Dear Steven,Thank you very much for your kind comments and positive mark.We hope to see you soon at La Perla.

Dear Mr. DhirendraWe are very sorry for your discomfort, as we are also sorry for the discomfort of any guest who might have any problems during their stay with us.We have been more than 142 years, accommodating and attending to all the people who have wanted to spend the night in this house.Our values are the values of a century-old establishment, among others credibility, love of work, commitment to what we do, discretion, prudence and the ethical dimension.Without these values it is very difficult to get where we are. It's been five generations of a family business.And because of all this, we understand that everything he tells us, is due to a misunderstanding.We don't know what room you could expect to find, but the hotel assigned you the room you chose and finally booked, the cheapest. Room that on the page where you made the reservation, comes perfectly described and accompanied by a photograph with the window on the ceiling. On the same page, I could have chosen another room overlooking the Plaza, with its corresponding features and price. Neither we, nor Expedia in this case, are selling one thing for another.If you called the hotel, as you say, the hotel would have told you that the rooms with a view of the Plaza have a different rate, and would have recommended that you, through the page where I book the attic room, cancel it and book the room you wanted. And it's that simple.Our industry is exposed to such comments, which serve to call into question the reputation of an establishment, regardless of whether the hotel has acted correctly and as always has fulfilled its commitment. That's how our history supports it. They may not recommend us, but we are helpless not to be able not to recommend us to clients.We are truly sorry for your discomfort.A greeting from La Perla.

Apreciado Daniel,Muchísimas gracias por su tiempo en valorarnos.Reciba un afectuoso saludo desde La Perla

Dear Kate, Thank you very much for your kind comment and your positive mark.We hope to see you soon again at La Perla

Dear Jennifer,Thank you very much for you positive mark and your kind comment.As you said, we are located in the city center, close to the most interesting points to sightseeing and the best restaurants of the city.Best regards from La Perla.

Dear Mimi,Thank you very much for your kind remarks.We hope to see you back again at La Perla.

Thank you so much for your remarks. We wait for you.

Thank you for your remarks.We wait for you!Best regards

Thank you for your review.

Muchísimas gracias por su valoración.Un saludo desde La Perla.

Muchísimas gracias por su evaluación.Un saludo desde La Perla

Dear Diana, your time evaluating us, your kind marks and your nice comments about our location and our staff make us happy and we are so thankful. Thank you very much! Best regards from La Perla

Muchísimas gracias por su nota. Un saludo desde La Perla

Muchas gracias por sus notas.Un saludo

Dear Charles,It is a pleasure for us to read such a heartfelt comment. We try to offer the best and most detailed service to each client, adapting to their needs.We hope you can visit us again soon.Best regards,La Perla

Thank you very much for your kind remmarks. We hope to receive you soon.Best regards from La Perla

Thank you very much for your remarks.A geeting from La Perla.

Thank you very much for your remarks.A geeting from La Perla.

Thank you for your great recommedation.

Thank you so mucho for remarking our staff and our location.

Thank you for your comments.

Thank you for your notes.

Thank you so much Walter for your remarks.Best regards

Thank you so much for your remarks. We wait for you!Best regards

Muchas gracias por su valoración.

Muchas gracias por su valoración.

Thank you very much DR.KEYFIDEL for your confidenceAll the best

Muchas gracias por su valoración. Un saludo

Thank you for your wonderful review. We wait for you! Best regards

Thank you very much for your comments. Viva San Fermin!

Dear Lielani, Thank you so mucho for great value Hope to see you again

Dear Margaret, We appreciatte so much your feedback Best regards

Dear Erin, It was a pleasure to assisting you Best regards,

Muhcas gracias por su valoración.

Thank you very much for your confidence. Regards from Pamplona

Dear Michael, Thank you for your comment and confidence Best regards from Pamplona,

Dear Todd, We are glad with your feedback. And hope to see you again soon. I inform to Daniel with the congratulation

Dear Marcos, We appreciatte so much your feedback Best regards

DearJose, Thank you very much for your confidence and great value All the best

Dear Chris, We would like to thank you for choosing us. Thank you for your opinion about our service

Estimado Jordi, Saber que volverá es la mejor noticia que nos puede dar. Será un placer atenderle. Hasta pronto

Dear Tatyana, Thank you so much for your great value about our hotel Best regards,

Dear Alejandro, Nice to receive you. We are glad with your comment about our staff and hotel We hope to see you again in the future Kind regards

Dear José Javier, Thank you very much for your wonderful review about us. It was a pleasure to assisting you and hope to see you again soon. All the best

Dear Roberto, We would like to thank you for your wonderful review. We appreciate so much your feedback and sensibility with our History. All the best

Dear guest, I´m sorry about your feedback. From November during the winter in Pamplona we use the heating system not AC. Thanks for choosing us. Best regards from Pamplona

Thank you for your wonderfull review and your recommendation! Best regards