Basic Double Room | Free WiFi, bed sheets
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Reviews of My Home & Suites Toccoa

2.5 out of 5
My Home & Suites Toccoa
106 Stephen Cir, Toccoa, GA

Reviews

5.0
Rating 10 - Excellent. 5 out of 44 reviews" "
Rating 8 - Good. 5 out of 44 reviews" "
Rating 6 - Okay. 8 out of 44 reviews" "
Rating 4 - Poor. 13 out of 44 reviews" "
Rating 2 - Terrible. 13 out of 44 reviews" "

5.4/10

Cleanliness

6.4/10

Staff & service

4.6/10

Amenities

4.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

4/10 Poor

Jonathan, Trussville

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This is an extremely old hotel and it shows. The property needs a ton of work. I really felt like I was back in India. The shower had lots of hair in it, the shower curtain was nasty, and there was literally only one towel available which had many stains. I honestly tried not to look too close. Unfortunately there is only one other hotel option in Toccoa and it was completely booked.
Stayed 1 night in Apr 2024

6/10 Okay

DAVID, Marietta

Travelled with group
Disliked: Amenities, property conditions & facilities
The facility looks to have never been updated or renovated ever. Only one door lock with no other chain, etc… Musty smell.
Stayed 2 nights in Mar 2024

4/10 Poor

Christopher

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel had dirty sheets and hair on the bed. There was stains on the walls and bathrooms. Also the microwave door was broken. Management was nice but i wouldnt recommend stay here.
Stayed 3 nights in Mar 2024

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, but the mattress was great. I usually don't sleep that well in hotels but this was the exception, very quiet and comfortable. Thank you to the owners.
Stayed 1 night in Feb 2024

10/10 Excellent

Buffy

Liked: Cleanliness, amenities, property conditions & facilities
Staff nice clean
Stayed 1 night in Feb 2024

4/10 Poor

Robert, Blackshear

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Tv remote didnt work. AC unit was stuck on 87, with no way to change it because the buttons were broken. Curtains wouldnt close all the way, and there was light all night long. Walls were paper thin, you could hear every door open. Stains on sheets. The sheets were clean, smelled like bleach, but stained. Musky smell in the room. NO BREAKFAST, even thiugh the pictures and description clearly shows breakfast. They said because of Covid. Its 2024, no one cares about covid, its just an excuse to save money but charge the same price. Unfortunatley this is best option in Taccoa.
Stayed 1 night in Jan 2024

2/10 Terrible

Jarrod

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nastiest hotel ever
The hotel was so gross that the bathroom looked like somebody Peed all over the door and no one cleaned it. The room was completely nasty look like the carpet should’ve been replaced instead of trying to clean it. They left one towel for two people in a hotel room that they knew two people were going to be at.
Stayed 2 nights in Jan 2024

4/10 Poor

Shawm

Disliked: Property conditions & facilities, room comfort
Poor not worth it
Beds are worn out pillows are shot, bathroom, dirty Took forever to check in
Stayed 1 night in Jan 2024

2/10 Terrible

Randy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay Away
Old and broken. No breakfast. Workers and trash bags. They rent weekly to low-income
Stayed 1 night in Dec 2023

4/10 Poor

Terri

Stayed 1 night in Dec 2023

2/10 Terrible

Carlos

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The door lock had obviously been kicked in before. You could simply push on the door and it would open, even when locked. The beds were dirty. They were obviously not changed from the last tenant. There were no comforters or covers on the beds. The tub and sink both had hair and dirt in them. Checking in was difficult. They did not serve food for breakfast as advertised. There was no response from management when asked for clean linen. Basically it would have been better to sleep in the street.
Stayed 3 nights in Oct 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

2/10 Terrible

Kay

Stayed 1 night in Nov 2023

2/10 Terrible

Patricia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Elizabeth

Travelled with family
Disliked: Cleanliness
It was old, dated, dingy.
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
First direction was wrong room had no place to sit or coffee maker half the lights didn't work or low output had 3 small pillows but the management on duty was nice pictures didn't match actual place
Stayed 1 night in Oct 2023

4/10 Poor

Cody

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
it was cost efficient, but u get what you pay for.. our night stand was dirty, limited 1 big towel for 2 people, and we had a variety of bugs in our room. the cleaners cleaned what need it after we asked. we wont be staying here again!
Stayed 1 night in Oct 2023

