ### Does GHL Relax Hotel Makana Resort provide a shuttle to the airport? > Yes, there's an airport shuttle that runs 7:00 AM-9:00 PM on request. A fee of USD 25 per vehicle applies. ### Where is GHL Relax Hotel Makana Resort located? > Nestled on the beach, this Tonsupa hotel is 0.3 mi (0.5 km) from Playa Tonsupa and 1.7 mi (2.8 km) from Castelnuovo Beach. Atacames Beach and Sua Beach are also within 9 miles (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## GHL Relax Hotel Makana Resort Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 14 8 - Good 5 6 - Okay 2 4 - Poor 1 2 - Terrible 3 ### 8.2/10 Cleanliness ### 7.8/10 Staff & service ### 8.0/10 Amenities ### 8.0/10 Property conditions & facilities ### 7.4/10 Eco-friendliness ### 4/10 Poor #### Larry 25 Jan 2015 Disliked: Cleanliness, staff & service, property conditions & facilities #### The hotel is on a downward trend This was the fourth time we stayed at this hotel. You cannot beat the pool and access to the ocean, but obviously the current management is not competent. The maintenance and service is not good and has really deteriorated from 3 yrs ago. I would rate this a 4 star 3 years ago, and maybe a 2-3 star now. With the exception of the excellent manager of the restaurant, Alberto, the staff has no idea what service is. For example, our reservation said our room included a microwave. It did not have one. We brought this to the front desk and she basically said 'prove it'. We brought her the expedia website on our tablet and she said to email her the link. We said this is "Expedia".....Just go to Expedia.com. She said she couldn't do that. Also on our last day, a generator kicked in at 4AM that was so loud right outside our door. We looked around for anyone to help us at 430 am and no one could be found, even the guard. We mentioned it to the front desk at checkout and asked about what they would do. He said he heard about it and that it was at 630 am and he couldn't do anything about it. no apology, no acknowledgement, and he didn't believe us that it started at 4am. In terms of maintenance, the employees are really clueless. The condition of the rooms and hotel overall is deteriorating and they are not keeping up. The room had numerous issues. It was funny to watch the maintenance guys spend hours watering the dirt that used to be grass. ##### Larry ### 2/10 Terrible #### Frank 22 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Pésimo el hotel no existe me cobraron a través de Expedia la reserva, llegué al supuesto hotel y ya ha estado cerrado desde hace dos años desde el 2023, es un robo espero Expedia me devuelva mi dinero, pésima experiencia hoteles sin verificar su existencia jurídica ##### Frank Stayed 1 night in Aug 2025 ### 10/10 Excellent #### DIEGO 23 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Todo bien. La piscina no estaba funcional. Todo bien. La piscina no estaba funcional. ##### DIEGO Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### Verónica 7 Jun 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lugar Excelentes instalaciones, buen desayuno, tranquilo ##### Verónica Stayed 1 night in Jun 2022 ### 10/10 Excellent #### Susana 26 Mar 2022 ##### Susana Stayed 3 nights in Mar 2022 ### 8/10 Good #### Verified traveller 1 Jul 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente hotel! Los cuartos amplios y limpios! cuentan con una mini refrigeradora, y lavabo con hornilla (no ollas, ni platos ni nada de eso.. ) Aire acondicionado, tele con cable y todas las habitaciones tienen balcon y vista a la piscina y al mar! las instalaciones muy limpias y amplias. la pisicina delicisoa y enorme! una playa privada con carpas y camas! Muy recomendado! el desayuno incluido bastante bueno. Disfrutamos mucho! ##### Verified traveller Stayed 3 nights in Jun 2021 ### 10/10 Excellent #### Mabel Jazmin 17 Feb 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente servicio, espectacular ubicación ##### Mabel Jazmin Stayed 2 nights in Feb 2021 ### 8/10 Good #### Verified traveller 3 Feb 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort En general