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Reviews of Murray Arms Hotel

Murray Arms Hotel
Back Road, South Ronaldsay, Scotland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 58 out of 106 reviews" "
Rating 8 - Good. 39 out of 106 reviews" "
Rating 6 - Okay. 7 out of 106 reviews" "
Rating 4 - Poor. 1 out of 106 reviews" "
Rating 2 - Terrible. 1 out of 106 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
All the people were very friendly and the management kindly refunded us when we foolishly double booked.
Stayed 2 nights in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Spot on!
Stayed 3 nights in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything excellent
Very friendly and welcoming .breakfast and dinner are excellent using locally caught seafood. An extremely well run hotel with lovely staff. Bed very comfortable, room large and very clean. Highly recommend.
Stayed 1 night in Sep 2023

10/10 Excellent

David J.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh scallops are available in the restaurant every day! The rooms are updated and the showers are great.
Stayed 3 nights in Aug 2023

10/10 Excellent

David J.

Liked: Staff & service, property conditions & facilities
Very nice pub and hotel. Great food and staff. Highly recommend!
Stayed 1 night in Aug 2023

10/10 Excellent

Christine, Merritt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time , the staff were so friendly and helpful!
Stayed 1 night in Jul 2023

10/10 Excellent

Tate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an incredibly restful stay here. The food was great, staff very friendly and the bed big and comfy...thank you! Would stay here again.
Stayed 1 night in Jun 2023

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel but room on the tight side
Lovely hotel the room was very small nowhere to put anything and very tight but staff were very friendly and helpful and dinner on the evening was delicious
Stayed 2 nights in Jun 2023

8/10 Good

christopher

Stayed 1 night in Jun 2023

10/10 Excellent

S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived after 11pm, was warmly received and taken to my room. Breakfast was very good, as was the service all round.
Stayed 1 night in Jun 2023

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay. Friendly staff, fantastic seafood and nice cosy rooms. It’s in a nice little village on South Ronaldsay - which is very pretty and has lots of good walking and interesting wildlife. It’s about a 20 minute drive from Kirkwall across the Churchill barriers. There also seems to be a decent bus service to Kirkwall and Stromness although I didn’t use this. Highly recommended!
Stayed 6 nights in Jun 2023

10/10 Excellent

Mary Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Exemplary staff and manager
Beyond expectations in hospitality. We had a tasty meal in the bar with locals filling us in on island lore. The staff was beyond friendly. As a team, they helped rescue my laptop, left on a local bus, by asking a friend to chase the bus down by car…a brilliant rescue.
Stayed 1 night in May 2023

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real treasure of a find. Host was so welcoming and genuinely helpful. They went above and beyond to accomodate us and our doggy. Really doggy friendly. Gave us ideas, hints and low-downs! The seafood was divine: freshly caught and cooked beautifully. If you get the opportunity, share a seafood platter with another in your party. What an experience! We don't go back to revisit places as a rule but we would definitely come back here.
Stayed 4 nights in Apr 2023

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel
Everything First class.
Stayed 1 night in Oct 2022

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good placr
Good friendly staff good food vlesn bathroom and room
Stayed 1 night in Oct 2022

8/10 Good

Linda

Stayed 1 night in Aug 2022

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Orkney
Really enjoyed staying at the Murray Arms Hotel. Clean and nice room, really comfortable. A really friendly place to stay. The food is fantastic too, enjoyed it. Would stay again!
Stayed 1 night in Jul 2022

10/10 Excellent

Isobel

Liked: Cleanliness, property conditions & facilities, room comfort
Fabulous
From the moment we arrived we felt very welcome and pretty much at home. The owner, Gina, has certainly got it right in every department. The manager, Suzanne, is always on hand and nothing is a bother to her. She takes time to chat with everyone and is always cheerful. Our room was comfortable and spotlessly clean. We were also greeted at breakfast each morning by a very cheerful Jacqueline. However the best part, by far, was the food. We ate in the restaurant on each of our four nights and were treated to the most amazingly fresh, well cooked seafood. Its the best we've eaten anywhere in the world. Generous portions, reasonably priced. This is seafood heaven.
Delicious half lobster
Plump, large, tasty scallop starter.
Stayed 4 nights in Jun 2022

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff excellent, friendly and helpful. Good food, heavily geared to fish and seafood. Access to a shared kitchen/dining area, with washing machine and drying rack. Bathroom very tight, and had a bare clear window, insufficient provision for towel hanging. Beds a bit high.
Stayed 7 nights in Jun 2022

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely inn in a beautiful little community. The room was clean and big enough for us to feel comfortable in while living out of 2 big suitcases. The staff were friendly and helpful. The restaurant was FABULOUS- so much so that we ate there 2 nights in a row. The freshest fish!!!! I would highly recommend this inn!
Stayed 2 nights in Jun 2022

