Outdoor pool, pool umbrellas, pool loungers

Reviews of H4 Hotel Arcadia Locarno

4 out of 5
H4 Hotel Arcadia Locarno
Lungolago G. Motta, Locarno, TI

Reviews

8.8

Excellent

Rating 10 - Excellent. 333 out of 697 reviews" "
Rating 8 - Good. 299 out of 697 reviews" "
Rating 6 - Okay. 49 out of 697 reviews" "
Rating 4 - Poor. 13 out of 697 reviews" "
Rating 2 - Terrible. 3 out of 697 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Diala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and the location of the hotel is very convenient
Stayed 2 nights in Apr 2024
Response from Sergej Rosenberg - Online Reputation Manager on 19 Apr 2024
Dear Diala, Thank you very much for taking the time to review your stay. We are so happy that you enjoyed your time with us and that our service/etc. and amenities met your expectations. We are looking forward to welcome you soon again! Greetings from Lovcarno. King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff that were very helpful.
Stayed 1 night in Mar 2024
Response from Sergei Rosenberg - Online Reputation Manager on 4 Apr 2024
Dear Judy, Thank you for sharing your great experience at our property. We are happy to read that you were absolutely satisfied with our services from our professional friendly staff members. We have forwarded your comment to them and hope to welcome you back soon. Kind Regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

8/10 Good

veronika

Travelled with partner
Liked: Staff & service
Great location with beautiful view. Front desk very slow. Too much noise from dogs and children. Why not put all couples on one floor, all couples with children together. Children running and creaming ruined my vacation
Stayed 4 nights in Oct 2023
Response from Sergej Rosenberg - Online Reputation Manager on 30 Oct 2023
Dear Veronika, Thank you very much for taking the time to review your stay. We are so happy that you enjoyed your time with us and that our offers and amenities met your expectations. We are looking forward to welcome you soon again! Greetings from Locarno!King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 Excellent

Kimberley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The breakfast was great 👍
Stayed 4 nights in Sep 2023
Response from Sergej Rosenberg - Online Reputation Manager on 18 Sept 2023
Dear Kimberley, Thank you for taking the time to share your feedback about your recent stay with us. We are happy that our friendly staff and the rich breakfast buffet met your expectations, and you enjoyed the stay in our hotel. We hope you will visit us again soon.Best regards, Your H-Hotels team, Sergej Rosenberg - Online Reputation Manager

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sergej Rosenberg - Online Reputation Manager on 30 Oct 2023
Lieber Robert, ganz herzlichen Dank für die schöne Bewertung, über die sich all unsere Mitarbeiter sehr gefreut haben. Gern würden wir Sie erneut bei uns begrüßen und hoffen daher, dass wir bei Ihrer nächsten Reise wieder Ihre 1. Wahl sein werden.Ihr Team von den H-Hotels, Sergej Rosenberg - Online Reputation Manager

10/10 Excellent

Alan

Stayed 6 nights in Jun 2023
Response from Anika Müller - Online Reputation Manager on 4 Aug 2023
Lieber Alan, herzlichen Dank, dass Sie unser Haus für Ihren Aufenthalt wählten und sich die Zeit nahmen, uns so hervorragend einzuschätzen. Wir sind gern Gastgeber und solch positive Bewertungen wie Ihre, ist die schönste Belohnung für unser gesamtes Team. Wir freuen uns darauf, Sie bald wieder einmal in unserem Hause willkommen heißen zu dürfen. Mit herzlichen Grüßen, Ihr Team von den H-Hotels,

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Great Location (on lake shore, not far from train and center of town and other attractions). Very accommodating. Good view. Good restaurant..
Stayed 1 night in Jun 2023
Response from Sergej Rosenberg - Online Reputation Manager on 4 Jul 2023
Dear Harry,,Thank you for taking the time to share your feedback about your recent stay with us. We are happy that our beautiful location with the great view and the rich breakfast buffet met your expectations, and you enjoyed the stay in our hotel. We hope you will visit us again soon.King regards, Your H Hotels Team, Sergei Rosenberg - Online Reputation Manager

