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Reviews of Volcanic Village Vista

2.5 out of 5
Volcanic Village Vista
Imayo Village, Tanna Island

Reviews

6.0
Rating 10 - Excellent. 3 out of 14 reviews" "
Rating 8 - Good. 3 out of 14 reviews" "
Rating 6 - Okay. 3 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 4 out of 14 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jack

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Don't book! This is a scam. We arrived to the island to learn the owner, Richard, does not even live on Tanna but on Malacula. There was no one there to help us, no one at the hotel, no one around! Expedia still makes you pay for it because once the day of your booking begins and you haven't canceled you're billed. You won't know its a scam until it's too late to get your money back. Beware!
Stayed 3 nights in Jul 2023

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of the volcano from the bed, watching the plume puffs during the day and the glow at night, as well as hearing the rumbling. Quite isolated, but the hosts provide all the transport you need, for a fee, which ended up being about twice the cost of the accommodation booked online, including to and from the airport. Totally reasonable all told, but good to know ahead of time.

2/10 Terrible

Julien

Nobody came to pick me at the airport as it should be. Took a taxi to reach the place.The place is deep in the forest, when i arrived there no car was here to provide me transport to reach the volcano or other activity. I mooved. Don't go there.
Stayed 2 nights in Aug 2022
Response from RTSI on 18 Aug 2022
Hi Julien, We have send our apology fews days ago and we hope you understand. We have had unexpected situation of emergencies which affect our service. Again we sincerely apologize for the inconvenienceis we caused. We will improve our services in the future. Thank you

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness
The property has an amazing view of the volcano. The staff are friendly and helpful. The garden is pretty with lots of nice trees and flowers to look at. There is a price list at the property for the activities which means you know what you will get but transport cost adds up as fuel isn't easily accessible so take extra cash for transport and activities. There is a friendly community in the village surrounding the property and people are happy to talk to you and help you. However you need to be aware that the property is very basic and doesn't offer western comforts such as warm showers but that's ok because we were aware of that when we booked. When taking food, make sure you put them in tins or strong plastic containers as rats can get into the room and help themselves to your snacks. It's important to have plenty of aerogaurd on hand as you are in the bush. Meals are provided at a cost using local law ingredients but the guest does not get a say about what is served. The staff decide on the times the meals are served. It is important to be aware that staff may request that you leave your room early (7am) if there are other guests coming and will provide assistance with going to the airport or hanging out at a suitable location until it is time to go to the airport.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unable to comminicate affectively.
Loved visiting Yasur volcano but had quite alot of communication issues.
Stayed 1 night in Nov 2017

2/10 Terrible

Marc

Numéro de contact renseigné sur Expedia injoignable ! Transfert à effectuer par le lodge indispensable depuis l'aéroport car 1h30 de route/pistes cabossées et aucun transport en commun n'existe ! Les autres hôtels sont venus chercher leurs clients! J'ai dû prendre un autre hôtel dans l'urgence ! Prestation non fournie!!!
Stayed 1 night in Oct 2023

2/10 Terrible

Per

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Séverine

Travelled with partner
Liked: Staff & service
Les bungalows avec la vue sur le volcan sont top. Petite terrasse devant
Stayed 2 nights in Jan 2023

6/10 Okay

Skipper, Tokyo

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
ヤスール火山まで直線2kmですが、道なりだと90-120分かかります。夜景が見られる利点はありますが、車を手配しないと不便です。一人1000バツで2名以上が手配条件です。スタッフは村の住人たちで気のよい人たちでした。ソーラー発電なので、充電できないと停電します。懐中電灯は必須です。
Stayed 2 nights in Dec 2019

10/10 Excellent

Randi, Denmark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, nice people and lovely food. Would definitely recommend it! It's a little expensive to get around because you need to hire a car and driver, but that is just how it is when you live in a jungle.
Stayed 7 nights in Aug 2019

8/10 Good

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Authenticité vanuataise.
Proche d'un village autentique,accueillant. Vue magnifique sur le volcan. Hotesse efficace et très aimable.
Stayed 2 nights in Jun 2019
Response from TASI on 13 Jun 2019
Awesome, patient, and lovely guests. Communicate well with staffs with no complains. Highly recommend for other hosts.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Der Ausblick ist phänomenal. Die Leute sind sehr nett und jederzeit hilfbereit
Stayed 4 nights in Mar 2019

8/10 Good

ss, 東京都

Liked: Cleanliness, staff & service
簡素なバンガロー
バンガローなので設備に期待すべきではない。トイレ共用でシャワーもバケツのみ、場所柄火山灰が部屋に入ってくるが、キャンプと思って楽しむといい。夕食はなかなかおいしい。 家族経営なのでホームステイ気分が楽しめる。ただ少人数なので、やりたいアクティビティーがあったらあらかじめ言っておいたほうが良く、場合によっては対応できないこともあるようなので注意すること。
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Like camping in forest
No electricity,no wifi. Recommend you for Just feeling nature.