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Reviews of Bridge Inn

3.5 out of 5
Bridge Inn
1 High St, Tillicoultry, Scotland

Reviews

5.4
Rating 10 - Excellent. 0 out of 17 reviews" "
Rating 8 - Good. 6 out of 17 reviews" "
Rating 6 - Okay. 4 out of 17 reviews" "
Rating 4 - Poor. 2 out of 17 reviews" "
Rating 2 - Terrible. 5 out of 17 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

4.6/10

Property conditions & facilities

Reviews

8/10 Good

Mick

Business traveller
Liked: Staff & service
Ok for business travel and affordable value for money
Stayed 2 nights in Mar 2020
Response from Ammy on 21 Apr 2020
Hello, Mick! Thank you for recognizing our efforts and giving us a positive ranking. We will never cease to please you with our services.Regards, William

2/10 Terrible

Molly, Oregon

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
New paint on walls but very shabby, no hot water in the sink, toilet barely flushed (often it didn't), the room needed cleaning, breakfast was only cold (cereal) and sub-par.
Stayed 1 night in Sep 2019
Response from Bridge Inn on 30 Oct 2019
Hi sorry to here about the hot water and toilet issues we will look in to getting theses resolved as we weren't aware of them at the time of your stay Best Regards Bridge Inn

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t stay here!
This hotel is run down and dirty. There was no bedside table lamp, garbage in the bedside drawers, hard and uncomfortable beds, linens old. The room smelled of smoke. There was NO WiFi in the room even tho it was advertised. The clerk was friendly, however unable to help with this.
Stayed 1 night in Sep 2019
Response from Bridge Inn on 30 Oct 2019
Hi sorry to hear that you did not enjoy your stay, we were not aware of the things you have stated if we were we could of arranged to move you rooms but thanks for your feedback best reagards Bridge inn

4/10 Poor

wayne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Kicked myself for not researching better
Traveling to Solheim cup - looked for accommodation nearby for wife & I. Hotel room was rundown and bed with springs that stick you. One towel supplied (for 2 people for 2 nights), light above basin didn't work, breakfast was a sort of "bring you own" do it yourself with share kitchen. Cost was $300 pound for two nights. Reception was really good, locals at the bar were very friendly
Stayed 2 nights in Sep 2019
Response from Bridge Inn on 17 Sept 2019
Hi we are sorry to hear this we will look to get these things sorted, regarding the light you could of let our staff aware of this issue and we would of sorted it there and then Best Regards Bridge Inn

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Bridge Inn on 17 Sept 2019
Thanks for your review we would like to hear why you scored us 2 out of 10 in more details if that's ok so we can improve our hotel Best Regards Bridge Inn

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Bridge Inn on 17 Sept 2019
Thank you for your review we would like to hear in more detail why you scored us a 1 out of 10 in more detail if that's ok thanks Best Regards Bridge Inn

6/10 Okay

Unknown

Travelled with family
Disliked: Property conditions & facilities
Needs to be updated, broken furniture. Kind of smelly.
Stayed 2 nights in Aug 2019
Response from Bridge Inn on 17 Sept 2019
Hi sorry to hear this could you please explain which furniture is broken and our staff is here from 11am to 12pm Monday to Friday and weekend 11am to 1am and could of helped with these issues, thanks for your feedback we will look to get this improved Best Regards Bridge Inn

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
I dont know where to start!, there isnt 1 positive thing i can say about the bridge, its not a little untidy and im not a snob, the place is downright dirty, dingy and grubby.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly pub and was made to feel ver welcome. The only down side was they didn't do breakfast.
Stayed 1 night in May 2019
Response from Bridge Inn on 20 May 2019
Hello Thanks for your review and feedback, we will take it into consideration Kind regards Bridge Inn

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks a bit run down from outside, and a bit of a maze inside. Kitchen facilities basic. However the staff went out of their way to be helpful over and above usual. Bar had friendly locals. Would stay again.
Stayed 1 night in Mar 2019
Response from Bridge Inn Team on 12 Apr 2019
Thank you for your review Kind regards Bridge Inn

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Welcoming staff. Need to address the issue of breakfast. Could do with toaster as well as microwave and kettle
Stayed 2 nights in Jan 2019
Response from Bridge Inn Team on 12 Apr 2019
Hello Thanks For your review and feedback we will take it into consideration Kind Regards Bridge Inn

6/10 Okay

Verified traveller

Liked: Cleanliness
Basic but clean. Not enough towels supplied nor hot water in morning of departure.
Stayed 1 night in Nov 2018
Response from Bridge Inn Team on 12 Apr 2019
Hello Thanks for your review and feedback, we will take it into consideration Kind regards Bridge Inn

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2018
Response from Bridge Inn Team on 12 Apr 2019
Hello Thanks for your review Kind regards Bridge Inn

6/10 Okay

Graham

Liked: Cleanliness
Stayed 1 night in Aug 2018
Response from Bridge Inn Team on 12 Apr 2019
Hello Thanks for your review Kind regards Bridge Inn

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bridge inn
Hotel staff were very welcoming.Room very clean. Hotel room was very dated and the mattress on the bed was like sleeping on concrete. No food at hotel so had to eat out of take aways.
Stayed 3 nights in Aug 2018
Response from Bridge Inn Team on 12 Apr 2019
Hello Thanks for your review and feedback, we will take it into consideration Kind regards Bridge Inn

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Surprised that Expedia have this Inn on their books. The photograph shown bears no relation to the actual premises. It is obvious that a new owner is trying to update this property. Whilst obvious in some respects and the price reflects its condition. It would be helpful to say what was missing for example no lift, no hairdryer, no kitchen therefore no food. We only stayed one night and so it was ok but would not have liked to stay longer.
Stayed 1 night in May 2018
Response from Bridge Inn on 12 Apr 2019
Hello Thanks for your review and feedback, we will take it into consideration Kind regards Bridge Inn

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
comfortable
Stayed 4 nights in May 2018
Response from Bridge Inn on 12 Apr 2019
Hello Thanks for your review Kind regards