10/10 Excellent

Kinnar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best location in Locarno..very scenic views of Lake..walking distance to boat ride. Restaurants..piazza grande..funiculer..
Stayed 2 nights in May 2023
Response from Thea Neumann - Online Reputation Manager on 25 May 2023
Dear Kinnar, Thanks a million for choosing our hotel for your recent trip. We are delighted that your positive impressions made you give us such a brilliant rating. Please recommend us to your friends and come back soon for another fantastic stay. Best regards, Your H-Hotels Team

10/10 Excellent

Valerie Ariane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great. Staff are very friendly and hotel was very clean
Stayed 1 night in May 2023
Response from Sergej Rosenberg - Online Reputation Manager on 4 May 2023
Dear Valerie Ariane, Thank you very much for taking the time to review your stay. We are so happy that you enjoyed your time with us and that our friendly service and the great breakfast met your expectations. We are looking forward to welcome you soon again! Greetings from the H4 Hotel Arcadia Locarno!King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 Excellent

Robert

Stayed 2 nights in Apr 2023
Response from Sergej Rosenberg - Online Reputation Manager on 2 May 2023
Dear Robert, Many thanks for your fantastic rating. We already look forward to your next stay. Greetings from Locarno!King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 Excellent

Flurin

Stayed 1 night in Aug 2022
Response from Sergej Rosenberg - Online Reputation Manager on 5 Sept 2022
Dear Flurin, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Locarno!King regards,Your H-Hotels Team

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Great location and breakfast.
Stayed 2 nights in Aug 2022
Response from Christina Dinklage - Online Reputation Manager on 27 Aug 2022
Dear Andrea,Thank you very much for staying with us and for bringing your experience to our attention. We are delighted to see that you enjoyed your stay and appreciated our great location and our tasty breakfast. We are looking forward to welcome you again at our hotel in the future. Best regards, Your H-Hotels Team,Christina Dinklage – Online Reputation Manager

10/10 Excellent

Debra

Stayed 1 night in Aug 2022
Response from Christina Dinklage - Online Reputation Manager on 23 Aug 2022
Dear Debra,Thank you for posting a 10-point rating of your stay at our H4 Hotel. We are pleased to learn that you had a pleasant experience and would be delighted to welcome you very soon again.Best wishes, Your H-Hotels Team,Christina Dinklage – Online Reputation Manager

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel. Centrally located, close to the lake but very little noise at night - despite our stay coinciding with the annual film festival. Breakfast was excellent, with lots of choice. Staff were wonderful and very helpful. Room was clean and well equipped.
Stayed 3 nights in Aug 2022
Response from Sergej Rosenberg - Online Reputation Manager on 8 Aug 2022
Dear Timothy, Thank you for your kind words and the time you have taken to give us your impressions. We are very pleased that we were able to meet your fully requirements. But sorry if you were bothered by some noise. We look forward to welcome you soon again in Locarno! King regards Your H-Hotels Team

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel. Great breakfast! The photos led me to believe it was on the lake with a beach. It is not, it’s on the other side of a busy street from the lake. The beach is down the road. We discovered a great pool & beach facility that was enjoyable.
Stayed 3 nights in Jul 2022
Response from Sergej Rosenberg - Online Reputation Manager on 2 Aug 2022
Dear Mary, Thank you for your kind words and the time you have taken to give us your impressions. We are very pleased that we were able to meet your fully requirements. We look forward to welcome you soon again in Locarno! King regards Your H-Hotels Team

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Sergej Rosenberg - Online Reputation Manager on 20 Jul 2022
Dear Roberto, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Locarno! King regards, Your H-Hotels Team

10/10 Excellent

Emma

Stayed 1 night in Jul 2022
Response from Sergej Rosenberg - Online Reputation Manager on 15 Jul 2022
Dear Emma, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from the H4 Hotel Arcadia Locarno! King regards, Your H-Hotels Team

