Find luxury hotels in Thalpitiya

"I had mixed interactions with the staff. Some were warm and welcoming, others did not make me feel welcome or a valued guest at all, including the first point of contact at reception. The spa staff were amazing and run a quality experience which is excellent value for money. The lifeguards were excellent as were the staff in 1864 fine dining experience. The concierge lady assigned to me said she would make a dinner reservation for me but when I arrived for the buffet dinner for me on my first night, there was no reservation. The staff kindly found me a table and brought drinks then they came and apologised and said I had to move because the table was reserved. The same lady concierge gave me her number which seemed standard and said to ask her anything. I did ask her a question via WhatsApp messaging and it took her 24hours to reply. Housekeeping left a cleaning product in the shower. The buffet food was good and 1864 restaurant very good food. The breakfast had lots of variety and was enjoyable."

"Yes"

"Great buffet"

"We only had a flying stop through Colombo, but the hotel and room was fantastic. Very thorough security just excellent level of service all round "

"The first thing I noticed was the courteous and ready to help staff, Taj has large tree covered property with both ocean and city views. I used the buffets styled restaurant offering international food and with more Indian themed food choices. (not surpised there since Taj is an Indian hotel company and at my visit, majority of guest were Indians. "

"Excellent hotel well managed, comfortable room with a great view. Courteous staff and knowledgeable. Spent 20 days without a single issue. Easy access garage and great security. Great breakfast buffet daily. Food was great at all times at the restaurant. "

"There was no spa in the premises. breakfast was average but the staff were helpful. Room conditions also average . Tbh, this hotel needs proper renovation! "

"This is far from a 4* hotel. The property is VERY run down and so many things are broken. It needs urgent repairs but nobody seems to be bothered. Staff at check in were not bothered at all, take it or leave it attitude. The doorman/porter was the only nice person. Check-in was at 2pm I arrived at 5pm waited for a hour and my room was still not ready. After 2 hours still nothing but nobody was bothered, so I went elsewhere. Overall worst hotel I’ve ever stayed in "