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Reviews of Hôtel VoulezVous by Les Etincelles

5 out of 5
Hôtel VoulezVous by Les Etincelles
Route du Rosset, Tignes, Savoie

Reviews

9.0

Wonderful

Rating 10 - Excellent. 15 out of 19 reviews" "
Rating 8 - Good. 1 out of 19 reviews" "
Rating 6 - Okay. 0 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mandy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's situated conveniently from the busiest area of Le Lac but in a quiet corner. Excellent services and facility in the hotel and the ski shop. Food is also fantastic! We use the pool and spa everyday after a day on the ski slope. Our little boy loves it so much he didn't want to leave. I'd highly recommend it.
Stayed 7 nights in Mar 2024

10/10 Excellent

Xueman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed modern hotel, extremely friendly and attentive staff who went extra miles to accommodate guests. I had enjoyed my stay very much.
Stayed 2 nights in Feb 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blown away
The staff couldn't do enough to help us. Ski holidays have so many bits and pieces to organise, and our every need was taken care of. Was especially impressed by the staff in the equipment room, who clipped our boots every morning (spoiled!) and had our skis waiting at the door. We've never been so pampered! Can never stay anywhere else!
Stayed 4 nights in Apr 2023

4/10 Poor

Fernando, Panama

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Disappointing Experience at VoulezVous Hotel Due to Ski Rental Issues I recently stayed at VoulezVous Hotel and, regrettably, my experience was far from satisfactory. Although the hotel provided comfortable rooms and decent amenities, the issue I faced with their in-house ski rental service overshadowed my stay. I rented premium skis with insurance, but when they broke, the rental company demanded 600 EUR and threatened to involve the police. The insurance I purchased should have covered this situation, and it felt like a blatant attempt to take advantage of me. What added to my frustration was the hotel's lack of intervention. VoulezVous staff were aware of the situation, yet they did not offer any assistance or support in resolving the matter. Due to this disappointing experience, I cannot recommend VoulezVous Hotel. Future guests should be cautious when considering a stay here and look for alternative ski rental options if they choose to book with VoulezVous.

10/10 Excellent

Chantal

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
First ski holiday for the 2 kids. We ended up spending more time off the slopes than expected so glad we were staying here. Spa is lovely, games room excellent added extra. Staff were definitely 5 star. Lovely stay would be very happy to return.
Stayed 6 nights in Mar 2023

10/10 Excellent

Neta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2022

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip for ten
Had a fantastic week away. Hotel was brilliant. Breakfast was amazing hotel staff fantastic especially the guys in the rental shop. Standard rooms are a little small. We booked five rooms in total. Superior rooms were great. Nice spa with great hot tub. Bar area really comfortable with great selection of drinks. Great quality dinner.
Stayed 7 nights in Mar 2022
Response from Matthieu GITTO - Rooms Division Manager on 18 Mar 2022
Dear Richard, Thank you so much on behalf of all the staff for your wonderful feedback ! We are delighted that your stay with us had met all your expectations and hope to see you again very soon at VoulezVous ! Warmest Regards

10/10 Excellent

Stella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and services at this beautiful new property went above and beyond to make sure me and my friends had an amazing experience during our ski trip. Everyone was so positive, helpful, attentive, and kind. We had the half-board - beautiful rich breakfast and fine dining options in the evening. Rosa, Hugo, and everyone made sure we were well taken care of everyday. The ski rental was so convenient just inside the lobby. The staff (John, Robert, and Francois) were so helpful, friendly, and kind every morning and evening, before and after we'd return from ski. The front desk staff was so polite and accommodating during check in and throughout our stay, even upgrading our rooms based on availability. Super stay and amazing staff - we'll definitely come back and highly recommend this hotel to everyone looking for a ski holiday! :)
Stayed 5 nights in Feb 2022
Response from Matthieu GITTO - Rooms Division Manager on 9 Mar 2022
Dear Stella, All the staff would sincerely like to thank you for this wonderful feedback ! We look forward to seeing you again at VoulezVous at the soonest ! All the best,

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new property moments from the slopes.
Stayed 5 nights in Feb 2022
Response from Matthieu GITTO - Rooms Division Manager on 11 Mar 2022
Dear Matthew, Thank you so muich for your wonderful feedback ! We hope to see you again very soon at VoulezVous ! Kind regards,

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Fantastic Hotel. Staff were amazing especially Rose in Restaurant and Françoise and Johan who helped every morning and evening with boots and skis which made the day less challenging:) Very short walk to the slopes if choose the access next to the bus stop at side of hotel Breakfast and Dinner superb with plenty of choices , offered the additional choices of eating at sister establishments wouldn’t recommend this. Amazing hotel and service by all from the minute we arrived when we were met by car valet who took our luggage to the room to the time he picked our luggage up from our room loaded the car and met us at front of hotel Can’t wait to return next year.
Stayed 6 nights in Feb 2022
Response from Matthieu GITTO - Rooms Division Manager on 9 Mar 2022
Dear Tracey, Thank you so much for sharing your experience at VoulezVous with the Expedia community ! We are so glad that your stay with us had met all your expectations as well as the service proposed ! We can't wait to see you again at VoulezVous ! Warmest regards,

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour.
Très bien dans l ensemble. Propreté, confort, calme et feutré, service, au pied des pistes, petit déjeuner excellent et varié. Nous y reviendrons sans problème.
Stayed 6 nights in Jan 2024

10/10 Excellent

Jean-yves

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emplacement parfait au pied des pistes, personnel au petit soin avec nous
Stayed 6 nights in Apr 2023

10/10 Excellent

Lionel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

brice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel à faire et à refaire
Un séjour des plus agréables, avec un personnel attentif et serviable, le tout dans un lieu soigné et confortable. A refaire sans hésitation ! Bravo à toute l'équipe, tout est parfait.
Stayed 3 nights in Apr 2022