10/10 Excellent

Nikhil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff that was very attentive. Breakfast was great and you can’t beat the location on the waterfront!
Stayed 3 nights in Jun 2022
Response from Sergej Rosenberg - Online Reputation Manager on 28 Jun 2022
Dear Nikhil, thanks a million for your fantastic review. We are happy to read, that you enjoyed the excellent breakfast and the great loaction. We are more than happy about your 5-star rating. Please come back soon for another brilliant stay. Greetings from Locarno, Kind regards, Your H-Hotels Team

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly located, well run hotel. The restaurant is very nice as well, although so many other good restaurants are available in the area. The morning and evening views of the lake from the balcony are fabulous.
Stayed 5 nights in Apr 2022
Response from Sergej Rosenberg - Online Reputation Manager on 13 May 2022
Dear Patrick, Thank you for taking the time to share your feedback about your recent stay with us. We are happy that our facilities met your expectations, and you enjoyed the stay in our hotel. We hope you will visit us soon again. Best regards, Your H-Hotels Team

10/10 Excellent

Nancy

Stayed 1 night in Apr 2022
Response from Front Office, Anna on 13 Apr 2022
Vielen Dank für Ihre Bewertung und wir hoffen, Sie bald wiederzusehen.

8/10 Good

Doron

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Sergej Rosenberg - Online Reputation Manager on 11 Oct 2021
Dear Doron, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Locarno! King regards, Your H-Hotels Team

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was excellent in every respect; our room was large and spacious with a wonderful balcony; excellent breakfast; highly recommend
Stayed 2 nights in Sep 2021
Response from Sergej Rosenberg - Online Reputation Manager on 18 Sept 2021
Dear Dianne, Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again in Locarno! Your H-Hotels Team

10/10 Excellent

Olivier

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Sergej Rosenberg - Online Reputation Manager on 30 Aug 2021
Lieber Olivuer, tausend Dank für Ihr wundervolles Feedback, über das sich das gesamte Team sehr gefreut hat. Schön, dass wir Sie von unserem Hotel überzeugen konnten. Hoffentlich sehen wir uns bald wieder! Ihr Team von den H-Hotels

10/10 Excellent

Jukka Matti Olavi

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location, good pool, AC, outstanding service
Nice hotel, reasonably priced, at a very convenient location close to the center/old town, and right at the lago. Pool was great, though not too many sun beds. Breakfast was great but bit busy for us late birds. Room was spacious and at least most of the rooms seemed to have a powerful AC. Our’s was a prior apartment room, and there still was a fridge in the “kitchen” which was very convenient. Hotel restaurant is, besides breakfast, not the best one. There are tons of better alternatives in the vicinity. Price-wise the hotel’s bar was reasonable. It’s Switzerland after all. Parking in the garage is a nightmare, a rather normal car barely fits on the elevator, luckily I don’t think they ever utilized the elevators. The secondary garage right at the casino is just few minutes walk, and costs the same with the hotel’s voucher. I recommend that. Last but not least, the service was outstanding. Thanks to the crew for making our vacation so nice!
Stayed 8 nights in Jul 2021
Response from Sergej Rosenberg - Online Reputation Manager on 2 Aug 2021
Dear Jukka Matti Olavi, Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again in Locarno! Your H-Hotels Team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Sergej Rosenberg - Online Reputation Manager on 19 Jul 2021
Dear guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Locarno! Your H-Hotels Team

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was overpriced, even for Easter weekend. But we enjoyed the stay and the hotel. Great location and nice restaurant.
Stayed 4 nights in Mar 2021
Response from Sergej Rosenberg - Online Reputation Manager on 9 Jun 2023
Dear Patrick,We highly appreciate your comments very much and want to thank you for your review. We hope to get the chance to welcome you back again during your next stay in Locarno, it will be a pleasure for us.Kind regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager

10/10 Excellent

Hans Juerg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Locarno
Great location next to the lake, close to city center, comfortable room, great breakfast buffet
Stayed 1 night in Oct 2020
Response from Your H4 Hotel Arcadia team on 23 Oct 2020
Dear Hans Juerg Thank you very much for your fantastic feedback, which the entire H+ Team really appreciated. There is nothing more fulfilling than satisfied and happy guests who have felt comfortable and keep us in positive memory. We are already looking forward to your next visit in Locarno and hope that we will be your first choice again on your next trip.

