Front of property

Reviews of Laya Safari

4 out of 5
Laya Safari
Palatupana, Yala, Thissamaharama

Reviews

8.2

Very good

Rating 10 - Excellent. 61 out of 136 reviews" "
Rating 8 - Good. 41 out of 136 reviews" "
Rating 6 - Okay. 16 out of 136 reviews" "
Rating 4 - Poor. 12 out of 136 reviews" "
Rating 2 - Terrible. 6 out of 136 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Radhika

Stayed 1 night in Jan 2024
Response from Laya Safari on 3 Jan 2024
we greatly appreciate your visit. we also appreciate your comments..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Visiting Yala
We stayed here for four nights to visit Yala. The hotel is less than 10 minutes drive to the park. The service, and friendliness of the staff is superb. The view from the rooms, pool, and restaurant was beautiful. We could hear the waves crashing from our room. The wooden decks are definitely in need of replacement due to exposure to the salty ocean air, but the interior of our room was nice and comfortable. A lot of the rooms look like they were being upgraded during our stay as well.
Stayed 4 nights in Mar 2020
Response from Krishan Hettiarachchi - Front Office Manager on 16 May 2020
Dear Valuable Guest, Ayubowan ! (May you live longer) Thank you very much for the review that you have posted on Hotels.com following your stay at Laya Safari. The feedback is truly invaluable to us and we will certainly take the highlighted areas into consideration for improvements of service and the standards. We hope to welcome you back again in the future for a better experience. Stay safe & healthy,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2020
Response from Krishan Hettiarachchi - Front Office Manager on 26 Feb 2020
Dear Valuable Guest, It was truly a pleasure having you as our guest and thank you so much for taking the time to write a review of your experience. We are all delighted to learn that you enjoyed the magical view of the Indian Ocean, friendly service delivered throughout the resort. Your kind words are a great source of encouragement for our team, who strives to deliver a memorable experience to each of our guests at all times. Thank you once again for having selected Laya Safari and we look forward to the opportunity to welcome you back again in the not too distant future. Sincerely,

10/10 Excellent

eannine, Brentwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views, great food, friendly staff. The only downside is the hotel is a little tired but I would still recommend.
Stayed 2 nights in Feb 2020
Response from Krishan Hettiarachchi - Front Office Manager on 23 Feb 2020
Dear Valuable Guest, Thank you for choosing Laya Safari in Yala and It was a pleasure having you with us. We strive to serve our guests with exceptional service and we are pleased to learn that you had an amazing stay with us. We truly appreciate the positive feedback and the recognition of service, following your stay. We would be pleased to have another opportunity to welcome you back in the near future. Sincerely,

6/10 Okay

Lei, Vancouver, Canada

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire place is old and run down. Repairs are desperately needed. Restaurant staff were standoff-ish and certainly not inclined to move faster than a snail. Really very disappointed in this place.
Stayed 1 night in Jan 2020
Response from Krishan Hettiarachchi - Front Office Manager on 8 Feb 2020
Dear Valuable Guest, Thank you very much for taking the time to share with us your recent experience at Laya Safari. I was deeply saddened and concerned to learn about the negative experiences. Please accept our sincere apologies for having failed to deliver on the expectations and for the inconveniences faced. We truly appreciate and value your feedback as it is only through our guests’ comments, that we can measure and improve our services as we strive to deliver excellence. We sincerely hope that we will have the opportunity to welcome you once again at our hotel. Sincerely,

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Wildly overpriced with terrible food and relatively unclean premises.
Stayed 2 nights in Dec 2019
Response from Krishan Hettiarachchi - Front Office Manager on 17 Jan 2020
Dear Valuable Guest, Thank you for your review. We are concerned to read your comments. Please do email us directly with your reservation details so we can check on the lack of unclean in our premises? Our Housekeeping team usually keeps everywhere fresh and clean hence We are surprised to read above. Our food quality is always complimented and commented on positively However, we have taken your comments into consideration and informed our kitchen accordingly. Hope you enjoyed the rest of your visit to Sri Lanka and had a safe journey back home. Sincerely,

