Thomson Bay

Comfortable and clean facility with friendly and helpful staff. Chose it because it had a restaurant, onsite parking and proximity to major highways. Unfortunately let down by the restaurant and kitchen. Very long wait for meals, despite restaurant only being 1/3 capacity. Robot waiter, although cute, took meals to incorrect table and there was a delay for the human server to arrive and serve the meals. 3 out of 4 of our meals arrived at the table barely warm and had to be sent back. ‘Medium rare’ steak requested-served ‘well done’ and appeared to be a cheaper cut than described on the menu. At breakfast the next morning, ordered avocado on toast , avocado was underripe and very discoloured, as was also, the requested replacement. Did not eat in the restaurant again during our 3 day stay. Also, the phones in our rooms were difficult to use, and did not go through to Reception when dialled.

We only had one night at the Alex, but would have loved more! Stylish lobby, a useful common area one floor up, compact comfortable room and walk to everything in Perths CBD. Friendly staff, what more could you want!

Excellent location in Scarborough. Spacious 2 bedroom studio room with all amenities required. Laundry room external to room on same level with free use of washing machine/dryer. Comfortable beds. Lovely balcony looking out to the ocean. Only downfall was minimal parking for guests and not many options along street.