estuvo bien. Parece que falta fumigar un poco mas ya que habia mucho mosquito. Excelente en limpieza, comodidad y servicio del personal. ##### Verified traveller Stayed 2 nights in Jan 2021 ### 10/10 Excellent #### Edwin 4 Jan 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Edwin Stayed 1 night in Jan 2021 ### 2/10 Terrible #### Maria Isabel 19 Mar 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Maria Isabel Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### Alejandro 1 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buen hotel con habitaciones amplias , muy buena cama , buen baño , buen servicio , muy buena comida .ideal para descansar ##### Alejandro Stayed 2 nights in Jan 2020 ### 8/10 Good #### MANUEL 9 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great views. Great place to enjoy with the FAM... ##### MANUEL Stayed 2 nights in Dec 2019 ### 10/10 Excellent #### Delia 14 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### SUPER RECOMENDADO ##### Delia Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Joshua 28 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente!! Excelente, el personal altamente capacitado y dispuesto a servir, totalmente recomendado. ##### Joshua Stayed 4 nights in Sep 2019 ### 2/10 Terrible #### Verified traveller 2 Sept 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pésima gestión de servicio, no recomendado Pésimo servicio de hotel. Hicimos una reserva de dos cuartos. Lamentablemente, al llegar nos entregaron dos cuartos en pisos diferentes después de media hora de buscar la mejor solución. Además de que nos cobran extra, uno de los cuartos no contaba con el equipamiento suficientes para la cantidad de huéspedes y se nota que el mantenimiento no es prioridad en las instalaciones del hotel. Después de hora y media de haber llegado, nos llaman a solicitarnos mover el auto que inicialmente nos indicaron que estaba perfectamente parqueado ahí. En el desayuno la comida no es repuesta por más que aún quedaba alrededor de una hora para que el desayuno se acabe. Cuando solicitamos un check out tardío debido a todos los inconvenientes causados, la respuesta es un cortante no, que no se puede y que tienen que consultar con el administrador que supuestamente llega tiempo después. Pero el administrador siempre estuvo ahí y fue obvio cómo se nos mintió en la cara. Se nos sugiere usar las duchas del área comunal que lamentablemente no cuentan con la higiene adecuada. Conclusión: no es recomendable quedarse en este hotel! ##### Verified traveller Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Verified traveller 18 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Verified traveller 31 Dec 2018 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 4 nights in Dec 2018 ### 10/10 Excellent #### Verified traveller 4 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente experiencia. El personal muy atento. Inclusive, hubo un problema con mi reserva y el gerente en persona se encargò de solucionarlo. ##### Verified traveller Stayed 2 nights in Sep 2018 ### 10/10 Excellent #### Verified traveller 11 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel for Tonsupa Good hotel, fretfully people. ##### Verified traveller Stayed 2 nights in Jun 2018 ### 10/10 Excellent #### Ivan 25 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy agradable Excelente. Muy tranquilo. ##### Ivan Stayed 1 night in Jan 2018 ### 6/10 Okay #### Verified traveller 28 Dec 2016 ##### Verified traveller ### 8/10 Good #### Verified traveller 1 Feb 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel recomendable Solo un detalle, la reservación estaba confirmada y pagada con anterioridad, al llegar al hotel no tenían en sus registros la reservación y me exigían pagar nuevamente, afortunadamente al contactar Hoteles.com, la situación se aclaró, solventando el inconveniente. ##### Verified traveller ### 6/10 Okay #### Richard, Voorheesville, New York 16 Jul 2015 Liked: Cleanliness, staff & service #### Five day stay for business. The room was okay, but lacked any decorations. There is no hot water available for