Teutonic Castle

Perfect view of the river.

This hotel clearly had its prime some time ago and is now due for a refurbishment. It is clean, I’ll give it that. The staff are fantastic, and the food is as good as ever - but while it used to impress a few years ago, it now feels quite outdated. The heating/air conditioning system is old and barely works, making the room stuffy and weird temp. The amenities are well maintained and clean, but the old carpet had a strong smell of cleaning chemicals making stuffiness even worse. We only stayed one night, but for a longer stay we would have definitely asked to move rooms - we both woke up feeling congested, puffed with what seemed like an allergic reaction. For the price, you would expect a higher standard, especially considering how quickly Gdańsk is developing and improving. If Qubus doesn’t invest in updates, it risks falling even further behind the competition.

If I could give it 0 stars I would. First of all the hotel is not in the best location, second of all I wanted an early check in and the staff said “okay give me 20min and I never got the early check in. They actually didn’t even let me check in at the regular time which is 1500 I still had to wait about another half hour so I waited there about an hour and a half. Then when I finally go in to the room I had asked for one big bed but instead I get 2 small beds. I work night shift so at this point I was so tired I didn’t care I fell asleep. Then later at around midnight I hear someone putting in the code to my room and someone walks in on me while I’m laying naked in bed. Apparently the staff gave someone my room key code while I was asleep and walks in on me. Luckily I was awake already or else he could have taken advantage of anything in the room including my wallet. Horrible experience I will never be coming back and I hope you don’t book here.