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Stayed 1 night in Jan 2020
Response from Krishan Hettiarachchi - Front Office Manager on 13 Jan 2020
Dear Valuable Guest, Greetings from all of us at Laya Safari! Thank you so much for taking the time to post this review on Hotels.com and for sharing your experience with us. Thank you so much once again for your patronage. We hope we will have the opportunity of welcoming you again to Laya Safari in Yala, during your next visit to Sri Lanka. Sincerely,

4/10 Poor

Charlotte

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Krishan Hettiarachchi - Front Office Manager on 16 Jan 2020
Dear Valuable Guest, Thank you for your review. We are glad that you enjoyed most our facilities and the services. Your comments are of great value to us and have been reviewed with my team on areas of improvement. We recognize that we may have fallen short of your expectations, for which we sincerely apologize. Rest assured that corrective measures have been implemented to ensure that this does not reoccur. Hope you will give us an other opportunity to indulge you. Sincerely,

2/10 Terrible

Tanja

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2*, at MOST
The lenght of this review is directly related to my level of annoyance and irritation. 1. ROOMS The room advertised online /surrounding views is literally one of the 22 rooms - the other 21 has blinds around the entire place or everyone would look directly into their neighbours rooms. The shower also inexplicably has blinds - which has a nice gathering of black mould. Everything else in the room is old and shabby - shabby 'white' mats next to the bed, stained mustard couches, frayed towels. The bathroom window was so dirty you could barely see outside. The porch is worn out and faded, as well as the furniture. 2 pillows on the bed, with an additional 2 in the closet, sans pillow covers. The icetray was broken with hair in - still waiting for a replacement. Also the aircon was leaking and only one bedside lamp was working. 2. STAFF The young staff mean well, but has clearly not had any training - english is v v basic which can get rather frustrating. Also v unproffesional with check-in as they kept chatting in Sinhalese (I assume) and giggling like teenagers. On the first morning we returned to a dirty room at 1pm - when we called reception they informed us that we had our "Do not disturb" sign on the door - a tad impossible as we didn't even have one in the room. Also not ideal to walk out of your room and then have to step over 4 pairs of shoes that the cleaners have kicked of in front of your door. Room service is also a shambles- the wrong thing arr - see rest on TripAd
Stayed 3 nights in Dec 2019
Response from Krishan Hettiarachchi - Front Office Manager on 30 Dec 2019
Dear Valuable Guest, Thank you very much for taking the time to share with us your recent experience at Laya Safari. We were deeply saddened and concerned to learn about the negative experiences. Please accept our sincere apologies for having failed to deliver on the expectations and for the inconveniences faced. We truly appreciate and value your feedback as it is only through our guests’ comments, that we can measure and improve our services as we strive to deliver excellence. We sincerely hope that we will have the opportunity to welcome you once again at our hotel. Sincerely,

10/10 Excellent

DTLAdj, los angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a Yala safari. Super clean rooms and soft mattress.
Stayed 1 night in Dec 2019
Response from Krishan Hettiarachchi - Front Office Manager on 28 Dec 2019
Dear Valuable Guest, Thank you so much for taking the time to visit us recently and for writing such a wonderful review of your experience. We are all delighted to read that you enjoyed the overall service. Thank you so much for your kind words and recognition. I will be delighted to assist you with the arrangements for your next visit and have the pleasure of welcoming you back to Laya Safari. Sincerely,

8/10 Good

Constan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
zing Jungle life experince
Amazing jungle life experience. Excellent beautiful hotel. Only issue was staff not picking up the phone and service was not good.
Stayed 1 night in Dec 2019
Response from Krishan Hettiarachchi - Front Office Manager on 20 Dec 2019
Dear Valuable Guest, Thank you very much for taking the time to share your feedback on your recent stay at Laya Safari. I was glad to see that you enjoyed with amazing jungle life experience. Your comment is of great value to us and have been reviewed with my team on areas of improvement. We recognize that we may have fallen short of your expectations in certain areas, for which we sincerely apologize. Rest assured that corrective measures will be implemented to ensure that does not reoccur. Thank you once again and we sincerely hope you will give us another opportunity to welcome you at our hotel, so that you may experience the true level of service we strive to deliver at all times. Sincerely,