8/10 Good

Sonia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Sonia
The position of the hotel is excellent. The room was nice, the breakfast too. Garden area is nice but the pool for so many people is too small. It was forbidden to jump to the pool but people ignored this. So it was not possible to swim. During the breakfast many people smoked which should be forbidden. With a little bit wind one has the smoke in the front of the face.
Stayed 4 nights in Jul 2020

10/10 Excellent

Salome

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020
Response from Susan Filip on 22 Jul 2020
Lieber Salome, es ist wirklich eine grosse Motivation für uns zu lesen, dass Sie eine tolle Zeit mit uns als Gastgeber hatten. Wir wissen Ihre vergebenen 100% sehr zu schätzen und würden uns über einen weiteren Besuch sehr freuen. ♥-liche Grüsse aus Locarno Susan Filip Rooms Division Manager

10/10 Excellent

Gideon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2020
Response from Susan Filip on 22 Jul 2020
Lieber Gideon, das gesamte Team möchte sich ganz herzlich für Ihre grossartige Bewertung bedanken. Es gibt nichts Schöneres für uns, als zufriedene und glückliche Gäste, die sich wohlgefühlt haben und uns in positiver Erinnerung behalten. Empfehlen Sie uns gerne weiter. Wir freuen uns auf Ihren nächsten Besuch und heissen Sie schon heute „Herzlich willkommen“. Ihr Hotel Arcadia Team

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel by the lake
Our room was very spacious, nice balcony with sun and a limited view of the lake. Breakfast was decent. Pool was chilly but kids got used to it.
Stayed 2 nights in Jun 2020
Response from Susan Filip on 24 Jul 2020
Dear Allison, thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again. Your Hotel Arcadia Team, Susan Filip, Rooms Division Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Lena Achstaller on 29 Nov 2019
Dear guest thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Your H-Hotels team Lena Achstaller - Guest Service Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, very well maintained hotel, comfortable rooms, good service.
Stayed 1 night in Sep 2019
Response from Lena Achstaller on 14 Oct 2019
Dear guest many thanks for your fantastic rating. We already look forward to your next stay. Best regards Your H-Hotels team Lena Achstaller - Guest Service Manager

10/10 Excellent

Jeffrey W.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all around pretty perfect
AEverything absolutely fine.
Stayed 2 nights in Aug 2019
Response from Nathalie Mantegazzi, Front Office Manager on 28 Aug 2019
Dear Jeffrey Thank you very much for taking the time to write a review. We are delighted to hear you have enjoyed your stay. It would be a pleasure to welcome you again in Locarno. Best regards

8/10 Good

Katalin

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel but there is room for improvement
Not a bad hotel but there is some place for improvement. What we really liked about are - good location, next to the lake and other nice areas in Ticino are well approachable - the bed is very comfortable - child friendly (cute playground, presents, child chairs etc) - the breakfast is very good and cutlery is green The negative experiences - loud traffic (we were next to a relatively busy road) - the hotel restaurant is not the best quality to say the last and not very big choice (basically pasta and that’s it). The staff does not speak English at all, you have to try Italian or German! - the shower in the bathroom is very small, old fashioned, and there is no bathtub! - the view from our balcony was not very inspiring (overlooking an ugly building)
Stayed 3 nights in Aug 2019
Response from Lena Achstaller on 9 Sept 2019
Dear Katalin thank you for taking the time to share your feedback about your recent stay with us. We are happy that our facilities met your expectations and you enjoyed the stay in our hotel. We hope you will visit us soon again. Best regards Lena Achstaller Guest Service Manager H-Hotels Schweiz