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly people and lovely food. A wee gem. Glad we stayed there.
Stayed 1 night in Jun 2022

8/10 Good

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, welcoming l, helpful staff and great food at breakfast and if you have an evening meal. The people really make it a great place to stay.
Stayed 3 nights in Jun 2022

10/10 Excellent

Steve

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Received a very warm and friendly welcome. The staff and service received in the hotel and restaurant was excellent. Our room was very clean and well equipped. Perfect for our one night stay as we travelled through on our Orkney Islands trip.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t hesitate just book it
This is a little gem of a place The staff could not be more friendly or helpful especially Gina & Jackie The accommodation is comfortable,homely and super clean The friendly atmosphere created by the the staff in the newly upgraded facilities made this a memorable holiday for all the right reasons The food in their sea food restaurant is second to none. And keenly priced Quality through and through The Sea Food Platter is highly recommended The banter in the bar from the OLDIES at the Thursday Club apparently is and was legendary There was one member of staff with a strong North East accent that was at times difficult to understand but other than this observation !! A great stay.
Stayed 4 nights in May 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you like seafood
Stayed 3 nights in Apr 2022

8/10 Good

Lona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Murray Arms Hotel
Lovely comfy room, though a couple of minor issues with TV and lights, but not major enough to spoil the ambience. An actual bath as well as a shower and Ioved the lightwell in the bathroom. Friendly and helpful staff. Only issue is that car park isn't sign posted, so i parked on street, but that was very close by. Would happily stay here again
Stayed 1 night in Apr 2022

8/10 Good

Barrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, clean, cosy, comfortable, friendly.
Stayed 2 nights in Feb 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect place to rest my head after a night out with friends, rather than a long drive home. Would stay again, the room was comfortable, clean and tidy, the staff friendly.
Stayed 1 night in Dec 2021

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect all-round
The perfect place for exploring Orkney. A super, cosy and comfy Inn, with incredibly friendly and efficient owner & staff and the food was delicious every night. Highly recommend and will return.
Stayed 4 nights in Sep 2021

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Seafood Restaurant
A very enjoyable and comfortable 2 night stay at the Murray Arms Hotel. Couldn't be handier for the ferry, and delicious food in their seafood restaurant, good breakfast options too. Free on street parking or in the hotel's own spaces. Very welcoming and helpful staff, will definitely stay here again when we return to Orkney.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Lovely location with welcoming staff, nice rooms and great food
Stayed 2 nights in Jul 2021

8/10 Good

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel!
A very comfortable bed. Slept like a log! Our room was exactly what we needed. Access to the rear car park was good. The central location in St Margaret's Hope was great. The breakfast in the morning was reduced due to Covid but the options were still good and the food was good. Overall a good little stopover for us!
Stayed 1 night in Jul 2021

10/10 Excellent

Richard

Stayed 1 night in Jul 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

6/10 Okay

stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
riendly
Friendly welcome and great anti Covid regime. Sadly there was an all night party across the courtyard so sleep was pointless and my packed lunch breakfast never materialised despite assurances
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A two minute drive to the Gills Bay ferry. An easy drive to the heart of Neolithic Orkney, And friendly hosts and guests at the pub on premises.
Stayed 2 nights in Sep 2019

10/10 Excellent

Monica B.

Liked: Cleanliness
Heaven
Just what we needed
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Very warm friendly welcome. Roon ok size wise. Beds very comfortable. Although i booked a double room 2 was 2 single beds pushed together.
Stayed 1 night in Sep 2019

10/10 Excellent

Cecily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up Murray Arms!!!!
Jill & I stayed at Murray Arms for 2 nights. From the moment we arrived, our hosts were very friendly & helpful. They were terribly hospitable, obliging with extra milk & also offered to get up early & make a cooked breakfast for us, when we were leaving early to catch the ferry. I wouldn't hesitate to stay there again & wished our stay had been longer.
Stayed 2 nights in Sep 2019

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Murray Arms Fantastic
Exelent place to stay convenient for ferry to mainland good food and sometimes live music some evenings
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and helpful staff. Dinner at the restaurant was wonderful.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the property Was Fine, Organisation Poor, They Had To Remove Other Guests From The Room We Had Been Allocated. Breakfast Was Only Done Because They Had To. Some Mornings There Was Very Little On The Plate, There Was Never The Offer Of Any More Than One Cup Of Tea / Coffee. Absolutely No Conversation. Very Poor Compared To The Other Two Hotels On Our Holiday. All Very Much The Same Price. Bottom Line! We Won't Be Recommending It To Friends.
Stayed 6 nights in Jun 2019

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, restaurant and bar with great staff and 2 minute walk from strolling along the seawall.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

10/10 Excellent

Ami, Washington DC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are relaxed and friendly, the food is locally sourced and delicious. Much used by locals. We had a great stay.
Stayed 2 nights in May 2019