8/10 Good

J

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Needs upkeep and modernisation. Staff are excellent though.
Stayed 2 nights in Dec 2019
Response from Krishan Hettiarachchi - Front Office Manager on 18 Dec 2019
Dear Valuable Guest, Thank you very much for selecting Laya Safari to stay with us and sharing your holiday review with us. Thank you so much for appreciating the service of our friendly staff. We look forward to having you with us once again, Sincerely,

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic base for a safari, lots of wildlife
Stunning location right on the beach, noone else around. The room was fab, second/third floors so great view from the balcony, sunset especially. Not many guests while we were there so dinner was table d'hote, several choices, all were tasty, well presented, fresh and plentiful. Staff friendly ans attentive. Best bit is wild elephant who seems to regularly roam around the grounds, eating the palm fronds and drinking the lily pond! Also saw boar, hares, iguana, plenty birds in grounds.
Stayed 2 nights in Nov 2019
Response from Krishan Hettiarachchi - Front Office Manager on 11 Dec 2019
Dear Valuable Guest, Warmest greetings from Laya Safari. Thank you very much for taking a moment of your valuable time to share your recent experience with us. We are absolutely pleased to read that your holiday was exceptional. Being so beautifully positioned between the Indian Ocean and the natural wonders of the Yala National Park certainly helps create unforgettable memories in the wilderness. It's great to note that you had good animal sightings during your stay as well. Thank you for your kind words of appreciation. We await most eagerly to welcome you back soon. Ayubowan (May you live a long life)

2/10 Terrible

Verified traveller

Stayed 2 nights in Nov 2019
Response from Krishan Hettiarachchi - Front Office Manager on 11 Dec 2019
Dear Valuable Guest, Thank you for visiting to Laya Safari. We really apologies for not meeting your expectations. Wish you a pleasant holiday in Sri Lanka. Sincerely,

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location. Service excellent.
Stayed 2 nights in Nov 2019
Response from Krishan Hettiarachchi - Front Office Manager on 2 Dec 2019
Dear Valuable Guest, Thank you very much for your review and for taking your valuable time out to give us this feedback. We are most delighted to learn that you have had a wonderful and memorable experience at Laya Safari. We all truly appreciate your kind comments and recognition. We all truly appreciate your kind comments and recognition of our Laya hospitality. It is a pleasure to having you with us and we are looking forward to welcoming you again at Laya Safari in the future. Sincerely,

8/10 Good

Deepak

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Krishan Hettiarachchi - Front Office Manager on 1 Dec 2019
Dear Valuable Guest, Thank you very much for selecting to stay with us and sharing your holiday review with us. We look forward to having you with us once again, Sincerely,

8/10 Good

Tanya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staff 值得推薦給華人的酒店,他們很重視華人的業務,不會有歧視行為;對我們的要求很有耐性的解決。
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
We arrived at 11pm and went on safari at 4:45am so didn’t really spend time here. It was ok for a bed for the night.
Stayed 1 night in Nov 2019
Response from Krishan Hettiarachchi - Front Office Manager on 28 Nov 2019
Dear Valuable Guest, Thank you for taking the time to write a review. We are sorry for the inconvenience faced, However, the reason we do not provide any Safari tours from the hotel level. Because there are lots of local operators who do not have a proper insurance cover and unless they are registered with us because if an accident happens the person who recommended the operator will be responsible. When we provide safari jeeps we assure the guest of jeeps in good condition with valid insurance and trained registered drivers only. Thank you again for your feedback and we wish you all the best in your future. Sincerely,

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I just spent two weeks in Sri Lanka staying at hotels with similar prices as Laya - Laya was by far the worst one. The hotel is operated by the military - likely seized after the civil war. It has a creepy vibe. We went for a walk and were followed on the beach. The property has not been maintained and is derelict and in disarray - broken boards, black mold on the blinds in the room. The restaurant is very expensive and almost inedible. We waited 1.25 hours for lunch one day. Safari's are overpriced compared to what you can get elsewhere. Do not stay here.
Stayed 2 nights in Nov 2019
Response from Krishan Hettiarachchi - Front Office Manager on 27 Nov 2019
Dear Valuable Guest, Thank you very much for taking the time to share with us your recent experience at Laya Safari. We were deeply saddened and concerned to learn that issues, Please accept our sincere apologies for having failed to deliver on the expectations and for the inconveniences faced. Our Laya team has taken up this matter for immediate rectification and rest assured that corrective measures have been implemented. We always assure the highest safety, security and the comfort of our valued guest. We truly appreciate and value your feedback as it is only through our guests’ comments, that we can measure and improve our services as we strive to deliver excellence. We sincerely hope that we will have the opportunity to welcome you once again at our hotel. Thank you once again for having selected Laya Safari. Sincerely,

