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"I had an amazing week and stay at two palms. As a solo female traveller from Australia I felt 100% safe at this hotel. They had everything I needed and more. Many restaurants around, or a short and cheap gojek bike to anywhere down the main strip and padang padang beach. The front of the hotel is on a fairly busy street. They also keep security around the front too. When I arrived I was offered a lemon coconut water drink and Yuli showed me around the room. They also offer breakfast delivered to your room with the restaurant directly downstairs (Alma Tapas Bar). Or feel free to go down to eat for 10% off. The people there are also very lovely and polite. I stayed in the 'Nyang Nyang' room. It had a filtered water dispenser, a small balcony, a huge comfortable bed, two bathrooms, a decent kitchen, fast wifi, a desk, two air cons, block out & sheer blinds all in a big loft-style set up. My room was offered to be cleaned every single day, including washed dishes, remade bed, folded pyjamas, refilled water bottles upstairs. Everything felt very thought through. The rooftop pool is just stunning, warm and clean. A lovely view and has a toilet + shower up there too. At the pool you can hear the streets and construction, which didn't bother me as you can't really hear it at all inside my room. Thank you so much Yuli and the team."

"Such an amazing stay here"

"Nice neat "

"The view at Le Cliff is beautiful, but unfortunately that was the only real highlight of our stay. The overall experience was extremely disappointing and not worth the inconvenience. The location is much harder to manage than expected. There are around 300 stairs just to reach the parking lot, and once you get there, it is still a long walk down a dangerous-feeling road to get into town unless you take a taxi every time. Coming and going felt exhausting and impractical. During our stay, we lost both power and water, which made the room uncomfortable and difficult to enjoy. The staff also felt very inattentive. We had to ask for basic things like room service, and the level of care did not match what you would expect from a hotel in such a dramatic location. Checkout was another major frustration and took well over an hour. We also saw other guests having problems, so it did not seem like an isolated issue. The restaurant was disappointing as well, which made the remote location even more inconvenient. Le Cliff has a stunning ocean view, but the service, access, facilities, restaurant, and overall experience were deeply disappointing. I would not stay here again."

"While the property is very picturesque there isn’t an ocean view from the pool area. Breakfast was very nice, some things are missing from the room such as milk for coffees. Staff were lovely. At times service was a little slow, mostly at the pool and you need to ask for water"

"The staff ate wonderful. The location is the best. I would definitely stay again. "

"The breakfast buffet was amazing. The setting is gorgeous. The gym was great. The staff was wonderful!"

" Great food comfy beds"

"Very cute hotel! The property is in great condition, the pool is great. The rooms are nice! The bathroom could’ve been a bit cleaner but for the most part everything was nice. Staff are great, we stayed for 5 nights and could’ve stayed longer. Quiet as well. "