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Reviews of Shangri-La Tangshan

5 out of 5
Shangri-La Tangshan
887, 889, Changhong West Road, Lubei District, Tangshan, Hebei

Reviews

9.2

Wonderful

Rating 10 - Excellent. 13 out of 19 reviews" "
Rating 8 - Good. 5 out of 19 reviews" "
Rating 6 - Okay. 0 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Dora on 3 Jun 2021
尊敬的宾客，感谢您入住唐山香格里拉大酒店！ 我们非常荣幸获得您如此赞赏的评价。您所需要的、体验的，正是我们努力追求的。我们也将您的入住体验分享到服务团队，让大家倍受鼓舞！您的支持与肯定是我们不断进步的动力，我们将一如既往的改进并提高服务质量，期待您的再次光临。

10/10 Excellent

Hoi Ting

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
The cafe staff is super nice.. the room is spacious. Services of the front desk can be improved.
Stayed 2 nights in Apr 2021
Response from Dora on 26 May 2021
Dear Guest, We are honored that you have seleted Shangri-La Hotel,Tangshan.Thank you all your appreciate.And thank you for your advince.We will strengthen the training the staffs of front desk to improve service to bring you better experience. Wish you all the best and sincerely look forwad to your visit again.

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s probably one of the best places to stay in Tangshan as far as Western comfort goes.
Stayed 2 nights in Jun 2019

10/10 Excellent

Heqiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good hotel
clean and comfortable, service is great. with convenient location. will recommend to friends and looking forward to next visit. thanks
Stayed 5 nights in Jun 2018
Response from Cony - Communications on 10 Jul 2018
Dear guests, thank you for your admired evaluation. We will keep up the good work and constantly improve the quality of service, continuously improve guest experience. Looking forward to your visit again.

10/10 Excellent

Pius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Good quality & the room has its washer. :)
It is a brand new hotel located in the heart of Tangsang Business District, this comfortable hotel turned out to be a good choice for a business convention. The room was spacious and comfortably appointed, the reasonable price offered the very high quality offered, the service prompt and attentive. Great! The room has its own washer. The only thing bothered me was the nearby convenient store is not close but it is in walking distance.
Stayed 1 night in May 2018
Response from Cony - Communications on 10 Jul 2018
Dear guests, thank you very much for sharing your experience with us, we will improve our service according to your suggestions, hope to have chance serving you again. Best regards to you!

10/10 Excellent

Gaston, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business type hotel.
Good hotel in a safe neighbourhood. Some restaurants and bars at walking distance. Hotel facilities are clean and well maintained.
Stayed 11 nights in Apr 2018

10/10 Excellent

heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kevin, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here everytime!
Fantastic service, great staff, awesome facilities. Staff went out of their way to make sure my colleagues and I were having a good experience. Food was very good and the staff got to know our favorites and would deliver them as soon as we sat down. Lobby staff was attentive and extremely helpful. The hotel even sent a staff member to the train station to get me a return ticket to Beijing. service above and beyond.

8/10 Good

KAZJAPAN, 日本

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回泊まった部屋には、トイレにウォシュレット機能がついておらず、少し残念でした。その他には不満はありません。
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
还行
还行
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

NAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lhotel est rop parfumé. Le lounge sest amélioré avec plus de variété. Salle de conference sans telephone
Stayed 4 nights in Dec 2018

10/10 Excellent

Wai Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
This hotel is amazing! Their staff is very nice and helpful, even help me to go train station for switching my train tickets as i need to go back to beijing later. Their restaurant is very nice too, quality of food and service is unexpected good. very nice experience

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
價格和品質還算超值的

10/10 Excellent

YUNWEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

HEON KYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아침은 기대이하 였음.

4/10 Poor

tadasy, Japan

Disliked: Property conditions & facilities
シャングリラと思って泊まらない方が良い。
シャングリラというと高級ホテルとしてかなりステータスのあるホテルだと思います。実際、他の都市のシャングリラはどこも超高級ホテルです。 唐山のシャングリラは、シャングリラとしては破格といってもよい値段ですが、内容もそれ相応です。 オープンからそんなに経っていないはずなのに、シャワールームの扉が合わず、閉まらない。換気口の蓋が何故か外れかかっている。などなど、設備の不具合が多発しています。恐らく唐山にはまともな施工業者があまりいないのでしょう。 朝食なども特に特色はなく、中国の地方都市の普通の高級ホテルという感じです。そう思って泊まる分には決して悪いホテルではないですが、シャングリラというブランドに期待して泊まると失望する、そういうホテルです。