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All inclusive safari stay
Everything was really impressive unless the swimming was prohibited 🚫 on this dangerous beach
Stayed 3 nights in Nov 2019
Response from Krishan Hettiarachchi - Front Office Manager on 20 Nov 2019
Dear VauableGuest, Warmest greetings from all of us at Laya Safari -Yala. We are flattered by reading your review and we owe you a big thank you for your compliments and time. The sea is rough around this area, then nobody can swim in the water. We look forward to welcoming you to Laya Safari -Yala again. Ayubowan!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
I liked the beautiful nature around the hotel.. I can not recommend this hotel.
Stayed 8 nights in Nov 2019
Response from Krishan Hettiarachchi - Front Office Manager on 20 Nov 2019
Dear Valuable Guest, Thank you very much for staying with us and taking the time to share your holiday experience. We are delighted to see that enjoyed the beautiful location of the hotel and the service of our friendly staff. Please accept our apologies for not meeting your exceptions in some areas. Your comment is of great value to us and have been reviewed with my team for serious attention. Whilst assuring you of our best services, we hope you will give us another opportunity to indulge you with more of our hospitality, perhaps in the near future. Sincerely,

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Krishan Hettiarachchi - Front Office Manager on 9 Nov 2019
Dear Valuable Guest, Warmest greetings. Thank you very much for taking a moment of your valuable time to share your recent experience with us.We are absolutely delighted to learn that your holiday at our resort was exceptional. Being so beautifully positioned between the serene tranquility of the Indian Ocean and the natural wonders of Yala National Park certainly helps create unforgettable memories for our valuable guests. We look forward to welcoming you back in the not too distant future. Ayubowan (may you live long)

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach, nice big shower. And nice big room
Stayed 1 night in Oct 2019
Response from Krishan Hettiarachchi - Front Office Manager on 19 Oct 2019
Dear Valuable Guest, Warmest greetings from all of us at Laya Safari in Yala. We are pleased to learn that you enjoyed your stay with us. Your compliments about the location & the rooms are appreciated. We thank you once again, for taking the time to write this wonderful review and sharing your experience on Expedia. We look forward to welcoming you again for yet another memorable holiday, hopefully soon!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The catering was nowhere as good as last time. We understood that the hotel was suffering after the terrorist attacks, but the food was not good. A simpler menu with more fresh food could have been provided, rather than trying to keep the whole menu and failing to do individual choices. I’m sure normal standards will come back when more visitors do.
Stayed 1 night in Aug 2019

10/10 Excellent

J

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great rooms with stunning views. Rooms could use a little cleaning since curtains were moldy from the damp air. Other than that stunning.
Stayed 1 night in Aug 2019
Response from Krishan Hettiarachchi - Front Office Manager on 25 Aug 2019
Dear Valuable Guest, Thank you so much for your compliments towards the location, the room and the views from the resort. It is also really encouraging when guests recognize and appreciate the sustainability initiatives we have in place. However, We apologize most sincerely for any inconvenience caused during your stay with us. Please note that we will take immediate measures to rectify this issue. Thank you once again for being a Laya Safari and we hope we will have the opportunity of welcoming you again for yet another holiday in Yala! Sincerely,

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service
Overall it wasn't a terrible stay but the staff are completely unprofessional. 1. Tell you the wrong price of the restaurant buffet and then proceed to add 1000 rupees to the bill 2. Knock on your hotel room door and immediately try to open it. What the hell? 3. Try to 'escort' you back to your room after dinner citing 'wild animals around'. There are better ways to try and earn a tip, this isn't one of them. Just forget it - stay at Jetwing instead.
Stayed 1 night in Aug 2019