the sinks. The rest of the hotel and grounds were very nice. WIFI was good. The staff was very helpful. However, because very few people spoke English, communication was difficult. The restaurant was average. Beautiful pool. ##### Richard ### 10/10 Excellent #### Jorge David, Quito 9 Jul 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buen atención, buena comida Muy buena atención, las instalaciones muy bien arregladas, pero el mantenimiento de las mismas dejaba un poco que desear, duchas sin agua caliente, puertas para salir a la piscina sin seguro, pero realmente la atención fue tan buena que esos detalles no dañaron para nada le estadia ##### Jorge David ### 8/10 Good #### Jesús, Caracas 25 Nov 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Aceptable Buen servicio, aceptable ##### Jesús ## Expedia's Latest Trends ### Hotels > [Elounda Eleon Villas](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Elounda-Eleon-Villas.h12792346.Hotel-Information) > > [Triple G Hotels](https://www.expedia.co.uk/Amsterdam-Hotels-G-Experience-Hotel.h75969301.Hotel-Information) > > [Hotels near Goodge Street Underground Station](https://www.expedia.co.uk/Goodge-Street-Underground-Station-Hotels.d6146249.Travel-Guide-Hotels) > > [5 Star Hotels in Tivoli](https://www.expedia.co.uk/5Star-Tivoli-Hotels.s50-0-d55018.Travel-Guide-Filter-Hotels) > > [Shangri-La Eros, New Delhi](https://www.expedia.co.uk/Delhi-Hotels-Shangri-La-Eros.h1304393.Hotel-Information) > > [Enniskeen Country House Hotel](https://www.expedia.co.uk/Newcastle-Hotels-Enniskeen-Country-House-Hotel.h32595093.Hotel-Information) > > [Hotels in Sperlonga](https://www.expedia.co.uk/Sperlonga-Hotels.d6035036.Travel-Guide-Hotels) > > [The Corner Hotel](https://www.expedia.co.uk/Barcelona-Hotels-The-Corner-Hotel.h15158630.Hotel-Information) > > [Hotel L'Esagono](https://www.expedia.co.uk/San-Teodoro-Hotels-Hotel-LEsagono.h6140306.Hotel-Information) > > [Hotel West End Nice Promenade](https://www.expedia.co.uk/Nice-Hotels-Hotel-West-End-Nice-Promenade.h565664.Hotel-Information) > > [Holiday Inn Express Paris - CDG Airport by IHG](https://www.expedia.co.uk/Paris-Hotels-Holiday-Inn-Express-Paris-CDG-Airport.h19497017.Hotel-Information) > > [Novotel Milton Keynes](https://www.expedia.co.uk/Milton-Keynes-Hotels-Novotel-Milton-Keynes.h892420.Hotel-Information) > > [The Bear on the Square](https://www.expedia.co.uk/Millom-Hotels-The-Bear-On-The-Square.h28921441.Hotel-Information) > > [Hotel Ninfa](https://www.expedia.co.uk/Puerto-Ayora-Hotels-Hotel-Ninfa.h10087137.Hotel-Information) > > [Hotels in Redbridge](https://www.expedia.co.uk/Destinations-In-Redbridge.d179505.Hotel-Destinations) > > [ibis Malaga Centro Ciudad](https://www.expedia.co.uk/Malaga-Hotels-Ibis-Malaga-Centro-Ciudad.h1568721.Hotel-Information) > > [MGM Grand Hotel & Casino](https://www.expedia.co.uk/Las-Vegas-Hotels-MGM-Grand-Hotel-Casino.h12628.Hotel-Information) > > [Spa Hotels in Inner Hebrides and Isle of Skye](https://www.expedia.co.uk/Inner-Hebrides-And-Isle-Of-Skye-Hotels-Spa-Hotels.0-0-d6054498-tSpaHotels.Travel-Guide-Filter-Hotels) > > [YotelPad Miami](https://www.expedia.co.uk/Miami-Hotels-YotelPad-Miami.h70326285.Hotel-Information) ### Flights > [Flights from Anchorage (ANC) to Vancouver (YVR)](https://www.expedia.co.uk/lp/flights/anc/yvr/anchorage-to-vancouver) > > [flights from aarhus airport](https://www.expedia.co.uk/lp/airports/aar/flights-from-aarhus-airport) > > [Flights from Edinburgh (EDI) to New York (JFK)](https://www.expedia.co.uk/lp/flights/edi/jfk/edinburgh-to-new-york) ### Activities > [Things to do in Hawes](https://www.expedia.co.uk/Things-To-Do-In-Hawes.d182540.Travel-Guide-Activities) ### Packages > [Istanbul](https://www.expedia.co.uk/lp/theme-holidays/all-inclusive-holidays/178267/Istanbul) > > [Florida](https://www.expedia.co.uk/lp/theme-holidays/all-inclusive-holidays/211/Florida) > > [Hickory Dickory's Playhouse](https://www.expedia.co.uk/Hickory-Dickorys-Playhouse-Kings-Heath.d553248621532492260.Attraction) ### General > [Visit Himachal Pradesh](https://www.expedia.co.uk/Himachal-Pradesh.dx6049931)