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really well taking care of, front desk very helpful and informative.
Stayed 3 nights in Aug 2019
Response from Lena Achstaller on 22 Aug 2019
Dear guest we are delighted about your positive impressions and thank you for your great review! It’s a pleasure to read that you felt comfortable with us and enjoyed your time at our hotel. We would be very happy to welcome you again as our guest during your next stay in Locarno and wish you all the best! Best regards Lena Achstaller Guest Service Manager H-Hotels Schweiz

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Lena Achstaller on 15 Jul 2019
Dear John thank you for taking the time to share your positive feedback about your stay with us. We are very happy that our hotel met your expectations and you enjoyed the stay. We hope you will visit us soon again. Best regards Lena Achstaller Guest Service Manager H-Hotels Schweiz

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Lena Achstaller on 11 Jul 2019
Dear Brian thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards Lena Achstaller Guest Service Manager H-Hotels Schweiz

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very large rooms and great pool. Very family friendly.
Stayed 1 night in Jul 2019
Response from Lena Achstaller on 11 Jul 2019
Dear guest, thank you very much for taking the time to review your stay. We are really happy that you enjoyed your time with us and that our hotel met your expectations. We are looking forward to welcoming you soon again! Best regards Lena Achstaller Guest Service Manager H-Hotels Schweiz

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
H4 hotel
This hotel near the old town is across the street from the lake. It is very family friendly - there were many young kids with parents at the hotel. There was a pool as well as a small playground which our infant enjoyed. Hotel Staff were friendly and helpful. The actual hotel room itself was large and had a fridge. I felt that the room itself could be renovated
Stayed 2 nights in Jul 2019
Response from Lena Achstaller on 8 Jul 2019
Dear guest, thank you very much for staying with us and for bringing your experience to our attention. We are delighted to see that you enjoyed your stay and appreciated our friendly staff just as much as our great location right at the lake and our playing facilities. We are looking forward to welcoming you again at our hotel in the future. Best regards Lena Achstaller Guest Service Manager H-Hotels Schweiz

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location
Stayed 2 nights in Jun 2019

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Lena Achstaller on 24 Jun 2019
Dear Lee thank you very much for taking the time to review your stay. We are really happy that you enjoyed your time with us and that our hotel met your expectations. We are looking forward to welcoming you soon again! Best regards Lena Achstaller Guest Service Manager H-Hotels Schweiz

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location looking down the lake even from a partial view room. Large comfortable rooms. very good breakfast. Quiet.
Stayed 1 night in Jun 2019
Response from Lena Achstaller on 24 Jun 2019
Dear guest, thank you for taking the time to share your excellent feedback about your stay with us. We are very happy that our hotel met your expectations and you enjoyed the stay. We hope you will visit us soon again. Best regards Lena Achstaller Guest Service Manager H-Hotels Schweiz

10/10 Excellent

Rebecca

Stayed 1 night in Jun 2019
Response from Lena Achstaller on 29 Jul 2019
Dear Rebecca thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Lena Achstaller Guest Service Manager H-Hotels Schweiz

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

nancy, yorkshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal Family Hotel
Excellent location, friendly staff and great facilities for little ones. We would return again without question.
Stayed 2 nights in Sep 2018
Response from Cinzia Belingheri on 26 Oct 2018
Dear Nancy, thank you so much for the wonderful feedback! Your review is a great motivation to our team who strives to provide memorable guest experiences. We loved to read that you had such a great stay during your travel,enjoyed the fortunate hotel location and appreciated our staff. We can't wait to see you again in 2019!

10/10 Excellent

anders, luxembourg

Friendly staff. Beds Good. Nice pool Area and break fast fast above average for sure.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

ed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uncomfortable stay
Our room was not clean and also one the beds in the room didn't have any sheets. There was a wet towel in the closet and the bathroom was not clean . The toilet was not flushed and hair in the shower.breskfast in this hotel was basic also the service is lacking. They won't remove the dirty plates and cups from the table until your done.
Stayed 1 night in Aug 2018