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"Great room with comfortable beds. Great breakfast and nice grounds. Great location, close to everything. "

"Great room with everything we needed. Very accommodating staff and good location to visit Sensorio. Full breakfast. "

"Breakfast and front desk staff were phenomenal. Would stay here again!"

"The staff was lovely, the room was perfect for us. The grounds were beautiful. Room service was fantastic. The cheesecake and triple layer chocolate cake were absolutely delicious. "

"Arrived and was told that all they had available for Expedia guest was a room for disabled guest. I said we requested a room with two queen beds and that is what I paid for. Ryan said we had to pay $40 each night for an upgrade to the room I originally booked. Then we requested our room cleaned and had to tell front desk it was not. The person at the front desk said cleaning staff was gone but he could take out the trash and get us clean towels but did not know how to make up beds. I requested a flat pillow and they only had one size. I went to TJ Max and purchased new pillow. At check out I wanted a receipt to see the additional charged because of my room assignment. They threw the blame game at Expedia. I don’t understand the whole mix up if my confirmation had the correct information. I just felt very upset and disappointed. Expedia is welcome to reach out to me at my information."

"Was a great place to stay, clean room, great food in restaurant and excellent service"

"Clean room, lots of food at breakfast "

"We had a lovey stay room was clean staff was nice"

"Fireplace is on a 30 minute timer. It would be nice to run it throughout the night. The pool area was cluttered and dirty. The hot tub only seats 5 people and there is constantly 8 or more in it. Waited 2 hours to get to use the hot tub and never got to use it. Need a larger pool and hot tub to accommodate the size of the hotel. The Trellis bathrooms are to small, and the King rooms are small on the Trellis Court as well. They try to make a regular King Room look like a suite with a couch and it makes the walk around space small. The shower, sink and toilet are all cramped into a half size bathroom. The room was dirty. The restaurant closes daily at 2 p.m. We ate breakfast, but the service was poor. Had to get up to find someone everytime we wanted a refill. Had to go to the front register without a bill. Then they had to find our waitress to get it. The cashier did not know how to use the register."