8/10 Good

Terry

Stayed 1 night in Oct 2023

2/10 Terrible

Bobby

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve never met such rude people . They were so heartless and humiliating people extremely . Cockroach’s every where . Bathrooms dirty Don’t complain or else they will threaten to call cops on you . Just worse experience of our life’s with three kids , they were at the door watching us take our stuff out and waiting at the door 20 min before check out.
Stayed 3 nights in Oct 2023

2/10 Terrible

Janet

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property used to be a Quality Inn. Signage on front of building and on Highway still says Quality Inn. The address you give us 106 Stephen Drive is a residence not the motel. The hotel is run down, no water in pool, no tv reception, bathroom door actually rubs the toilet, door lock was in need of replacement, towel rack was rusted and on and on.
Stayed 1 night in Oct 2023

4/10 Poor

John

Stayed 1 night in Sep 2023

10/10 Excellent

Yesenia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. The room was clean, enjoyed my stay.
Stayed 2 nights in Sep 2023

4/10 Poor

Ron

Stayed 2 nights in Sep 2023

4/10 Poor

Squillum

Disliked: Cleanliness, property conditions & facilities, room comfort
There was mildew on the bed sheets
Stayed 2 nights in Aug 2023

4/10 Poor

John

Stayed 1 night in Aug 2023

4/10 Poor

Wanda

Stayed 2 nights in Aug 2023

2/10 Terrible

Michelle

Travelled with family
Disliked: Amenities
The property outside was spotless and clean. The hotel is extremely outdated and bare, but inside our room was dirty. Many things were so old and I clean. Towel rack hanging off the wall; Holes in the plaster; all of the metal in the bathroom was rusted and Gross; Can’t close the bathroom door without lifting the toilet lid because it’s too tight of a space; Bathroom fan full of disgusting dust and Gross; Ceramic tiles falling off the wall in the bathroom Bathroom was dirty and disgusting; had a very large roach wake us up in the middle of the night crawling across a plastic bag; Multiple Roaches; neighbors going in/out doors at 2am slamming door; just so incredibly Dirty and OLD. Luckily the bed seemed ok and clean, although the pillows were super thin and uncomfortable. The Furniture doors falling off and there was scrap food on one piece of furniture. The Refrigerator was dirty.
Stayed 1 night in Aug 2023

6/10 Okay

Bob

Travelled with partner
Disliked: Property conditions & facilities
Carpet needs cleaning. Needs better indoor lighting. Lousy location.
Stayed 1 night in Aug 2023

2/10 Terrible

Courtney

Disliked: Cleanliness, staff & service, property conditions & facilities
I arrived at 1am to try to check in. Was not able to check in. Therefore the money i spent on a room was wasted.
Stayed 1 night in Jul 2023

6/10 Okay

Frederick

Disliked: Property conditions & facilities, room comfort
Stay at the quality onn.
The hotel provided no chair(s) or a place (hook) to hang one's clothing. There was no cover for the vent in the bathroom.
Stayed 1 night in Jul 2023

6/10 Okay

Rhonda

Stayed 1 night in Jun 2023

6/10 Okay

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toccoa stay
Hotel needed to be remodeled. Very old furnishings.
Stayed 1 night in May 2023

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

2/10 Terrible

Jeff

Stayed 1 night in May 2023

2/10 Terrible

Victoria

Disliked: Cleanliness, property conditions & facilities
We walked in the lobby and it looked like they tore out all of furnishings and only had marble tables.Breakfast bar with the previous establishment was gone. It was so non-hospitable! Ewe. We didn’t want to judge by that so we went to a room anyway and opened the door. Someone was obviously already in the room and the tv was on. It smelled so bad . Doors and knobs seemed sticky. Couldn’t bear the smell so we checked out immediately. What a bummer! The closest next hotel was 25 minutes further away from our family ;-(. .
Stayed 2 nights in May 2023

6/10 Okay

Susan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The propert needed work. The room was passable- avoid bed but bathroom needs renovation. The manager was Vergil’s.- polite, efficient and honest.
Stayed 1 night in May 2023

2/10 Terrible

Matthew

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

4/10 Poor

Frank

Stayed 2 nights in Apr 2023

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok but we didn’t have a refrigerator or a microwave?
Stayed 1 night in Mar 2023
Response from General Manager on 29 Mar 2023
Sorry, we did not have the microwave and refrigerator nut we have ordered them and we are waiting on them to arrive.

10/10 Excellent

Federido

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien en especial los señores de recepcion caludos y educados instalaciones muy buenas solo falta refrigerador y microondas para ser perfecto aire muy bueno y demas volvere
Stayed 1 night in Oct 2023