The Token Lounge

First of all the reception does not pick up the call for any inquiries…the property was dark and not welcoming… The room floor was concrete I have never seen a hotel just like this. The carpets under the bed was extreme dirty. There is no proper set up for the washroom. Felt so bad to book this hotel and there was no cancellation and we checked in late so unfortunately we have to stay in the property for the night. Will not recommend to anyone…

The property is gorgeous & well maintained. If you’ve never been to the grounds it is hard to find restaurants due to lack of signage. I would definitely go back in hopes of getting a room with a patio.

Communication was great, but the room was not clean. The sheets had black hairs everywhere. As soon as I looked under the bottom sheet, it was worse. The dust was awful too. And it got really hot during the night. Unfortunately, you have to share the temp with other guests staying. So keep that in mind. There was no refund offered. Just a new room in a totally different building, and my circumstances it wasn’t an option. If it was actually cleaned and had clean sheets it wouldn’t be a bad place to stay considering the location too and close to the hospital and other facilities.