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"Best person in this property is Pramila...Pramila you rock. she gave accurate information about the area and will guided all the way. I would say Pramila is an asset to the company "

"Good cleanliness. Absolutely recommended for what we paid and what we got."

"Upgrade showers "

"I first stayed here 20 years ago when this hotel was Le Meridien. I was in Pune with my daughters whilst my husband was out of town so decided to have a trip down memory lane with them. The hotel is as lovely and grand as ever, the rooms are comfortable with the Indian service you expect from a 5 star. Food on room service, main restaurant and the Chinese restaurant was delicious. Helpful concierge and front of house staff if you need assistance with Uber etc. Lobby area is just gorgeous to sit in and the pool terrace perfect to escape the heat. Well equipped gym and recreation centre which the kids loved (includes air hockey, table tennis etc). "

"Goooood"

"Most everything was ok with a few exceptions. Water heater needs to be larger capacity. Front desk can be more responsive to customer needs. Certain amenities for drying clothes after using on-site washer needs to be provided to customer. Breakfast options should be provided to customer instead of whatever is on the menu for the day. English cable channels should be provided along with a list of available channels, it is too much work to go through channels and search for English language channels."