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with potential with a little work
The hotel is set within the park itself so you are very likely to see the wildlife during your stay. The room itself was lovely, a large 4 poster bed on a raised level with steps dropping down into a living area with a sofa, TV and tea/coffee making facilities. A nice touch is the water bottles are 1 litre rather than the usual 500ml. The room is air conditioned and spacious, the bathroom again was large with both a bath and separate walk in shower with wood flooring and a stone wall. There are complimentary body wash, shampoo, conditioner and shower cap and a ring light magnification mirror too. The balcony has two chairs and leads out onto a walk way with the beach right in front, as we were on the ground floor we could wall right out onto the beach from our room. We also woke up to a herd of buffalo outside the next morning! The breakfast was included with our room and theres a good selection, the only downside is that you have to choose what you'd like the night before, even the fruit juice must be chosen the night before which for me was a negative as you may feel like something different on the morning. We chose toast and pastries and there was a good selection, the banana cake was delicious! There is also tea and coffee. We had dinner at the hotel which was a set 3 course meal. The price was quite reasonable considering although the cocktails are more expensive than most places and a 10% service charge is also added. Overall I would happily stay again.
Stayed 1 night in Apr 2019
Response from Krishan Hettiarachchi - Front Office Manager on 16 Aug 2019
Dear Valuable Guest, Greeting from Laya Safari! Thank you very much for taking a moment of your valuable time to share your recent experience on Hotels.com. We are absolutely delighted to learn that your holiday at our resort was exceptional. Being so beautifully positioned between the serene tranquility of the Indian Ocean and the natural wonders of Yala National Park certainly helps create unforgettable memories for our valuable guests. We look forward to welcoming you back in the not too distant future. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Krishan Hettiarachchi - Front Office Manager on 16 Aug 2019
Dear Valuable Guest, Thank you for your review. Having experienced our hospitality, we hope we will have the opportunity of welcoming you again to Laya Safari Yala for yet another memorable stay. Sincerely,

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Krishan Hettiarachchi - Front Office Manager on 16 Aug 2019
Dear Valuable Guest, Thank you very much for taking the time to vote such a detailed review of your experience. We are very pleased to note that you had a wonderful holiday with appreciating all our facilities and service provided by our friendly staff. Whilst thanking you for staying with us, we certainly hope to have the privilege of welcoming you back at Laya Safari for another memorable holiday. Sincerely,

6/10 Okay

Peter

Liked: Staff & service, property conditions & facilities
Great opportunity
Hotel has great position,needs a lot of attention. Prices for food and drinks over priced. Staff very friendly. Great to see Elephant at the front door.
Stayed 1 night in Jun 2019
Response from Laya Safari Guest Service Team on 16 Aug 2019
Dear Mr.Peter, Thank you very much for staying with us and taking the time to share your holiday experience. We are indeed pleased to see that you appreciating the service of our staff and the location. Your comment is of great value to us and has been reviewed with my team on areas of improvement. We recognize that we may have fallen short of your expectations, for which we sincerely apologize. Rest assured that corrective measures will be implemented to ensure that does not reoccur. Thank you once again and we sincerely hope you will give us another opportunity to welcome you to our hotel, so that you may experience the true level of experience we strive to deliver at all times. Sincerely,

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Good location, bad service.
Good location, bad service. Mouldy bread for a la carte breakfast. Poor response to problem with leaking aircon, laundry gone awry.
Stayed 3 nights in Jun 2019
Response from Laya Safari Guest Service Team on 16 Aug 2019
Dear Guest, Greeting from Laya Safari! We have noted down all the points you have raised and will pass it on to our team so that they can improve their respective areas. Thank you once again for bringing this up to our notice and hope that this would not deter you from visiting us again.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Nice rooms that are dated and in need of some maintenance.
Stayed 1 night in Jun 2019
Response from Laya Safari Guest Service Team on 16 Aug 2019
Dear valuable guest, Thank you very much for taking the time to share your feedback on your recent stay at Laya Safari. Your comments are of great value to us and have been reviewed with our team on areas of improvement. We recognize that we may have fallen short of your expectations, for which we sincerely apologize. We have made note of your constructive comments and will take necessary measures to ensure that they do not recur in the future. Thank you once again and we sincerely hope you will give us another opportunity to welcome you to our hotel, so that you may experience the true level of service we strive to deliver at all times. Sincerely,

8/10 Good

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
Nice hotel in great location near safari park. Food and drinks are expensive though
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very friendly & helpful - amazing location & outlook
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Whilst the hotel is in a beautiful location right on the beach and close to Yals National Park, it is in desperate need of renovation. There was mould in our room, fixtures and fittings coming off the walls and the electricity kept cutting out. The staff were all very friendly and helpful, including the manager who, to his credit, let us check out a day early and offered us a refund. The hotel really has lots of potential. According to the manager, they are planning to do some renovations at the end of the season so hopefully things should improve in a few months’ time.
Stayed 2 nights in Apr 2019

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful quiet location,but still very close to Yala to go on a safari .Right on the beach with stunning views from the rooms
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool is lovely. Seeing animals from poolside and our room is a bit hit. The restaurant was excellent.
Stayed 1 night in Mar 2019

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great location overall. Nice place to stay to plan a safari at Yala Park.
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We liked the bar and the wifi.but the room was dlapilated and need renovation.bed linnen and towels need replacement. Even though its a beach front hotel we werenot allowed to swim as the beach was red flagged 24 hrs. We wouldn't have booked if the beach was not available, Toomany safari jeeps inthe park pollutiing the animals.Suggest restrict the jeepsand increase the passengers in the jeep some jeepscarry only1 person when ithas 10 seats.
Stayed 2 nights in Mar 2019

8/10 Good

Sebastien

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay if you are planning to visit the national park at Yala. The staff are great and the facilities are good. The food in the restaurant is quite good. The only negative is that the resort is starting to show signs of aging and wear but you shouldn’t put you off, It’s still a good value place to stay
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting is beautiful- we saw wild boar, many birds, a tortoise and even an elephant wondering around. Pool, service and food are excellent.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful setting. Loved the big windows looking out to the ocean. If we had any concerns, it was that the rooms are completely inaccessible unless you can climb a few stairs.
Stayed 3 nights in Feb 2019

8/10 Good

Echo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Jeff, Cardiff, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent 3 nights at this beautiful hotel with excellent location and all rooms looking out to sea, Close to Yala National Park - 15 minutes. An eventful hotel with wildlife inside the hotel grounds, Wild Boar by veranda, iguanas, hares etc and the sound of firecrackers at night to ward off the elephants. Feel of safari and yet safe. Room very nice and comfortable with slight problem of no hot water first night but this fixed and from then on no problems. AC, Fridge, coffee making facility all good and no mosquito bites. Restaurant and Bar good service and not over priced. Large choice of Food and all was presented very well. Pool very good. Bathroom good with view from bath looking out to the beach and sea. Bathroom could be improved with a tiled floor and wall with better pointing of the existing feature tiles. Quite remote so best to get any necessaties before you arrive. Hotel provides accommodation and food etc for any driver you may have so your vehicle is not far away. Overall considering value for money I would grade 9 out of 10, only lost point for no hot water first night.
Stayed 3 nights in Jan 2019

10/10 Excellent

Matt, Ottawa, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and views. With amazing wildlife. The water could have been hotter in the shower though
Stayed 2 nights in Jan 2019

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location. Wld recommend
We loved the location . best curry we had in sri lanka. Room was soooo comfy and a wild elephant came by at 1 am. Amazing. Staff were sooo helpful and kind. We should have booked the safari with hotel on arrival. They seemed more successful than ours
Stayed 1 night in Dec 2018

8/10 Good

Caroline

Liked: Staff & service, property conditions & facilities, room comfort
Awesome staff and location but needs refreshment
The location is amazing, the staff is friendly and professional, the food is delicious, the rooms are nice. Overall this hotel needs refreshment. Our driver told us it is owned by the state but no longer maintained properly. Example: the beige curtains were full of black stains (Humidity). The wooden floor must be maintained.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing hotel loved the room and location to safari park beautiful infinity pool. No complaints on location and room. Food awful and very expensive service terrible in restaurant, we eWorld have stayed an extra night if food was better Also peeping tom hanging around rooms at night. With torch to keep animals away
Stayed 1 night in Jan 2019